Epic Application Training Specialist - Willow

Piedmont Healthcare Inc.; Atlanta (GA); On-site; USD 55,000 - 75,000; Full time

Job summary

Piedmont Healthcare, Inc. is seeking a Training Specialist to design and deliver training programs for our healthcare application users in an on-site setting. You will support users, create instructional materials, and assist with upgrades and system changes.

The role requires strong communication skills, a background in healthcare information systems training, and the ability to adapt materials for various audiences and schedules, including after-hours sessions.

Qualifications

• H.S. Diploma or GED required.
• Bachelor’s Degree preferred.
• Minimum 3 years of experience in healthcare information system training or related field required.

Responsibilities

• Prepare and deliver training programs for end users of healthcare applications.
• Provide ongoing end-user support, including on-site and remote assistance.
• Develop and adapt instructional materials for different audiences and learning obstacles.
• Prepare users for upgrades and significant system changes; participate in usability improvements.
• Contribute to continuous improvement of training products and services.

Education

High School Diploma or GED

Bachelor’s Degree

Job description

Overview

Responsible for preparing and delivering training program(s), ongoing end user support for their respective application(s) where needed, and executing plans for usability program. This may include on site support, and classes or support outside of normal business hours. Training methods may include classroom instruction, web-based learning, remote instruction, one on one coaching, and a variety of written materials. Trainers will create and adapt instructional materials for different audiences, provide feedback on necessary improvements to curriculum and any learning obstacles identified. User support may include both on-site support, and remote support when needed. Trainers will prepare and support users for upgrades, significant system changes, operational initiatives that require application support. All Trainers play a role in the continuous improvement of training related products and services.

Responsibilities

Responsible for preparing and delivering training program(s), ongoing end user support for their respective application(s) where needed, and executing plans for usability program. This may include on site support, and classes or support outside of normal business hours. Training methods may include classroom instruction, web-based learning, remote instruction, one on one coaching, and a variety of written materials. Trainers will create and adapt instructional materials for different audiences, provide feedback on necessary improvements to curriculum and any learning obstacles identified. User support may include both on-site support, and remote support when needed. Trainers will prepare and support users for upgrades, significant system changes, operational initiatives that require application support. All Trainers play a role in the continuous improvement of training related products and services.

Qualifications

Education

• H.S. Diploma or General Education Degree (GED) Required
• Bachelor’s Degree Preferred

Work Experience

• 3 years of experience in healthcare information system training or related field Required

Licenses and Certifications

• None Required

Business Unit : Company Name

Piedmont Healthcare Corporate