Epic ClinDoc & Stork Analyst — Transforming Clinical IT

Halifax Health; Daytona Beach (FL); On-site; USD 75,000 - 110,000; Full time

Job summary

Halifax Health in Daytona Beach seeks an Epic Analyst to support ClinDoc and Stork modules, serving as the main contact for end-users and ensuring smooth clinical workflows. You will collaborate with IT and clinical teams to design workflows, manage changes, and train users within a fast-paced healthcare environment.

The role requires Epic end-user experience, clinical operations know-how, and a preferred Epic certification. A bachelor’s degree is preferred.

Qualifications

• A bachelor’s degree is preferred.
• Epic certification is preferred.
• Experience supporting clinical applications or healthcare environments.

Responsibilities

• Act as the main support contact for the application's end-users, addressing and resolving any issues that arise.
• Collaborate with various teams to identify and resolve issues impacting application performance and user experience.
• Guide workflow design, system build, and testing, and tackle technical challenges associated with Epic software.
• Manage system changes as per user requests and organizational needs.
• Function as a liaison between end-users, Epic implementation staff, and business stakeholders to ensure system functionality meets business requirements.
• Maintain regular communication with Epic representatives and participate in weekly project team meetings.
• Engage with the business community and end-users to understand operational needs and direct workflow configurations.
• Lead training initiatives and support end-users with troubleshooting and problem-solving.
• Consistently review project status and issues with leadership, ensuring project deliverables and timelines are met.
• Conduct weekly team meetings to discuss project deliverables, shared issues, user concerns, budget, and milestones.

Skills

Epic end-user support

Clinical operations

Healthcare IT experience

User training & facilitation

Education

Bachelor's degree preferred

Job description

Halifax Health in Daytona Beach seeks an Epic Analyst to support ClinDoc and Stork modules, serving as the main contact for end-users and ensuring smooth clinical workflows. You will collaborate with IT and clinical teams to design workflows, manage changes, and train users within a fast-paced healthcare environment.

The role requires Epic end-user experience, clinical operations know-how, and a preferred Epic certification. A bachelor’s degree is preferred.