EPIC PB Integration Analyst I

Insight Global; Chicago (IL); On-site; USD 65,000 - 85,000; Full time

Job summary

Insight Global in Chicago is seeking an Operational and technical analyst to support Northwestern Medicine's PB Coding and Charge Capture functions, using Epic and Optum systems. You will keep day-to-day operations, manage Epic workqueues, onboard new providers, and coordinate system improvements with PB IT and Finance Revenue Integrity.

The role reports to PB System Integration Manager and offers ongoing learning.

Qualifications

• Minimum two years in health care, business, or IT operations.
• Proficient in Microsoft Office (Excel, PowerPoint, Word, Outlook).
• EPIC PB Administrator certification or equivalent experience relevant to the role.

Responsibilities

• Review Epic workqueues to review charges and route to correct destinations.
• Set up new providers by completing onboarding workflows.
• Submit and track system requests and participate in system upgrades (e.g., Optum Claims Manager).
• Collaborate with Finance Revenue Integrity and PB IT to resolve issues.
• Generate daily reports using reporting tools and communicate with leadership.

Skills

Healthcare IT operations

Microsoft Office

Education

Associate's or Bachelor's degree or relevant experience

Tools

Epic PB Administrator certification

Job description

Job Description

Description

• Operational and technical analyst, supporting the revenue cycle functions of Northwestern Medicine and the system technologies utilized by the PB Coding department (i.e. Epic, Optum ClaimsManager, etc.)
• Responsible for keeping the day to day operations for the PB System Integration team and the PB Coding and Charge Capture department
• Actively work in Epic workqueues to review charges and submit charges to the correct destinations (i.e. Coder, Patient’s account, etc.)
• Responsible for setting up New Providers to NM by completing the PB System Integration onboarding workflow (i.e. 100% review edits, quality check of Epic Provider record)
• Submit and track system requests, and submits system enhancements and new edits, and participates in system upgrades (i.e. Optum Claims Manager).
• Work directly with Finance Revenue Integrity and PB IT to resolve issues.
• Responsible for Epic Charge Review and Charge Router Wq routing to make Coding and Charge Capture charge review more efficient.
• Use the Epic Reporting Workbench tool to assist in troubleshooting and creating templated reports for the PB Coding and Charge Capture department.
• Use the EDW data repository to send the Managers daily reports (i.e. Productivity Reports).
• Work with PB IT to make any workflow changes, issue resolution, or interim fixes – responsible to communicate to the department or department leadership.
• The Analyst I will report directly to the Manager of PB System Integration and serve as a back-up to the Analyst II when needed.
• Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, adopting and implementing industry best practices, and participating in professional societies.
• Perform other ad hoc duties as assigned by the PB System Integration Manager and the Analyst II

Skills and Requirements

• Minimum two years in health care, business, or IT operations
• Proficient in Microsoft Office (Excel, PowerPoint, Word, Outlook)
• Previous experience in EpicEPIC PB Administrator certificationAssociate's or Bachelor's degree or relevant experience in addition to the position's minimum requirements

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [e-mail].