Epic Cash Posting & Patient Service Supervisor

Woman's Hospital; Baton Rouge (LA); On-site; USD 52,000 - 76,000; Full time

Job summary

A leading women's health facility in Baton Rouge seeks a Cash Posting/Customer Service Supervisor to oversee cash posting and customer service operations in the patient accounting department. The ideal candidate should have a degree in business or related field or equivalent experience, alongside skills in supervisory roles and Epic systems. This position offers a full-time schedule from Monday to Friday with a pay range of $52,000 to $76,000 based on experience. In this role, you will ensure compliance and exceptional service standards while coordinating with various teams.

Qualifications

• Graduation from an accredited college or university.
• Revenue cycle leadership experience preferred.
• Knowledge of managing a patient accounting office.

Responsibilities

• Supervise daily cash posting operations within Epic.
• Reconcile payment discrepancies and resolve unapplied cash.
• Monitor patient customer service team activities.

Skills

Supervisory skills

Customer service orientation

Problem-solving skills

Proficiency in Epic systems

Education

Degree in Business Administration, Management or Accounting

Five years of proven practical experience in patient financial services

Tools

Epic

Job description

A leading women's health facility in Baton Rouge seeks a Cash Posting/Customer Service Supervisor to oversee cash posting and customer service operations in the patient accounting department. The ideal candidate should have a degree in business or related field or equivalent experience, alongside skills in supervisory roles and Epic systems. This position offers a full-time schedule from Monday to Friday with a pay range of $52,000 to $76,000 based on experience. In this role, you will ensure compliance and exceptional service standards while coordinating with various teams.