Epic ASAP - Clinical Applicication Analyst - Inter

Arkansas; Little Rock (AR); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health, Medical, Dental and Vision for

Retirement up to 10% match

Basic Life Insurance up to $50,000

Education discount for staff andDepend

Concierge prescription delivery on the

Job summary

The University of Arkansas for Medical Sciences (UAMS) seeks a Clinical Application Systems Analyst - Intermediate to support IT EMR Services with a primary focus on Epic ASAP and related clinical applications. This role handles application support, maintenance, troubleshooting, upgrades, and workflow optimization while ensuring system integrity and reliability.

You will collaborate with operational and IT teams to resolve complex issues and implement system enhancements.

Qualifications

• Epic ASAP certification required.
• Knowledge of drug formulary, dispensing and ordering methods & products in a Pharmacy system.
• Ability to lead meetings, resolve conflicts, and manage a project plan.
• Ability to probe for information about underlying organizational needs to influence system use.
• Strong communication and follow-up skills.

Responsibilities

• Configure, maintain, test, and optimize Epic ASAP and clinical apps to support operations and compliance.
• Collaborate with end users, stakeholders, vendors, and IT to define requirements and implement workflows.
• Troubleshoot complex application issues, perform root-cause analysis, and implement timely resolutions per SLAs.
• Monitor app performance, integrations, and security to ensure data integrity and regulatory standards.
• Lead or support applications implementations, upgrades, testing, and documentation.
• Mentor team members, maintain required certifications, and contribute to continuous improvement initiatives.
• May perform additional tasks to support departmental goals.

Skills

Epic ASAP

Pharmacy system knowledge

Project management

Communication skills

Issue resolution

Education

High School diploma + 7 years experience

Associate degree +5

Bachelor's degree +3

Postgraduate degree +1

Job description

at University of Arkansas - Fayetteville in Little RockLittle Rock, Arkansas, United States

Job Description

Closing Date:07/29/2026Type of Position:Job Type:Regular

Work Shift:

Sponsorship Available:No

Institution Name: University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

Benefits and Perks

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For general application assistance or if you have questions about a job posting, please contact Human Resources at [e-mail].

Department:IT | EMR Systems

Department's Website:Summary of Job Duties:We are seeking a Clinical Application Systems Analyst - Intermediate to support IT EMR Services with a primary focus on Epic ASAP and related clinical applications. This role is responsible for application support, system maintenance, troubleshooting, upgrades, and workflow optimization while ensuring system integrity and reliability. The ideal candidate will collaborate with operational and IT teams to resolve complex issues, implement system enhancements, and support continuous improvement initiatives that advance clinical and business operations.

Qualifications

• High School diploma/GED plus seven (7) years of experience supporting and maintaining computer systems, or
• Associate's degree in Computer Sciences, Nursing, or related healthcare field, plus five (5) years of experience supporting and maintaining computer systems or
• Bachelor's degree in Computer Sciences, Nursing, or related healthcare field, plus three (3) years of experience supporting and maintaining computer systems, or
• Post Graduate degree in Computer Sciences, Nursing, or related healthcare field, plus one (1) year of experience supporting and maintaining computer systems required.

Epic ASAP certification required.

Knowledge, Skills & Abilities

• Proficiency in Epic ASAP and related applications.
• Knowledge of drug formulary, dispensing and ordering methods & products, processes and procedures used in a pharmacy is required to develop, configure, test, document, and implement a Pharmacy system.
• The ability to lead meetings, resolve conflicts, maintain issue lists, and manage a project plan.
• The ability to probe for information about the underlying needs of the organization and user community, which directly influences how the system will be utilized.
• Strong communication and follow-up skills.

Key Responsibilities

• System Build and Configuration: Configure, maintain, test, and optimize Epic ASAP and related clinical applications to support operational needs, system integrity, and regulatory compliance.
• Workflow Analysis and Collaboration: Partner with end users, operational stakeholders, vendors, and IT teams to analyze business processes, define system requirements, and implement effective workflow solutions.
• Problem Solving: Troubleshoot complex application issues, perform root cause analysis, and implement timely resolutions in accordance with established service level agreements.
• Application Management: Monitor application performance, integrations, and security to ensure system reliability, data integrity, and compliance with organizational and regulatory standards.
• Project Management: Lead or support application implementations, upgrades, enhancements, testing activities, and documentation while ensuring project objectives and timelines are met.
• Professional Performance: Provide mentorship and technical guidance to team members, maintain required certifications, and contribute to continuous process improvement initiatives.
• May perform additional tasks as assigned to support departmental goals.

Salary Information

Commensurate with education and experience

Pre-employment Screening

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. Constant Physical Activity:Frequent Physical Activity:Occasional Physical Activity:Benefits Eligible:Yes

The University of Arkansas is an equal opportunity, affirmative action institution. The university welcomes applications without regard to age, race, gender (including pregnancy), national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, sexual orientation or gender identity.

Persons must have proof of legal authority to work in the United States on the first day of employment. All applicant information is subject to public disclosure under the Arkansas Freedom of Information Act.