Epic Cogito Lead

Computer Task; San Mateo (CA); On-site; USD 124,000 - 138,000; Full time

Job summary

CTG is seeking an experienced Epic Cogito Project Manager to lead analytics and reporting activities for a large-scale Epic implementation. You will partner with Cogito resources, BIDs, CBAs, and leadership to ensure timely, governance-aligned deliverables and a successful go-live.

The role covers analytics strategy, scope governance, report request triage, build oversight, testing, training readiness, and post-live optimization, with a focus on Cogito reporting within Epic environments.

Qualifications

• Strong experience with Epic implementations, preferably Cogito analytics and reporting workflows.
• Ability to manage analytics scope, milestones, risks, and resources across multiple teams.
• Proven track record coordinating validation, go-live support, and post-live optimization.
• Excellent communication and stakeholder management across technical and business teams.

Responsibilities

• Develop and manage the Cogito implementation workplan with milestones and timelines.
• Establish weekly workplans and monitor progress against milestones.
• Define reporting goals with stakeholders and facilitate an Analytics Advisory Council.
• Coordinate extract requirements, mappings, and validation activities.
• Oversee testing, validation, go-live support, and post-live optimization.
• Lead go-live command-center activities and post-live reporting adoption.

Skills

Epic implementations

Cogito reporting

Analytics project management

Stakeholder management

Tools

Orion

Report Tracker

Reporting Workbench

SlicerDicer

Cogito analytics

Job description

CTG is seeking an experienced Epic Cogito Project Manager to lead and coordinate analytics and reporting activities for a large-scale Epic implementation. This role will work closely with Epic Cogito resources, application teams, Business Intelligence Developers (BIDs), Cogito Business Analysts (CBAs), operational leaders, and project leadership to ensure reporting and analytics deliverables are completed on schedule and aligned with organizational priorities.

The Epic Cogito Project Manager will have overall responsibility for analytics project planning, scope and governance, report request management, build oversight, testing and validation, training readiness, go-live support, and post-live optimization.

The ideal candidate has strong Epic implementation project management experience and understands how Cogito reporting and analytics activities intersect with Epic application teams, operational stakeholders, and enterprise data governance.

Key Responsibilities

Project Management & Milestone Oversight

• Develop and manage the overall Cogito implementation workplan, milestones, deliverables, dependencies, and timelines.
• Establish weekly workplans with reporting and analytics team members and monitor progress against key milestones.
• Maintain visibility into the overall reporting timeline and communicate status to project and organizational leadership.
• Identify and remove blockers that may impact analytics deliverables.
• Coordinate dependencies across Epic application and reporting workstreams.
• Escalate risks related to scope, timeline, resources, or deliverables before they impact implementation milestones.
• Hold team members accountable for assigned tasks and deadlines.
• Investigate missed milestones and adjust project plans as appropriate.

Analytics Strategy, Scope & Governance

• Partner with operational leaders, Epic resources, application teams, and analytics stakeholders to define reporting goals and priorities.
• Establish and facilitate an Analytics Advisory Council consisting of appropriate operational and technical stakeholders.
• Coordinate dedicated BI support across applicable service lines.
• Facilitate agreement around organizational metric definitions and ensure appropriate subject matter experts participate in validation.
• Document and communicate analytics scope decisions to stakeholders.
• Manage reporting scope using established Epic tools and processes, including Orion and the Report Tracker.
• Coordinate extract requirements and mapping activities.
• Identify scope risks and facilitate mitigation plans.
• Establish processes for managing new analytics and reporting requests throughout the implementation.

Report Request Management & Triage

• Design, implement, and manage a centralized report request intake and triage process.
• Ensure reporting requests are appropriately defined, prioritized, assigned, and tracked.
• Partner with BIDs, CBAs, application teams, and business stakeholders to translate operational requirements into actionable reporting needs.
• Promote the use of Epic Foundation System content when appropriate before pursuing custom development.
• Coordinate selection of the appropriate reporting solution, including:
• Reporting Workbench
• SlicerDicer
• Dashboards
• Extracts
• Track report turnaround times and address aging or delayed requests.
• Manage reporting change control and prioritization.
• Establish and enforce consistent naming and build conventions.

