Epic BI Solutions Developer - Customer Support

Gundersen Lutheran Admin Svcs

Wisconsin

Hybrid

USD 63,000 - 77,000

Full time

6 days ago

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Benefits offered by this job

Medical, Dental, Life Insurance

HSA/FSA

401k match

PTO

Tuition Investment Program

Career Development Center

Wellness program

Identity theft protection

Job summary

Emplify Health is seeking an experienced Business Intelligence Developer for Customer Support - Epic Solutions to convert customer questions into reliable, scalable Epic-based solutions. The role requires Epic certification, Power BI, SQL, and Databricks expertise, with willingness to collaborate on data governance and customer training.

Onalaska, WI location; onsite, hybrid, or remote options allowed for Wisconsin residents.

Qualifications

Bachelor's degree in IT or related field required.
Epic certification highly desired.
Cogito certification is a plus.
Experience with Power BI development, SQL, and Databricks.
Familiarity with Epic tools including Healthy Planet and SlicerDicer.
Experience gathering requirements and documenting clearly.
Strong customer relationship and communication skills.

Responsibilities

Take ambiguous requests, ask the right questions, and turn them into clear requirements and effective solutions.
Participate in office hours, helping customers and building full solutions from their requests.
Perform validation, testing, and user acceptance testing.
Train users on the solutions you build.
Contribute to data governance with standards, definitions, and documentation.
Set clear expectations with customers about scope and timing.