Epic MyChart Senior Consultant

Huron Consulting Group Inc.; Chicago (IL); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Health insurance

401(k) plan with a generous employer?

Employee stock purchase plan

Paid Time Off

Paid parental leave

Wellness Program

Job summary

Huron Consulting Group Inc. seeks Senior Consultants to join our Healthcare Transformation Services team, focusing on Epic/MyChart solutions.

You will help clients optimize MyChart workflows, design configurations, and support end users while delivering measurable improvements in care delivery and patient outcomes. The role requires strong Epic/MyChart experience, including Care Companion and Cheers Campaigns, with production support responsibilities and the ability to work independently and

Qualifications

• 3+ years of Epic consulting, implementation, optimization, or support in healthcare.
• MyChart certification required; generalist across MyChart workflows, configuration, support and optimization.
• Experience providing production support including troubleshooting, break-fix and backlog management.
• Experience with grant-funded healthcare initiatives or rural health projects in a client-facing setting.

Responsibilities

• Implement or optimize MyChart Care Companion and Cheers Campaigns within Epic.
• Provide production support for Epic/MyChart environments and resolve tickets in a fast-paced setting.
• Collaborate with cross-functional client and consulting teams to deliver results.

Skills

Epic MyChart

MyChart Care Companion

Cheers Campaigns

Client-facing

Tools

Epic EHR

Epic Cheers Campaigns

Job description

Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve. We help healthcare organizations build innovation capabilities and accelerate key growth initiatives, enabling organizations to own the future, instead of being disrupted by it. Together, we empower clients to create sustainable growth, optimize internal processes and deliver better consumer outcomes. Health systems, hospitals and medical clinics are under immense pressure to improve clinical outcomes and reduce the cost of providing patient care. Investing in new partnerships, clinical services and technology is not enough to create meaningful and substantive change. To succeed long-term, healthcare organizations must empower leaders, clinicians, employees, affiliates and communities to build cultures that foster innovation to achieve the best outcomes for patients. Joining the Huron team means you'll help our clients evolve and adapt to the rapidly changing healthcare environment and optimize existing business operations, improve clinical outcomes, create a more consumer-centric healthcare experience, and drive physician, patient and employee engagement across the enterprise. Join our team as the expert you are now and create your future. Huron's Healthcare Transformation Services (HDTx) team works with healthcare organizations to solve their most complex EHR challenges, so we are constantly searching for skilled technical consultants to help our clients maximize their technology investments. Our Senior Consultants come with a wide variety of experience leveraging their technical expertise to help our clients enhance their EHR platform to improve care delivery, patient outcomes and profitability.

Requirements 3+ years of Epic consulting, implementation, optimization, or support experience within a healthcare environment. MyChart certification. Serve as a MyChart generalist with broad knowledge across all areas of the application, including workflows, configuration, support, and optimization. Experience providing production support, including troubleshooting, break-fix resolution, and backlog management. Ability to independently analyze, prioritize, and resolve support tickets in a fast-paced operational environment. Experience supporting rural health initiatives, community health programs, or grant-funded healthcare projects in a client-facing environment. Hands-on experience with Epic MyChart Care Companion workflows, including design, build, optimization, and end-user support. Experience configuring and supporting Epic Cheers Campaigns and patient engagement initiatives. Preferred Qualifications: Epic certification or experience in Cheers, or related patient engagement applications. Direct experience implementing or optimizing MyChart Care Companion and Cheers Campaigns within Epic. Familiarity with Epic release upgrades, testing, and post-implementation support activities. Experience transitioning from production support work into larger optimization, enhancement, or implementation projects. Prior experience supporting grant-funded healthcare initiatives or projects focused on improving access to care in rural populations. Previous healthcare consulting experience supporting Epic implementations, enhancements, or optimization efforts. Ability to work independently while collaborating effectively with cross-functional client and consulting teams.

The estimated base hourly rate range for this job will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes, and required travel.

The job is also eligible to participate in Huron's benefit plans, which include medical, dental and vision coverage, and other wellness programs.

The rate range of information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future.

Position Level Consultant

Country United States of America

At Huron, we’re redefining what a consulting organization can be. We go beyond advice to deliver results that last. We inherit our client’s challenges as if they were our own. We help them transform for the future. We advocate. We make a difference. And we intelligently, passionately, relentlessly do great work...together. Are you the kind of person who stands ready to jump in, roll up your sleeves and transform ideas into action? Then come discover Huron. Whether you have years of experience or come right out of college, we invite you to explore our many opportunities. Find out how you can use your talents and develop your skills to make an impact immediately. Learn about how our culture and values provide you with the kind of environment that invites new ideas and innovation. Come see how we collaborate with each other in a culture of learning, coaching, diversity and inclusion. And hear about our unwavering commitment to make a difference in partnership with our clients, shareholders, communities and colleagues.

• medical, dental, and vision coverage to employees and dependents
• a 401(k) plan with a generous employer match
• an employee stock purchase plan
• a generous Paid Time Off policy
• paid parental leave and adoption assistance
• Our Wellness Program supports employee total well-being by providing free annual health screenings and coaching, bank at work, and on-site workshops, as well as ongoing programs recognizing major events in the lives of our employees throughout the year.
• The job is also eligible to participate in Huron's benefit plans, which include medical, dental and vision coverage, and other wellness programs.

All benefits and programs are subject to applicable eligibility requirements.

Huron is fully committed to providing equal employment opportunity to job applicants and employees in recruitment, hiring, employment, compensation, benefits, promotions, transfers, training, and all other terms and conditions of employment.

Huron will not discriminate on the basis of age, race, color, gender, marital status, sexual orientation, gender identity, pregnancy, national origin, religion, veteran status, physical or mental disability, genetic information, creed, citizenship or any other status protected by laws or regulations in the locations where we do business.

We endeavor to maintain a drug-free workplace.