Epic Clinical Information System Analyst III, Day Shift, Outpatient

Adventist HealthCare; Gaithersburg (MD); On-site; USD 96,000 - 146,000; Full time

Benefits offered by this job

Medical, Prescription, Dental, Vision

Paid Time Off

Tuition Reimbursement

Employer retirement contribution and 3

Job summary

Adventist HealthCare is seeking an experienced Epic Clinical Information System Analyst III to lead advanced analysis and enterprise workflow design within the Epic Program department.

You will drive high-impact incidents, plan large projects, and mentor analysts while collaborating with operational leaders, vendors, and technical teams to deliver sustainable Epic solutions. This role requires travel and after-hours support as needed.

Qualifications

• Bachelor's degree in healthcare, information systems, business, or related field; advanced education preferred.
• 7-8 years of direct clinical/healthcare ops/clinical information systems experience; Epic experience preferred.
• No formal supervisory experience required; experience leading large workstreams and mentoring analysts required.
• Epic certification in assigned applications required or must be obtained within timeframe
• Must be able to travel, on-call coverage, and extended-hour support for major projects
• Experience in Ambulatory care, Patient Portal, Population Health, Home care or Research preferred

Responsibilities

• Leads advanced analysis and enterprise workflow design; architects, configures, builds, tests, validates, optimizes, and maintains Epic functionality across boundaries.
• Leads resolution of high-impact, cross-application incidents; directs root-cause analysis and communicates through closure.
• Plans and leads large/complex projects, upgrades, implementations, and optimization initiatives with defined milestones and risks.
• Serves as senior liaison for operational leaders, Epic representatives, end users, vendors, and technical teams; facilitates governance decisions.
• Establishes standards for design, testing, change control, documentation, release readiness, data validation, and production support.
• Mentors analysts, coordinates shared work, provides technical direction, and leads knowledge transfer.
• Evaluates emerging capabilities, regulatory and patient-safety requirements, and user feedback for improvements.
• Provides leadership with status, risk, dependency, budget reporting; participates in go-lives, downtimes, and major-event support.
• Performs other related duties as assigned.

Skills

Advanced analysis

Enterprise workflow design

Incident resolution leadership

Stakeholder communication

Education

Bachelor's degree in healthcare or information systems

Tools

Epic Systems

Job description

Adventist HealthCare seeks to hire an experienced Epic Clinical Information System Analyst III for our Epic Program department who will embrace our mission to extend God’s care through the ministry of physical, mental, and spiritual healing.

As an Epic Clinical Information System Analyst III, you will:

• Leads advanced analysis and enterprise workflow design; architects, configures, builds, tests, validates, optimizes, and maintains Epic functionality and integrated solutions across application and operational boundaries.
• Leads resolution of high-impact, ambiguous, or cross-application incidents and problems; directs root-cause analysis, coordinates technical and operational responders, develops durable corrective actions, and communicates through closure.
• Plans and leads large or highly complex application projects, upgrades, implementations, and optimization initiatives; establishes approach, scope, milestones, dependencies, risks, testing strategy, implementation readiness, and outcome measures.
• Serves as a senior liaison and subject matter expert for operational leaders, governance bodies, Epic representatives, end users, vendors, and technical and application teams; facilitates decisions and escalates issues through defined governance channels.
• Establishes and reinforces standards for application design, build, integrated testing, change control, documentation, release readiness, data validation, and production support; performs quality review of complex work.
• Mentors and develops analysts, coordinates shared work, provides technical direction, and leads knowledge transfer, training, and support-readiness activities without requiring formal supervisory authority.
• Evaluates emerging capabilities, regulatory and patient-safety requirements, operational performance, and user feedback to recommend enterprise improvements and sustainable Epic solutions.
• Provides leadership with concise status, risk, dependency, budget or resource, and milestone reporting; participates in go-lives, upgrades, downtimes, and major-event support outside normal business hours.
• Performs other related duties as assigned.

