Epic Beaker Analyst

Memorial Health System; West Jefferson (NC); Hybrid; USD 4,341,000 - 6,727,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) match

Paid time off

Job summary

Memorial Health System in Springfield, IL is seeking an Epic Analyst I to support implementation, configuration, and basic support of Epic applications across Revenue Cycle, Inpatient, Ambulatory, and related modules. This role collaborates with clinical and operational teams to learn workflows and troubleshoot issues.

The position requires a bachelor’s degree in a health informatics or related field, Epic certification within 1 year, and 1–2 years IT or EHR experience.

Qualifications

• Bachelor’s degree in health informatics, Information Systems, Clinical Healthcare, or related field preferred.
• Epic certification in one or more Epic modules required within 1 year of hire.
• Experience in IT or EHR systems; project management or clinical experience considered.

Responsibilities

• Assist with configure, build, and maintain Epic applications to align with business needs.
• Assist with system testing, issue resolution, and application troubleshooting.
• Optimize workflows to improve efficiency and user experience.
• Provide end‑user support, training, and documentation.
• Assist with system demonstrations and training sessions for staff.
• Partner with clinical and operational teams to assess system needs and enhancements.
• Work closely with IT, project managers, and leadership to ensure successful system implementations.
• Monitor system performance, ensuring compliance with regulatory standards.
• Participate in system upgrades, testing, and change management processes.
• Ensure compliance with HIPAA and Meaningful Use requirements.
• Generate and analyze reports to provide insights into system usage and performance.
• Contribute to Epic‑related projects, ensuring timely delivery.
• Identify opportunities for workflow improvements and implement best practices.

Skills

Analytical skills

Problem solving

Teamwork

Education

Bachelor’s degree in health informatics / Information Systems or related field

Epic Certification within 1 year of hire

EPIC Beaker certification preferred

Tools

EPIC Beaker

Data Innovations Instrument Manager

Job description

Epic Analyst I

Focused on the Future of Care

We're looking for talented, passionate healthcare professionals to join the team at Memorial Health as we build the future of healthcare. If you're ready to be part of a transformative organization that puts people first, take a look at what we have to offer.

Position Type: Hybrid

Location: Springfield, IL (hybrid – 3 days per month onsite, Tuesdays to Thursday, remote elsewhere). Must reside in approved states: Illinois, Indiana, Kansas, Kentucky, Michigan, Missouri, Ohio, and Wisconsin.

Travel expenses are covered per our company guidelines for non‑local employees.

Job Description Summary: The Epic Analyst I is responsible for assisting in the implementation, configuration, and basic support of Epic applications across various modules, such as Revenue Cycle, Inpatient, Ambulatory, Procedural, and Ancillary. This role collaborates with clinical and operational teams to learn business workflows, troubleshoot basic issues, and support end‑user training.

Minimum Qualifications

• Educational Background: A bachelor’s degree in health informatics, Information Systems, Clinical Healthcare, or a related field is preferred.
• Epic Certification: Certification in one or more Epic modules (e.g., EpicCare Ambulatory, Willow, Orders, Epic Resolute, Epic Inpatient, Epic Ambulatory, OpTime, Radiant, Beaker, etc.) required within 1 year of hire.
• Experience: Minimum one year’s experience in Information Technology including project management, advanced support management or other similar experience, or two years clinical experience and/or relevant system experience in Electronic Health Record (EHR) systems required.

Preferred Experience & Certifications

• EPIC Beaker certification is highly preferred.
• Former lab experience in anatomic pathology (AP) is highly preferred.
• Experience with data innovations instrument manager is highly preferred.

Other Knowledge/Skills/Abilities

• Strong analytical and problem‑solving skills.
• Basic understanding of healthcare workflows and regulatory requirements.
• Ability to work effectively within a team.

Principle Duties & Responsibilities

1. Assist with configure, build, and maintain Epic applications to align with business needs.
2. Assist with system testing, issue resolution, and application troubleshooting.
3. Optimize workflows to improve efficiency and user experience.
4. Provide end‑user support, training, and documentation.
5. Assist with system demonstrations and training sessions for staff.
6. Partner with clinical and operational teams to assess system needs and enhancements.
7. Work closely with IT, project managers, and leadership to ensure successful system implementations.
8. Monitor system performance, ensuring compliance with organizational and regulatory standards.
9. Participate in system upgrades, testing, and change management processes.
10. Ensure compliance with healthcare regulations, including HIPAA and Meaningful Use requirements.
11. Generate and analyze reports to provide insights into system usage and performance.
12. Contribute to Epic‑related projects, ensuring timely delivery.
13. Identify opportunities for workflow improvements and implement best practices.

Pay Transparency

$31.51 - $48.83. Additional compensation in the form(s) of participation in our annual incentive program are dependent on role. Pay is based on factors such as work experience, education, certification(s), training, skills, and competencies related to the role.

Benefits

Memorial Health also offers a comprehensive benefits plan, which includes paid time off, 401(k) match, and health/ dental/ vision insurance options. All benefits can be found at https://jobs.memorial.health/about/benefits/.

To request a reasonable accommodation to complete this application or participate in the hiring process, please contact [e-mail]. Requests will be handled confidentially.