Epic Principal Trainer

Northwell; Melville (NY); On-site; USD 85,000 - 125,000; Full time

Job summary

Northwell is seeking an experienced Epic Training Specialist in Melville, NY to design, build, and maintain Epic course curricula and training materials. You will credential other trainers, deliver train-the-trainer sessions, and manage training environments and upgrade content.

You will mentor Credentialed Trainers, plan trainer coverage, and partner with stakeholders to ensure workflow proficiency, data integrity, and compliance.

Qualifications

• Bachelor's Degree required, or equivalent combination of education and related experience.
• 1-3 years of relevant experience, required.
• Epic certification, required.

Responsibilities

• Design, build and maintain Epic course curriculum and training materials.
• Independently configures, tests, and maintains the Epic training environment.
• Delivers Epic end-user training using diverse instructional strategies.
• Educates and mentors Credentialed Trainers on Epic modules and best-practice techniques.
• Plan and coordinate trainer coverage, schedules, rooms, workstations, and logistics.
• Provide guidance on Epic functionality and workflow use to leaders and end users.
• Design and implement training programs for patient safety, data integrity, and regulatory standards.
• Assess and credential other trainers for Epic proficiency.
• Facilitate problem-solving related to practitioner use of the EHR and drive adoption of best practices.
• Identify and recommend changes to improve education quality and training efficiency.
• Collaborate with stakeholders to coordinate system enhancements and resolve workflow issues.
• Train and mentor Credentialed Trainers to ensure high-quality delivery.
• Author advanced e-learning content and maintain materials.
• Develop upgrade-related training content and update scenarios for new functionality.
• Facilitate required end-user training sessions to sustain proficiency.
• Manage ticket queues for assigned Epic applications and resolve training-related items.
• Build and maintain the Epic training environment post-certification.

Skills

Curriculum development

Training delivery

Mentoring

Epic workflows

Education

Bachelor's Degree

Epic certification

Tools

Epic training environment

Job description

Job Responsibility

Design, build and maintain Epic course curriculum and training materials for specific Epic applications, credentialing other trainers, delivering train-the-trainer sessions, managing and testing training environments and collaborating on plans for upgrades/new features. Focus on ensuring proficiency and workflow efficiency, bridging content expertise with practical application delivery.

• Develops and maintains Epic course curriculum and supporting training materials with general direction from senior leadership.
• Independently configures, tests, and maintains the Epic training environment, including developing test scripts and performing functional validation of new system releases and configurations.
• Delivers Epic end-user training using diverse instructional strategies across various, including classroom and at-the-elbow settings.
• Educates and mentors Credentialed Trainers on assigned Epic modules and best-practice training techniques.
• Partners with the Training team to plan and coordinate trainer coverage, schedules, rooms, workstations, and other logistics.
• Serves as a resource to leaders and end users, providing clear guidance on Epic functionality and workflow use.
• Plans, designs, and implements training programs that support required skills/competencies for patient safety, data integrity, compliance, and regulatory standards.
• Assess and credential other trainers, ensuring they are Epic proficient.
• Facilitates problem-solving related to practitioner use of the EHR and helps drive adoption of best practices.
• Identifies and recommends changes to improve education quality, training efficiency, and organizational effectiveness.
• Collaborates with operational and application stakeholders to coordinate system enhancements and resolve workflow issues.
• Applies strong system and workflow knowledge to address design challenges and current issues.
• Trains and mentors Credentialed Trainers to ensure consistent, high-quality delivery.
• Authors e-learning content at an advanced level and maintains associated materials.
• Designs, develops, and updates upgrade-related training content.
• Facilitates required end-user training sessions to sustain instructional proficiency.
• Manages ticket queues for assigned application(s), ensuring timely and accurate resolution of training-related items.
• Builds, supports, and maintains the Epic training environment post-certification, including updating scenarios for new functionality.
• Performs related duties as required.

All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related, are not essential functions.

Job Qualification

• Bachelor's Degree required, or equivalent combination of education and related experience.
• One to three (1-3) years of relevant experience, required.
• Epic certification, required.

*Additional Salary Detail

The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).