Qualifications Include

• Bachelor's degree from an accredited college or university in healthcare, information systems, business, or a related field. Relevant experience may substitute for education on a year-for-year basis. Advanced education is preferred.
• 7-8 years of direct clinical, healthcare operations, clinical information systems, application support, or related experience, including substantial experience leading complex implementations, upgrades, optimization, or production support in an integrated EHR environment. Epic experience is preferred.
• No formal supervisory experience required. Demonstrated experience leading large workstreams, directing cross-functional teams, and mentoring analysts is required.
• Epic certification in the assigned application(s) is required or must be obtained within the timeframe established by AHC and maintained thereafter. Current clinical licensure is preferred when relevant to the assigned application.
• Must be able to maintain required Epic credentials and participate in travel, on-call coverage, and extended-hour support for major projects and operational events as business needs require.
• Experience in Ambulatory care, Patient Portal, Population Health, Home care or Research preferred

Work Schedule

Employment Type: Full-time

Hours per Week: 40 hours/week

Typical Daily Schedule: 8 am-5 pm Monday through Friday

Shift Type: Day Shift

Holiday Requirements: Follow the company holiday calendar

Pay Range

$96,058.56 - $145,995.20

If the salary range is listed as $0 or if the position is Per Diem (with a fixed rate), salary discussions will take place during the screening process.

Under the Fair Labor Standards Act (FLSA), this position is classified as:

United States of America (Exempt)

At Adventist HealthCare our job is to care for you.

We Do This By Offering

• Work life balance through nonrotating shifts
• Recognition and rewards for professional expertise
• Free Employee parking
• Medical, Prescription, Dental, and Vision coverage for employees and their eligible dependents effective on your date of hire
• Employer-paid Short & Long-Term Disability, Basic Life Insurance and AD&D, (short-term disability buy-up available)
• Paid Time Off
• Employer retirement contribution and match after 1-year of eligible employment with a 3-year vesting period
• Voluntary benefits include flexible spending accounts, legal plans, and life, pet, auto, home, long term care, and critical illness & accident insurance
• Subsidized childcare at participating childcare centers
• Tuition Reimbursement
• Employee Assistance Program (EAP) support

As a faith-based organization, with over a century of caring for the communities in the Maryland area, Adventist HealthCare has earned a reputation for high-quality, compassionate care. Adventist HealthCare was the first and is the largest healthcare provider in Montgomery County.

If you want to make a difference in someone’s life every day, consider a position with a team of professionals who are doing just that, making a difference.

COVID-19 Vaccination

Adventist HealthCare strongly recommends all applicants to be fully vaccinated for COVID-19 before commencing employment. Applicants may be required to furnish proof of vaccination.

Tobacco and Drug Statement

Tobacco use is a well-recognized preventable cause of death in the United States and an important public health issue. In order to promote and maintain a healthy work environment, Adventist HealthCare will not hire applicants for employment who either state that they are nicotine users or who test positive for nicotine and drug use.

While some jurisdictions, including Maryland, permit the use of marijuana for medical purposes, marijuana continues to be classified as an illegal drug under the federal Controlled Substances Act. As a result, medical marijuana use will not be accepted as a valid explanation for a positive drug test result.

Adventist HealthCare will withdraw offers of employment to applicants who test positive for Cotinine (nicotine) and marijuana. Those testing positive are given the opportunity to re-apply in 90 days, if they can truthfully attest that they have not used any nicotine products in the past ninety (90) days and successfully pass follow-up testing. ("Nicotine products" include, but are not limited to: cigarettes, cigars, pipes, chewing tobacco, e-cigarettes, vaping products, hookah, and nicotine replacement products (e.g., nicotine gum, nicotine patches, nicotine lozenges, etc.).

Equal Employment Opportunity

Adventist HealthCare is an Equal Opportunity/Affirmative Action Employer. We are committed to attracting, engaging, and developing the best people to cultivate our mission-centric culture. Our goal is to have a welcoming, equitable, and safe place to work and grow for all employees, no matter their background. AHC does not discriminate in employment opportunities or practices on the basis of race, ethnicity, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, pregnancy and related medical conditions, protected veteran status, or any other characteristic protected by law.

Adventist HealthCare will make reasonable accommodations for applicants with disabilities, in accordance with applicable law. Adventist HealthCare is a religious organization as defined under applicable law; however, it will endeavor to provide reasonable accommodations for applicants’ religious beliefs.

Applicants who wish to request accommodations for disabilities or religious belief should contact the Support Center HR Office.