EPIC LEARNING ANALYST II- AMBULATORY BEHAVIORAL HEALTH

OCHIN; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

OCHIN, a nonprofit leader in health care innovation, is seeking a Learning Analyst II to develop and deliver tailored training programs. This role focuses on workflow design and training effectiveness, supporting Ambulatory Clinics. The position offers opportunities for skill development and contributes to improving health outcomes in rural communities.

Benefits

Competitive compensation and benefits

Professional growth opportunities

Support for work-life balance

Qualifications

• Demonstrated experience in training delivery and program development.
• Strong analytical skills to assess training needs and effectiveness.

Responsibilities

• Deliver engaging training sessions and validate workflows within the OCHIN Epic System.
• Assist in designing new learning programs and analyze member feedback for improvement.

Skills

Training Development

Workflow Design

Feedback Analysis

Instructional Design

Job description

MAKE A DIFFERENCE AT OCHIN

OCHIN is a nonprofit leader in health care innovation and a trusted partner to a growing national provider network, providing clinical insights and tailored technologies to expand patient access, grow and connect care teams, and improve health outcomes in rural and underserved communities.

We are hiring for multiple positions to meet increasing demand. Joining OCHIN offers opportunities for skill development and meaningful work aligned with our vision of good health and well-being for everyone.

At OCHIN, we value diverse perspectives and experiences and strive to maintain a culture rooted in our core values.

Founded in Oregon in 2000, OCHIN employs over 1,200 professionals working remotely across 49 states. We offer competitive compensation, support work-life balance, and provide opportunities for professional growth. We are committed to living our values daily and are excited to expand our team to support our national growth and innovative services.

Position Overview

The Learning Analyst II develops and delivers personalized or generalized training programs, including workflow design, documentation, and post-go-live support, primarily supporting Ambulatory Clinics. This role may specialize in specific subjects or organizational functions and assesses training effectiveness through performance analysis and feedback.

Essential Duties

• Deliver engaging training sessions that meet learning objectives while promoting OCHIN best practices.
• Validate workflows within the OCHIN Epic System.
• Provide feedback on training materials, workflows, and videos.
• Assist in designing new learning programs and enhancing existing ones, including creating lesson plans and training aids.
• Maintain notifications for new or updated learning materials and facilitate workflow design sessions.
• Analyze member feedback to improve training effectiveness.
• Demonstrate workflows within Epic to members.
• Support members with Epic system builds and integrations across clinical and operational workflows.
• Provide personalized support for workflow coaching, mapping, and optimization during go-lives.
• Design courses with clear objectives, interactive scenarios, and assessments.
• Develop and maintain documentation, facilitator guides, workbooks, scripts, and workflow maps.
• Create video content for training and workflow demonstrations.
• Balance instructional modalities to enhance adult learning experiences.
• Maintain OCHIN’s workflow knowledge base.
• Collaborate with team members as a supportive partner.
• Perform additional duties as assigned.