Epic Cadence Analyst

Computer Task Group, Inc; San Mateo (CA); Remote; USD 125,000 - 140,000; Full time

Job summary

CTG is seeking an experienced Epic Cadence Analyst to support an active Epic implementation while mentoring and developing the Cadence analyst team. This role combines hands-on Cadence configuration with leadership, governance, and quality oversight to ensure a successful deployment.

The ideal candidate brings deep scheduling workflow knowledge, strong governance discipline, and a passion for developing other analysts, with excellent English communication and collaboration across stakeholders.

Qualifications

• Seasoned Epic Cadence expert with deep scheduling workflow knowledge.
• Strong governance discipline and quality oversight experience.
• Proven ability to mentor and develop Cadence analysts.

Responsibilities

• Provide subject matter expertise for Cadence build during implementation.
• Guide scheduling template design, visit types, and resource management decisions.
• Review configuration for adherence to Epic best practices and timelines.
• Mentor Cadence analysts, conduct build reviews, and develop documentation standards.
• Configure and optimize scheduling templates, blocks, and rules; support multi‑specialty workflows.
• Lead governance processes and change control for templates and scheduling standards.
• Develop and review test scripts; support go‑live readiness and post‑activation stabilization.

Skills

Epic Cadence

Scheduling workflows

Governance

Mentoring

Job description

CTG is seeking an experienced Epic Cadence Analyst.

Location: Remote
Duration: 8 months

We are seeking a Senior Epic Cadence Analyst to support an active Epic implementation while mentoring and developing the existing Cadence analyst team. This role will combine hands‑on build responsibilities withinEpic Cadencewith leadership, guidance, and quality oversight to ensure a successful implementation.

The ideal candidate is a seasoned Epic Cadence expert who brings deep scheduling workflow knowledge, strong governance discipline, and a passion for developing other analysts.

Key Responsibilities

Implementation Leadership

• Provide subject matter expertise for Cadence build during implementation.
• Guide system design decisions for scheduling templates, visit types, provider records, and resource management.
• Review and validate configuration to ensure adherence to Epic best practices.
• Partner with project leadership to maintain implementation timelines and milestones.

Mentorship & Team Development

• Mentor and coach current Cadence analysts on build standards, workflow design, and troubleshooting.
• Conduct build reviews and quality assurance assessments.
• Develop internal documentation standards and knowledge‑sharing practices.
• Provide structured feedback and skill development guidance to analysts.
• Serve as escalation point for complex scheduling build issues.

Application Build & Optimization

• Configure and optimize scheduling templates, blocks, visit types, and rules.
• Support multi‑specialty ambulatory scheduling workflows.
• Align scheduling build with revenue cycle requirements.
• Design and optimize work queues and reporting related to scheduling metrics.
• Ensure accurate integration with downstream workflows (registration, orders, billing).

Governance & Standardization

• Support scheduling governance processes and template standardization.
• Establish best practices for template management and change control.
• Collaborate with operational stakeholders to balance access, productivity, and compliance.

Testing & Go‑Live Support

• Develop and review test scripts for scheduling workflows.
• Lead integrated testing efforts across applications.
• Support cutover planning and go‑live readiness.
• Provide stabilization support and issue resolution post‑activation.

Background in settings that prioritize behavioral health as a core component of patient care is strongly preferred.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee‑based recruitment services for this role.

The expected base salary for this position ranges from $125,000 to $140,000 annually. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.

About CTG

CTG, a Cegeka company, delivers IT and business solutions that enhance clients’ digital agility, empowering them to seize new opportunities and overcome any challenge. Backed by more than 60 years’ experience and a commitment to being a reliable, results‑driven partner, we work shoulder to shoulder with clients to shape digital together. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. With more than 9,000 team members in over 15 countries, we combine global expertise with local insight to deliver innovative solutions. We operate across the Americas, Europe, and India, working with over 3,000 clients in many of today's highest‑growth industries.

Together, we shape what’s next—working shoulder to shoulder to deliver impactful solutions for our clients and society. Our culture is built by the people who work at CTG, the values we hold, and the actions we take. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. At CTG, you’ll find a workplace where you are encouraged to grow, supported in your ambitions, and empowered to shape your own career journey. For more information, visit www.ctg.com.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.