Epic Clinical Information System Analyst II, Day Shift, Inpatient

Adventist HealthCare; United States; On-site; USD 83,000 - 125,000; Full time

Benefits offered by this job

Free parking

Health insurance

Disability insurance

Retirement match

Paid time off

Tuition reimbursement

Employee assistance program

Job summary

Adventist HealthCare seeks an experienced Epic Clinical Information System Analyst II in the Epic Program Department to support and optimize Epic applications across clinical workflows. You will design workflows, configure Epic modules, perform testing, manage incidents, and lead small-to-medium projects with cross‑functional teams to meet business needs and timelines.

This role requires Epic certification (or to obtain it within the required timeframe), and may involve travel, on‑call or

Qualifications

• Bachelor's degree from an accredited college or university in healthcare, information systems, business, or a related field.
• 5-6 years of direct clinical, healthcare operations, clinical information systems, application support, or related experience, including experience with system implementation, optimization, or production support.
• Epic experience is preferred.
• Epic certification in the assigned application(s) is required or must be obtained within the timeframe established by AHC and maintained thereafter.
• Current clinical licensure is preferred when relevant to the assigned application.
• Must be able to complete required Epic training, projects, and examinations and participate in travel, on-call coverage, and extended-hour support as business needs require.

Responsibilities

• Independently analyses intermediate-to-advanced operational and clinical requirements; designs workflows and configures, builds, tests, validates, and maintains Epic application functionality using established standards and best practices.
• Owns complex application incidents and requests; performs root-cause analysis, coordinates cross-application troubleshooting, implements sustainable resolutions, and ensures timely communication with affected users and leaders.
• Plans and leads small-to-medium application projects, enhancements, upgrades, and process-improvement initiatives; manages requirements, scope, milestones, dependencies, risks, testing, and implementation activities.
• Serves as a liaison among end users, operational leaders, Epic representatives, and technical and application teams; facilitates workflow decisions and ensures solutions meet business needs, deliverables, and timelines.
• Participates in go-lives, upgrades, downtimes, and on-call or extended-hour support; communicates project and issue status, risks, dependencies, and escalation needs to leadership.

Job description

Responsibilities

Adventist HealthCare seeks to hire an experienced Epic Clinical Information System Analyst II, for our Epic Program Department who will embrace our mission to extend God’s care through the ministry of physical, mental, and spiritual healing.

As an Epic Clinical Information System Analyst II, you will: Independently analyses intermediate-to-advanced operational and clinical requirements; designs workflows and configures, builds, tests, validates, and maintains Epic application functionality using established standards and best practices. Owns complex application incidents and requests; performs root-cause analysis, coordinates cross-application troubleshooting, implements sustainable resolutions, and ensures timely communication with affected users and leaders. Plans and leads small-to-medium application projects, enhancements, upgrades, and process-improvement initiatives; manages requirements, scope, milestones, dependencies, risks, testing, and implementation activities. Serves as a liaison among end users, operational leaders, Epic representatives, and technical and application teams; facilitates workflow decisions and ensures solutions meet business needs, deliverables, and timelines. Assesses the impact of application changes across integrated workflows; develops and executes unit, integrated, regression, and user-acceptance testing and validates production outcomes. Maintains application, workflow, testing, change-control, issue, and support documentation; develops knowledge articles, training materials, and procedures and supports end-user education. Provides guidance and quality review for less-experienced analysts and users; shares application knowledge and promotes consistent build, testing, and documentation practices. Participates in go-lives, upgrades, downtimes, and on-call or extended-hour support; communicates project and issue status, risks, dependencies, and escalation needs to leadership. Performs other related duties as assigned.

Qualifications

• Bachelor's degree from an accredited college or university in healthcare, information systems, business, or a related field.
• Relevant experience may substitute for education on a year-for-year basis.
• 5-6 years of direct clinical, healthcare operations, clinical information systems, application support, or related experience, including experience with system implementation, optimization, or production support.
• Epic experience is preferred.
• No formal supervisory experience required.
• Experience leading workstreams or mentoring colleagues is preferred.
• Epic certification in the assigned application(s) is required or must be obtained within the timeframe established by AHC and maintained thereafter.
• Current clinical licensure is preferred when relevant to the assigned application.
• Must be able to complete required Epic training, projects, and examinations and participate in travel, on-call coverage, and extended-hour support as business needs require.
• Experience in Inpatient care, Infection Prevention, Order Entry, Patient Flow or Pharmacy preferred.

Work Schedule

• Employment Type: Full-time
• Hours per Week: 40 hours/week
• Typical Daily Schedule: 8 am-5 pm Monday through Friday
• Shift Type: Day Shift
• Holiday Requirements: Follow company holiday calendar
• Pay Range: $83,112.12 - $124,675.20 (If the salary range is listed as $0 or if the position is Per Diem (with a fixed rate), salary discussions will take place during the screening process.)
• Under the Fair Labor Standards Act (FLSA), this position is classified as: United States of America (Exempt)

Benefits

• Work life balance through nonrotating shifts
• Recognition and rewards for professional expertise
• Free Employee parking
• Medical, Prescription, Dental, and Vision coverage for employees and their eligible dependents effective on your date of hire
• Employer-paid Short & Long-Term Disability, Basic Life Insurance and AD&D, (short-term disability buy-up available)
• Paid Time Off
• Employer retirement contribution and match after 1-year of eligible employment with a 3-year vesting period
• Voluntary benefits include flexible spending accounts, legal plans, and life, pet, auto, home, long term care, and critical illness & accident insurance
• Subsidized childcare at participating childcare centers
• Tuition Reimbursement
• Employee Assistance Program (EAP) support

Equal Employment Opportunity

Adventist HealthCare is an Equal Opportunity/Affirmative Action Employer.

We are committed to attracting, engaging, and developing the best people to cultivate our mission-centric culture.

Our goal is to have a welcoming, equitable, and safe place to work and grow for all employees, no matter their background.

AHC does not discriminate in employment opportunities or practices on the basis of race, ethnicity, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, pregnancy and related medical conditions, protected veteran status, or any other characteristic protected by law.

Adventist HealthCare will make reasonable accommodations for applicants with disabilities, in accordance with applicable law.

Adventist HealthCare is a religious organization as defined under applicable law; however, it will endeavor to provide reasonable accommodations for applicants’ religious beliefs.

Applicants who wish to request accommodations for disabilities or religious belief should contact the Support Center HR Office.

Our Mission

We extend God's care through the ministry of physical, mental and spiritual healing.

Adventist HealthCare, based in Gaithersburg, MD., is a faith-based, not-for-profit organization of dedicated professionals who work together each day to improve the health and well‑being of people and communities through a ministry of physical, mental and spiritual healing.

Our comprehensive approach to caring for our community includes three acute‑care hospitals – Shady Grove Medical Center, White Oak Medical Center and Fort Washington Medical Center – as well as two Physical Rehabilitation hospitals, Outpatient centers, Imaging Centers, Urgent Cares, Home Care Services, Employer Health Programs and Physician Networks.

We are nationally recognized and honored especially for our Cardiac, OB, Cancer, Stroke, Orthopedic, Rehabilitation and Mental Health services.

Adventist HealthCare was the first and is the largest healthcare provider in Montgomery County.

Consider joining our team of over 6,000 employees and become part of one of the longest serving healthcare systems in the Washington, D.C., area that has a long‑standing tradition as the largest provider of charity care and community benefit in Montgomery County.