Epic Beaker Applications Analyst

Children's Hospital Colorado; Aurora (CO); Hybrid; USD 91,000 - 136,000; Full time

Benefits offered by this job

Paid time off

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Parental leave

403b match

Wellness program

Education benefit

Job summary

Children’s Hospital Colorado is seeking an Epic Applications Analyst Professional to provide frontline and Tier 2 support for Epic systems, with duties spanning planning, design, implementation, maintenance, and optimization. You will translate clinical requirements into technical specifications and collaborate with IT and clinical staff to deliver reliable solutions.

The role requires Epic Beaker CP certification within four months of hire, and prior Epic Analyst or clinical lab experience is

Qualifications

• Minimum of two years of related experience required.
• Prior Epic Analyst experience strongly preferred.
• Clinical laboratory experience is strongly preferred.
• Epic Beaker CP certification in the primary application will be required within four months of hire.

Responsibilities

• Analyzes and diagnoses system problems, identifies root cause and resolves or escalates.
• Plans, designs, implements, maintains and optimizes applications.
• Translates business needs into system design and communicates requirements to developers.

Skills

Two years experience

Epic Analyst experience

Clinical laboratory experience

Education

Bachelor's degree in related field

High School or GED

Epic Beaker CP certification within 4 months

ASCP certification or equivalent

Tools

Epic Beaker CP

Job description

Job Overview

The Epic Applications Analyst Professional is responsible for standard level work supporting information technology application(s) through planning, designing, implementing, maintaining and providing ongoing optimization and support. Duties include providing front line support to end users through analyzing and diagnosing problems and determining a solution.

Additional Information

Hours per week: 40, eligible for benefits
Shift: Monday-Friday, 8:00am-5:00pm, work hours may vary based on the needs of the department. Position does require rotating call, which may include weekends and holidays.

This is a hybrid position.

Please note: This position has potential to be fully remote if applicant is located within CHCO hiring region.

Duties & Responsibilities

• Analyzes and diagnoses system problems, identifies root cause, and then solves the problem or escalates issues to other appropriate IT staff when outside area of responsibility or expertise.
• Plans, designs, implements, maintains and provides ongoing optimization and support for applications.
• Gathers, validates, and translates technological requirements into design and development specification while providing product management.
• Translates business need into system design
• Collaborates with system users and other IT professionals to evaluate, plan, design, develop, test, implement and maintain systems.
• Addresses technical issues that occur during installation and maintenance activities.
• Completes or coordinates the preparation, coding, testing, and debugging of complex programs.
• Analyzes, designs and builds workflows to meet the needs of users.
• Configures and integrates electronic and mechanical hardware with software products to meet the functional criteria of client specifications.
• Gathers and analyzes information to resolve incidents and troubleshoot problems. Documents the process and resolves the problem.
• Documents design, application and technical specifications as appropriate. Works with others to create support and training documents.
• Identifies and clarifies reporting needs and expectations with end users and works with report developers to clarify data and reporting needs.
• Partners with vendor to troubleshoot and resolve system problems, to improve product performance and usability. Provides vendor with recommendations for system improvements.
• Reviews documentation for upgrades and monthly system updates. Evaluates possible changes and impacts with other analysts and end users.
• Supports end users and provides primarily Tier 2 support for supported systems.
• Assumes on-call responsibilities as required.

Minimum Qualifications

If not already Beaker CP certified, team members will be sent to Epic for mandatory training and will be given two (2) attempts to pass the associated certification exam as a condition of continued employment.

• Degrees
  • High School or GED
  • Bachelors degree in a related field strongly preferred
• Experience
  • Minimum of two (2) years of related experience required
  • Prior Epic Analyst experience strongly preferred
  • Clinical laboratory experience is strongly preferred.
• Equivalency
  • An Associate or Bachelor’s degree in a related field may substitute for the required experience
• Licenses & Certifications
  • Epic Beaker CP certification in the primary application will be required within four (4) months of hire, dependent on job discipline and assigned functional role.
  • Current Medical Technologist (ASCP), or equivalent, certification preferred
  • Strong preference will be given to those applicants that have their Beaker Clinical Pathology Certification and build experience

Salary Information

Pay is dependent on applicant's relevant experience.
Annual Salary Range (Based on 40 hours worked per week): $90,900.59 to $136,350.88

Benefits Information

Here, you matter. As a Children’s Hospital Colorado team member, you will receive a competitive pay and benefits package designed to take care of your needs that includes base pay, incentives, paid time off, medical/dental/vision insurance, company provided life and disability insurance, paid parental leave, 403b employer match (retirement savings), a robust wellness program, and access to professional development tools, including an education benefit to help you advance your career.

As part of our Total Rewards package, Children's Colorado offers an annual employee bonus program that rewards eligible team members based on organizational performance. If organizational goals are met for the year, the bonus is paid out the following April.

Children’s Colorado delivers annual base pay increases to eligible team members based on their performance over the previous year.

EEO Statement

It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other status protected by law or regulation. Be aware that none of the questions are intended to imply illegal preferences or discrimination based on non-job-related information.

The position is expected to stay open until the posted close date.

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of attendance at or graduation from an educational institution. You will not be penalized for redacting or removing this information.