Epic Clinical Informatics Specialist

Cape Fear Valley Health; Fayetteville, Northern (NC, KY); Hybrid; USD 85,000 - 120,000; Full time

Job summary

Cape Fear Valley Health System seeks a Clinical Informatics Specialist to support the implementation, optimization, and ongoing use of clinical information systems across the health system onsite in Fayetteville, NC. The role serves as a vital liaison between clinical end-users and Information Services & Technology to enhance patient care and clinician workflows.

Responsibilities include leading workflow design, training, and support during go-lives, with a focus on evidence-based practice,

Qualifications

• Bachelor's degree in Nursing, Allied Health or related clinical field required.
• Current Registered Nurse licensure in North Carolina required, if applicable.
• Epic Clinical Informatics certification required or must obtain within 6 months of hire.
• 2 years of clinical experience in a healthcare setting required.
• 1 year of experience supporting system implementation, optimization, and/or training for clinical teams preferred.

Responsibilities

• Develop and maintain understanding of clinical applications to support patient care.
• Collaborate with clinical leaders to analyze workflows.
• Document clinical workflows, business requirements, and analyze baseline data.
• Lead meetings to design workflows and develop clinical decision support tools.
• Serve as liaison between clinical staff, IT, and vendors to translate needs into system design.
• Develop training materials and user guides for clinical system users.
• Coach and support clinical users during go-lives and system changes.
• Deliver training across all phases of the application lifecycle.
• Identify and escalate system issues and collaborate on resolution.
• Monitor effectiveness of clinical systems and drive continuous improvement.

Skills

Clinical informatics

RN licensure

Epic expertise

Training & coaching

Workflow analysis

Communication skills

Cross-functional collaboration

Education

Bachelor's degree in Nursing or allied health

Tools

Epic Systems

Job description

Cape Fear Valley Health System seeks a Clinical Informatics Specialist to support the implementation, optimization, and ongoing use of clinical information systems across the health system onsite in Fayetteville, NC. The role serves as a vital liaison between clinical end-users and Information Services & Technology to enhance patient care and clinician workflows.

Responsibilities include leading workflow design, training, and support during go-lives, with a focus on evidence-based practice,