Epic Instructional Designer

St. Luke’s University Health Network; Allentown (Lehigh County); Vor Ort; USD 75.000 - 105.000; Vollzeit

Zusammenfassung

St. Luke's University Health Network in Allentown, PA seeks an experienced IT training specialist to design, develop, implement and deliver training for Epic applications and related IT systems.

You will create workflow-based curricula, maintain training environments and collaborate on change control. Qualifications include a Bachelor’s degree in education or instructional design, Epic certification or path to certification, 5+ years of computer experience with healthcare experience preferred,

Qualifikationen

• 5 years general computer experience, plus likely healthcare experience preferred
• Experience with Call Management System, MS Visio, MS Project preferred
• Proficiency with Microsoft Office suite
• Experience in training documentation authoring and creation highly preferred
• Demonstrated competence in one or more core Epic applications

Aufgaben

• Supports all elements of training strategy, planning, design, development and delivery/implementation for designated IT and Epic application(s).
• Responsible for development of detailed, workflow-based curriculum and for building, testing and maintaining the training environment for designated application(s).
• Attends change control meetings and other meetings as required, including status meetings.
• Ensures deliverables are approved by the appropriate members of the project team and are completed in accordance with the training strategy.
• Develops appropriate assessment and evaluation tools for training.
• Determines the appropriate training modality (time, delivery method) for each user in designated IT and/or Epic application(s).
• Trains and supports a team of credentialed trainers in IT and Epic application(s).
• Responsible for the creation, maintenance, and delivery for super user and end user audiences.
• Maintains training curriculum, training environment, and delivers ongoing education post go-live.
• Develops, supports and maintains documentation and procedures as needed.
• Provides training to other IT staff and end user clients as appropriate.

Kenntnisse

Training strategy

Curriculum development

Assessment tools

End-user training

Documentation

Ausbildung

Bachelor’s degree in education or instructional design

Tools

Epic applications

MS Visio

MS Project

Microsoft Office

Jobbeschreibung

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

Job Duties and Responsibilities

• Supports all elements of training strategy, planning, design, development and delivery/implementation for designated IT and Epic application(s).
• Responsible for development of detailed, workflow-based curriculum and for building, testing and maintaining the training environment for designated application(s).
• Attends change control meetings and other meetings as required, including status meetings.
• Ensures deliverables are approved by the appropriate members of the project team and are completed in accordance with the training strategy.
• Develops appropriate assessment and evaluation tools for training.
• Determines the appropriate training modality (time, delivery method) for each user in designated IT and/or Epic application(s).
• Trains and supports a team of credentialed trainers in IT and Epic application(s).
• Responsible for the creation, maintenance, and delivery for super user and end user audiences.
• Maintains training curriculum, training environment, and delivers ongoing education post go-live.
• Develops, supports and maintains documentation and procedures as needed.
• Provides training to other IT staff and end user clients as appropriate.

Education

Bachelor’s degree in education, instructional design, clinical field or equivalent combination of education and experience is required. Epic experience and certification is required or must become certified in Epic applications.

Training & Experience

• 5 years general computer experience, plus a combination of the following: 2 plus years of General Computer experience is required; 2 plus years of Healthcare experience is preferred; PC and Printer knowledge and experience is preferred.
• Call Management System, MS Visio, MS Project experience is preferred.
• Demonstrated competence in Microsoft Office suite of applications.
• Demonstrated experience in one or more core Epic applications.
• Experience in applications for training documentation authoring and creation is highly preferred.

St. Luke’s University Health Network is an Equal Opportunity Employer. Founded in 1872, St. Luke’s University Health Network (SLUHN) is a fully integrated, regional, non-profit network of more than 23,000 employees providing services at 16 campuses and 350+ outpatient sites. With annual net revenue in excess of $4 billion, the Network’s service area includes 11 counties in two states: Lehigh, Northampton, Berks, Bucks, Carbon, Montgomery, Monroe, Schuylkill and Luzerne counties in Pennsylvania and Warren and Hunterdon counties in New Jersey. St. Luke’s hospitals operate the largest network of trauma centers in Pennsylvania, with the Bethlehem Campus being home to St. Luke’s Children’s Hospital. SLUHN is the only Lehigh Valley-based health care system to earn Medicare’s five-star ratings (the highest) for quality, efficiency and patient satisfaction. It is both a Leapfrog Group and Healthgrades Top Hospital and a Newsweek World’s Best Hospital. The Network’s flagship University Hospital has earned the 100 Top Major Teaching Hospital designation from Premier 13 times total and eleven years in a row, including in 2023 when it was identified as THE #4 TEACHING HOSPITAL IN THE COUNTRY. In 2021, St. Luke’s was identified as one of the 15 Top Health Systems nationally. St. Luke’s is the ONLY health care institution in the Lehigh Valley to be named a Top Workplace regionally repeating the exclusive honor for the third year in a row. Also, for the third straight year, St. Luke’s has been a Top Workplaces in the Philadelphia Region by the Philadelphia Inquirer, ranking 9th in the large employer category for 2025 and the only health care system in PA to receive this award. In 2025, St. Luke’s was recognized as a national Top Workplaces by USA Today, three years in a row, including the 3rd best health care system in the nation in 2023 and 2024. Lastly, in 2025, St. Luke’s was named a Top Workplace in New Jersey for the third year in a row. Learn More Here.