Build & Configuration Oversight

• Monitor reporting and analytics build progress against the approved Report Tracker and implementation schedule.
• Coordinate activities across BIDs, CBAs, Epic resources, and application teams.
• Ensure completed reporting content aligns with organizational requirements and implementation milestones.
• Monitor adoption of completed reports, dashboards, and analytics content.
• Identify build gaps, dependencies, and resource constraints and coordinate resolution.
• Provide regular progress reporting to project and executive leadership.

Testing & Validation

• Develop and coordinate the reporting testing and validation strategy.
• Coordinate testing activities with report writers, operational owners, application teams, and subject matter experts.
• Manage validation schedules, issue tracking, and defect resolution.
• Ensure custom reporting content is appropriately tested before go-live.
• Facilitate operational review and signoff for dashboards, reports, and extracts.
• Track unresolved reporting issues and ensure appropriate ownership through resolution.

Training & Readiness

• Partner closely with the Cogito Principal Trainer and Training Project Manager to coordinate analytics training and readiness.
• Support planning for reporting curriculum, enrollment, training environments, e-learning, Quick Start Guides, office hours, and related readiness activities.
• Ensure reporting and analytics team members meet applicable training and certification deadlines.
• Coordinate analytics readiness activities with broader Epic application training.
• Ensure appropriate reporting resources are staffed and prepared to support go-live.
• Manage team workload, staffing, and productivity throughout implementation.

Go-Live & Post-Live Support

• Provide leadership and command-center support during Epic go-live.
• Coordinate real-time intake, triage, prioritization, and resolution of reporting and analytics issues.
• Monitor the effectiveness of the report request process throughout go-live.
• Track and communicate critical Cogito go-live metrics, risks, and milestones to project leadership.
• Partner with analytics and operational leaders to ensure key stakeholders have access to the information needed to manage their areas.
• Coordinate completion and signoff of key operational dashboards.
• Monitor adoption and utilization of reporting content following go-live.
• Facilitate transition from implementation support to the appropriate post-live support model.
• Partner with stakeholders to identify and scope long-term reporting, analytics, and optimization opportunities.

Required Qualifications

• Strong experience managing Epic implementations, preferably within Cogito, analytics, reporting, or enterprise data workstreams.
• Experience leading complex healthcare IT projects involving multiple application teams and operational stakeholders.
• Strong understanding of Epic reporting and analytics workflows and the reporting development lifecycle.
• Experience managing project plans, milestones, risks, dependencies, scope, and resource requirements.
• Experience coordinating report development, testing, validation, and operational signoff.
• Demonstrated ability to manage competing reporting priorities and stakeholder requests.
• Experience facilitating governance and decision-making across technical and operational groups.
• Excellent communication, organization, problem-solving, and stakeholder management skills.
• Ability to communicate project status, risks, and decisions effectively to both technical teams and executive leadership.
• Strong ability to work across multiple workstreams in a complex Epic implementation environment.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

The expected base salary for this position ranges from $90.00 to $100.00/hour. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.

CTG, a Cegeka company, delivers IT and business solutions that enhance clients’ digital agility, empowering them to seize new opportunities and overcome any challenge. Backed by more than 60 years’ experience and a commitment to being a reliable, results-driven partner, we work shoulder to shoulder with clients to shape digital together. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. With more than 9,000 team members in over 15 countries, we combine global expertise with local insight to deliver innovative solutions. We operate across the Americas, Europe, and India, working with over 3,000 clients in many of today's highest-growth industries.

Together, we shape what’s next—working shoulder to shoulder to deliver impactful solutions for our clients and society. Our culture is built by the people who work at CTG, the values we hold, and the actions we take. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. At CTG, you’ll find a workplace where you are encouraged to grow, supported in your ambitions, and empowered to shape your own career journey. For more information, visit www.ctg.com.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.