Epic Interface Analyst - 1.0 FT - Remote

phelpshealth; United States; Remote; USD 70,000 - 100,000; Full time

Job summary

Phelps Health is seeking an Interface Systems Analyst to design, implement, and maintain software interfaces across our health system. You will liaise with departments and vendors, test interfaces, and support upgrades while ensuring data accuracy and reliability.

The role requires an associate degree in CS/IS (bachelor's preferred) and at least two years of healthcare system analysis experience, with HL7, SQL, and MS Office proficiency. Epic Bridges certification is welcome.

Qualifications

• Associates degree or equivalent in CS, IS, or related discipline; Bachelor's preferred.
• Two years of experience in System Analysis in Healthcare.
• Leadership, mentoring, and project management experience preferred.
• Understanding of Windows OS, HL7 interface, SQL, databases, scripting, and MS Office Suite.

Responsibilities

• Monitor and maintain interfaces under the Applications and Interface Manager.
• Coordinate upgrades with leaders, IT, users, and vendors.
• Identify interface requirements, map data elements, and perform config/testing.
• Document features and communicate status to team members.
• Participate in around-the-clock application support as needed.

Skills

System analysis

HL7 interface

Data mapping

Microsoft Office Suite

Education

Associate degree or equivalent in Computer Science / Information Systems

Bachelor's degree preferred

Tools

SQL

Excel

Visio

PowerPoint

Word

Job description

Phelps Health is a 2000-employee-strong hospital and healthcare system serving the heart of small-town Missouri.

No matter where you start with us, we're committed to taking our team to the top. If you're ready for the challenge of providing life-saving care or supporting those who do, read on to find your fit in the Phelps Health family.

General Summary

The Interface Systems Analyst is responsible for the functional analysis, design, implementation, and maintenance of software application interfaces used at Phelps Health. This position includes working as the liaison between Phelps Health departments regarding application interface issues and application software vendors, all edits and errors associated with each interface, technical and application troubleshooting, and quality assurance and documentation. Collaborates closely with the Epic team when working with any Epic applications.

Essential Duties and Responsibilities

• Works under the direction of the Applications and Interface Manager to daily monitor and maintain the functions of interfaces.
• Acquires a working knowledge and understanding of healthcare organization third party applications and other healthcare information systems in order to evaluate the functioning of interfaces and applications with which they interface. Makes recommendations for change.
• Assists with integration of applications with other applications. Monitors when system application upgrades are available and coordinates these upgrades to existing systems by working with leaders, Information Technology, application end users, and vendors to resolve issues associated with upgrades.
• Collaborates with application end users and project management to identify interface requirements, map data elements, and perform interface configuration and data setup, and conduct testing and validation.
• Manages and communicate technical timelines (e.g. design, build, testing) to the project management, executes task assignments within established timeframes, and complies with requirements for status reporting and documentation.
• Manages multiple issues across multiple projects and works with management to understand priorities for resolution. Clearly documents necessary features to facilitate communication to other team members regarding interfaces.
• Supports ongoing efforts to preserve accuracy and integrity of data. Recommends processes to protect critical data from loss, contingency plans for applications, and revisions to application recovery procedures.
• Participates in Applications and Analytics departmental around the clock application support to resolve any problems occurring during or after normal working hours.
• Adheres to policies and procedures defined in Phelps Health manuals. Complies with regulatory agency standards and Phelps Health quality assurance standards in providing application and interface support.
• Participates in ongoing education concerning information technologies and their utilization in a health care environment.

Education

Associates degree or equivalent experience in Computer Science, Information Systems, or a related discipline required. Bachelor's degree preferred.

Work Experience

Two years of experience in System Analysis in Healthcare setting. Leadership, mentoring, and project management experience is preferred. Understanding of Windows operating systems, HL7 interface, SQL, Databases, Scripting and Microsoft Office Suite programs (Excel, Visio, PowerPoint, and Word).

Certification/License

Epic Bridges Certification

Mental/Physical Requirements

Considerable mental concentration required to complete largely variable duties. Applicant must be able to manage multiple tasks and deadlines with frequent interruptions. Standing, walking, and sitting required. Light lifting (25lbs/12kg) rarely required.

Working Conditions

Standard office conditions; well lighted, climate controlled area. Constant noise from fans and printers for extended periods. Will spend a great deal of time using computers with possible visual or muscular discomfort. Potential exposure to infectious diseases. Will occasionally be in patient care areas supporting end users.

At Phelps Health, we think we have a better team, benefits, and opportunities for growth than anyone else around, and we invite you to see for yourself!