Epic Principal Trainer

Yale New Haven Health; Stratford (CT); On-site; USD 85,000 - 115,000; Full time

Job summary

Yale New Haven Health seeks a Principal Trainer II to design and maintain training curricula for ITS applications, build and test training environments, and coordinate schedules. The role trains staff during implementations, supports upgrades, and collaborates with IT and clinical teams across organizations.

Requirements include a related Bachelor's (Masters preferred), 3+ years in adult education or instructional design in healthcare, and ITS certifications.

Qualifications

• Bachelor's degree in related field required; Masters preferred.
• Three years experience in adult education or instructional design in healthcare preferred.
• Certification in primary ITS application with proficiency in a second application preferred.
• Proficiency in Microsoft Word and Excel; strong communication and organizational skills.

Responsibilities

• Curriculum development for end-user training during all implementation phases.
• Schedule, coordinate, and communicate training plans to managers and staff.
• Provide support to Epic project teams and serve as a training advocate.
• Develop and maintain training materials and documentation; travel as needed.

Skills

Adult education

Instructional design

Healthcare experience

MS Word

MS Excel

Education

Bachelor's degree

Masters degree

Tools

Epic

ITS applications

Job description

Overview

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

The Principal Trainer II is responsible for: Planning, developing and maintaining course curricula and supporting training materials for their primary and secondary ITS applications. Building, testing, and maintaining the training environment, maintaining policy and procedure documentation related to training, conducting training for new staff, and coordinating training for software upgrades and updates. Overseeing build, test and maintenance of training environment by principal trainer Is. Assisting in development and communication of the training schedule. Training Credentialed Trainers to assist with classroom training as well as being a back up in secondary application to credential. working with the Training Manager and application coordinators to develop the training program for ITS applications. Assisting in ancillary ITS projects related to ITS application workflows. Developing virtual training documentation.

EEO/AA/Disability/Veteran

Responsibilities

• 1.Curriculum Development
  • 1.1Provides end-user training during all phases of the implementation
• 2.Scheduling Assists in development, communication and coordination of training schedules to managers and end-users
  • 2.1Responsible for ensuring the logistics, material and supplies for training classes are available
• 3.Project Team Support Demonstrates a strong belief in the organizations goals and objectives for installing Epic. Functions as a change agent and advocate for the project and seeks ways to engage all end users.
  • 3.1Provides support, encouragement and forward momentum to all Epic Team members. Maintains a positive attitude and conducts their responsibilities with respect and consideration for all.

Qualifications

EDUCATION

Bachelor's degree in related field required. Masters degree preferred.

EXPERIENCE

Three years experience in adult education, instructional design or in healthcare preferred. Clinical experience desired.

LICENSURE

At a minimum Certification in primary ITS application with minimum proficiency in a second application preferred. Ongoing certification maintenance is required as well.

SPECIAL SKILLS

Proficiency in Microsoft Word and Excel required. Skill and experience in adult education strongly preferred. Strong people skills and effective communication skills (verbal and written) and organizational skills required. Proven ability to work across organizations with multiple audiences and change leadership experience preferred. Expected to travel between organizations and provide off-shift training as required.

YNHHS Requisition ID

191991