Epic EHR Implementation & Training Analyst

Wellspace Health; Sacramento (CA); On-site; USD 96,000 - 109,000; Full time

Benefits offered by this job

Paid bereavement leave

11 paid holidays per year

Paid time off

Paid sick leave

Flexible Spending Program

Company-paid malpractice insurance

Professional development hours

Health benefits

Retirement plan with company match

No vesting schedule

Job summary

WellSpace Health in Sacramento seeks an Epic EHR Support Analyst to ensure effective deployment and ongoing support of the Epic system for 800+ users. The role requires strong Epic expertise, clinical workflow understanding, and a proactive service mindset.

The candidate will collaborate with the Epic Program Director, lead trainings, and manage end-user support while upholding privacy and security standards across the organization.

Qualifications

• Bachelor’s degree in healthcare administration, business administration, IT or similar field (or relevant experience).
• Epic Certifications in Clinical or PM modules.
• Minimum three years of Epic experience in safety net or equivalent settings; five years preferred.
• Strong understanding of health center operations and workflows.
• Strong change-management and leadership skills.
• Excellent written communication and collaboration with leadership.
• Ability to multi-task, meet deadlines, and work autonomously.
• Proficiency in MS Office and webinar tools.
• Experience training users and implementing healthcare software.

Responsibilities

• Support Epic EHR including maintenance, upgrades, and end-user assistance.
• Collaborate with stakeholders to align Epic with operational needs.
• Plan and deliver learning sessions and trainings.
• Coordinate changes with training teams and document processes.
• Monitor KPI data and support program goals.
• Provide end-user support and troubleshoot Epic issues.
• Ensure privacy, security, and regulatory compliance.

Skills

Epic Certifications

Epic Experience

Leadership

Communication

Time management

Training

MS Office

Education

Bachelor's degree in healthcare administration or related field

Tools

MS Office (Excel/Word/PPT)

Jira

SharePoint

Ella forums

Job description

WellSpace Health in Sacramento seeks an Epic EHR Support Analyst to ensure effective deployment and ongoing support of the Epic system for 800+ users. The role requires strong Epic expertise, clinical workflow understanding, and a proactive service mindset.

The candidate will collaborate with the Epic Program Director, lead trainings, and manage end-user support while upholding privacy and security standards across the organization.