Epic Non-Clinical Associate Manager or Manager

Accenture PLC; Washington (District of Columbia); On-site; USD 77,000 - 98,000; Full time

Job summary

Accenture plc in Montreal or Mississauga is seeking an experienced Epic Non-Clinical Associate Manager/Manager to lead healthcare IT initiatives. The role emphasizes detailed project planning, executive communication, and driving delivery across cross-functional teams, including design, configuration, and testing.

Fluency in English is required; French knowledge is a plus. The position requires on-site presence in Canada and offers a path to influence large-scale Epic implementations across

Qualifications

• Bachelor’s degree or college program completed in a related discipline.
• Minimum of 8-14 years experience in Healthcare IT in an Epic Non-Clinical Leader role.
• Experience with at least one Epic non-clinical app certification (EpicCare Ambulatory, ClinDoc, Cupid, Orders, Radiant, etc.).
• Experience gathering requirements from Clinical leadership.
• English required; bilingual English/French beneficial but not required.

Responsibilities

• Create detailed project plans from end-user information and secure operations sign-off.
• Demonstrate executive presence in escalations and status reporting to stakeholders.
• Navigate ambiguity and deliver projects with evolving complexities.
• Drive status updates and coordinate across teams to fulfill project needs.
• Assist in the design of new business workflows and define detailed product requirements.
• Participate in high-level functional specifications and QA reviews.
• Support data mappings, system configuration, integration setup, and testing.

Skills

Epic Non-Clinical Leader

Requirement gathering

Executive communication

English proficiency

Education

Bachelor's degree or college program

Tools

EpicCare Ambulatory

ClinDoc

Cupid

Orders

Radiant

Job description

Epic Non-Clinical Associate Manager or Manager

Business Architecture Associate Manager | Mid-Level | Full time

The Advanced Technology Centers (ATCs) is the engine for reinvention in our clients’ transformation journey. Powered by more than 255,000 people across 24 countries, ATCs will provide our clients seamless access to industry insights and innovative technology solutions.

Stronger together!

The Advanced Technology Centers (ATCs) make tremendous impact in solving our clients’ business problems leveraging Innovation, Intelligence, Industry insights, new IT and new technology skills. Now, with the global environment changing at a faster pace, our clients are facing unprecedented challenges and they need us more than ever before. As a Network, ATCs are positioned to unlock greater opportunities and exponential value for our clients.

The value for our clients and our people

For our clients, the Network provides the strength of our geographic diversity, greater resilience, and seamless access to the deepest industry knowledge, the latest in Gen AI solutions, and tech expertise from around the world. For our people, it brings an opportunity to shape truly boundaryless career paths in a highly collaborative team of experts where they can learn from each other and solve the world’s most complex client challenges.

You are:

An experienced Epic Non-Clinical Associate Manager

The Work:

• 1. Experience with project plan creation a. Take end user information to create a very detailed scope and get sign off from the Operations team b. Create a detailed Excel project plan and DRIVE through status calls as well as individual status updates you make sure to stay on top of.
• 2. Executive presence a. Portray competence and confidence to the Operations / Client resources b. Be concise and clear in escalations and status reporting
• 3. Comfort with ambiguity a. Every project will have some level of new complexity that you will need to figure out in order to deliver the project b. Be prepared to dig into some areas to figure out how to do the standard
• 4. A strong DRIVER personality - Drive status updates and to understand the intricacies of what is needed
• 5. Assist with the analysis and design of new business workflows.
• 6. Identify and define detailed product requirements and use cases. Assign resources to projects based off skill and mastery.
• 7. Provide input into high level functional specifications.
• 8. Participate in quality management reviews of the design and performance of work products to ensure they fulfill the requirements.
• 9. Perform or advise on system configuration and integration setup and assist with testing activities.
• 10. Serve as an intermediary with client's Epic team and Accenture tech leads to support bilateral understanding of data structures, workflows and technology capabilities and limitations.
• 11. Assist in the development and documentation of data requests and source to target mapping.
• 12. Other duties as assigned. This work may include implementation, optimization, upgrades, and application support.

This position is located in one of the following two cities (Montreal or Mississauga) and requires on-site presence 3 days per week.

Here is what you need:

• Bachelor’s degree or completion of a college program in a related discipline.
• Minimum of 8-14 years experience in Healthcare IT in an Epic Non-Clinical Leader role
• Experience and at least one certification in one of Epic's non-clinical apps (EpicCare Ambulatory, ClinDoc, Cupid, Orders, Radiant, etc)
• Experience working with requirement gathering from Clinical leadership
• Bilingual (English/French) – not required
• English is required for this position, as the incumbent will be expected to interact regularly with English-speaking stakeholders across Canada. Due to the significant volume of interaction with these stakeholders, which is inherent to this role, a reorganization of the company's operations to avoid this requirement is not feasible.

Bonus points if you have:

• Experience in at least 1 full implementation of Epic
• Program or Project Management Experience
• Experience reporting accountability for projects/programs to executive leadership
• Experience in leading multiple teams through separate iterations of projects
• Experience with people management and adherence to business standards.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation, based on full-time employment, for roles that may be hired as set forth below. The recruiting efforts for this position are intended to fill a brand new position. The base pay range shown below is intended as a guideline to reflect the majority of offers for this role. It does not represent a maximum limit — in some cases, actual compensation may exceed the range where appropriate.

Equal Employment Opportunity Statement

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

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