Clinical Informatics Specialist- Full Time Days

Cape Fear Valley Health System; United States; On-site; USD 90,000 - 120,000; Full time

Job summary

Cape Fear Valley Health System seeks a Clinical Informatics Specialist to support and optimize Epic and other clinical information systems across the health system. You will act as a bridge between clinical end-users and Information Services & Technology to improve patient care and clinical workflows.

The role emphasizes change management, training, and collaboration with clinical leaders to implement workflows and decision support tools, ensuring high usability and clinician satisfaction.

Qualifications

• Bachelor's degree in Nursing, Allied Health or related clinical field required.
• Current RN licensure in North Carolina required.
• Epic Clinical Informatics certification required or must obtain within 6 months of hire.

Responsibilities

• Support and coordinate activities related to clinical information systems across the health system.
• Collaborate with clinical leaders to analyze workflows and inform workflow build.
• Translate clinical needs into technical requirements and vice versa.
• Lead meetings to design workflows and develop clinical decision support tools.
• Coach clinical users during go-lives and system changes, providing training support.
• Ensure systems enhance patient care, quality outcomes and clinician satisfaction.

Skills

Clinical informatics

Epic software

Change management

Training & education

Clinical workflows

Stakeholder communication

Cross-functional collaboration

Healthcare IT literacy

Education

Bachelor's degree in Nursing, Allied Health or related clinical field

Current RN licensure in North Carolina

Epic Clinical Informatics certification

Tools

Epic

Job description

Facility Cape Fear Valley Medical Center Location Fayetteville, North Carolina Department EPIC Job Family Information Technology Work Shift Days (United States of America)

Summary

Support and coordinate all activities related to the implementation, optimization, and ongoing use of clinical information systems across the health system. Vital liaison between clinical end-users and Information Services & Technology, ensuring clinical systems are effectively used to enhance patient care, clinical workflows, and quality outcomes. As a change agent, this position will influence cultural shifts to improve clinician satisfaction, transform personalized patient care, maximize efficiency and usability, foster innovation and advance healthcare technology. THIS IS AN ONSITE POSITION!

Major Job Functions

• Develop and maintain a deep understanding of clinical applications and how they support patient care
• Collaborate with clinical leaders to analyze workflows
• Document clinical workflows, business requirements, analyze baseline data and derive actionable insights to help inform workflow build, and measure baseline data
• Recommend and participate in the evaluation of new technology, techniques, and workflow processes to support clinical users
• Lead meetings and serve on workgroups or committees to design workflows, identify optimizations and help develop clinical decision support tools in alignment with evidence-based practice, patient safety, and optimal user experience
• Serve as a liaison between clinical staff, IT, and vendors to translate clinical needs into system design and functionality
• Assist in the development of training materials, including user guides, tip sheets, and workflow scenarios, in collaboration with application and training teams and subject matter experts
• Coach and support clinical users during go-lives, system changes, or when additional support is needed
• Deliver training for clinical system users across all phases of the application lifecycle, including onboarding, system upgrades, and optimization initiatives
• Identify and escalat system issues and collaborate on resolution with application teams and operational stakeholders
• Monitor the effectiveness of clinical systems and recommend continuous improvement strategies
• Other duties as assigned

Minimum Qualifications

Education and Formal Training:

• Bachelor's degree in Nursing, Allied Health or related clinical field required
• Current Registered Nurse licensure in North Carolina required, if applicable
• Epic Clinical Informatics certification required or must obtain within 6 months of hire

Work Experience:

• 2 years of clinical experience in a healthcare setting required
• 1 year of experience with clinical information systems (preferably Epic) required
• 1 year of experience supporting system implementation, optimization, and/or training for clinical teams preferred

Knowledge, Skills, and Abilities Required:

• Proficiency in reading, writing, and speaking the English language
• Strong understanding of clinical workflows and the role of informatics in improving patient care
• Excellent communication, facilitation and interpersonal skills
• Ability to translate clinical needs into technical requirements and vice versa
• Organized, analytical and able to prioritize and manage multiple projects
• Ability to work both independently and as part of a cross-functional team
• Strong computer literacy and ability to learn and support clinical software applications
• Commitment to continuous learning and process improvement

Physical Requirements:

• Ability to communicate professionally, both verbally and in writing
• Visual acuity to interact with screen-based information and printed documents
• Manual dexterity for keyboard use and data entry

Required Licenses and Certifications

• Epic Software - EPIC

Epic Software - EPIC Cape Fear Valley Health System is an Equal Opportunity Employer M/F/Disability/Veteran/Sexual Orientation/Gender Identity

For exceptional healthcare come to Cape Fear Valley Health where caring employees are committed to integrity, patient-centeredness and excellence throughout the entire healthcare process. At Cape Fear Valley Health, our goal is to improve the quality of every life we touch. Our diverse team of doctors, nurses and staff work together to create a better experience for every patient, every time. Cape Fear Valley is a 950-bed, 8-hospital regional health system, the 8th largest in North Carolina, with more than 1 million inpatient and outpatients annually. A private not-for-profit organization with over 7,000 employees and 850 physicians. Our employees and physicians proudly serve a seven-county region of southeastern North Carolina, including Fayetteville, Fort Bragg, Hope Mills, Raeford, Lumberton, Elizabethtown, Clinton, Lillington, Dunn and beyond. Our medical facilities include Cape Fear Valley Medical Center, Highsmith-Rainey Specialty Hospital, Cape Fear Valley Rehabilitation Center, Behavioral Health Care, Bladen County Hospital, Hoke Hospital, Central Harnett Hospital, Betsy Johnson Hospital, as well as more than 60 medical offices and specialty care clinics spread throughout the Cape Fear region.