EPIC APPLICATION ANALYST III - Hospital Billing

Carilion Clinic; Virginia Beach (VA); Remote; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Benefits

Pension Plan

Continuing education

Well-being app access

Job summary

Carilion Clinic in the United States seeks an experienced Epic Application Analyst III to support hospital billing systems. You will analyze Epic workflows, manage projects, translate business needs into technical solutions, and maintain documentation across modules.

The role requires an Associate’s degree (or 2 years of relevant experience), plus at least 3 Epic/vendor certifications. Occasional after-hours on-call and travel may be required.

Qualifications

• Associate’s degree or 2 years of experience may be considered in lieu of degree.
• Must obtain and maintain a minimum of 3 vendor/industry certifications.
• Strong organizational, problem-solving, and analytical skills; able to work with little supervision.

Responsibilities

• Conducts intermediate to advanced analysis of Epic application design and system workflows.
• Independently manages assigned projects and ensures timely delivery.
• Translates business needs into system solutions with minimal supervision.
• Develops and maintains documentation for Epic and integrated third-party applications.
• Mentors analysts and contributes to team knowledge sharing.
• Participates in an on-call rotation, including evenings, weekends, and holidays.

Skills

Epic knowledge

Requirements gathering

Training & support

Education

Associate’s degree or 2 years experience

Epic vendor certifications (3)

Tools

Epic Applications

Job description

Full time

Shift:

Facility:

Remote - VA

R162522 EPIC APPLICATION ANALYST III - Hospital Billing (Open)

How You’ll Help Transform Healthcare:

However, candidates residing in the following states may be considered for a remote and/or hybrid schedule: The Application Analyst III, Epic performs Epic application system analysis and design to include requirements, specifications, configuration, documentation, testing, and implementation of systems. Provides application support, troubleshooting, training, and reporting. May also support integrated third-party applications. Serves as a liaison between TSG groups, clients, and vendors.

The Application Analyst III, Epic

• Conducts intermediate to advanced analysis of Epic application design and system workflows.
• Independently manages assigned projects and work efforts, ensuring timely delivery.
• Analyzes and translates business needs into system solutions with minimal supervision.
• Develops and maintains documentation and knowledge resources for supported Epic and non-Epic (integrated third-party) applications.
• Develops working knowledge of assigned Epic module(s), including related development and maintenance tools, and applies in-depth knowledge within specific module areas.
• Uses understanding of how assigned Epic modules integrate with other Epic systems across the organization.
• Assists with implementation of new Epic modules and system enhancements.
• Serves as a resource for Epic application and system support and provides guidance to team members.
• Assumes a mentoring role, supporting analysts and contributing to team knowledge sharing.
• Serves as a liaison across multiple Epic modules, teams, and stakeholders.
• Interacts with internal and external customers and stakeholders in a professional manner.
• Identifies opportunities for system improvements and supports optimization efforts.
• Adheres to application change management processes, including communication, documentation, and post-change support.
• Tracks work effort and communicates project and task status effectively.
• Participates in an on-call rotation, including evenings, weekends, and holiday.

Associate’s degree in computer science, information systems, healthcare, business or 2 years of experience may be considered in lieu of degree.

Licensure, Certification, and/or Registration:

Obtains and maintains a minimum of 3 vendor and/or industry certifications/proficiencies as determined by management following a primary Epic support application proficiency path. Must maintain a certification/proficiency in applicable Epic module(s).

Must be a self-initiated team player able to work under little supervision, with strong organizational, problem-solving, and analytical skills. Must be flexible and capable of prioritizing multiple tasks and meeting deadlines. Must demonstrate dependability, accountability, adherence to documentation and departmental processes, appropriate escalation, awareness of clinical and compliance impacts, adaptability, continuous learning, and respect for confidential information. Primary work schedule is Monday-Friday during standard business hours; role requires flexibility beyond standard hours, including participation in an after-hours on-call rotation and occasional travel.

Employee pay is based on a variety of factors, including qualifications, credentials, education, and prior work experience. The compensation range does not include benefits or pension plan.

For more information, contact the HR Service Center at .

Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at :00 a.m. Monday through Friday.

Benefits, Pay and Well-being at Carilion Clinic

Carilion understands the importance of prioritizing your well-being to help you develop and thrive. That's why we offer a well-rounded benefits package, and many perks and well-being resources to help you live a happy, healthy life - at work and when you're away.

• Comprehensive Medical, Dental, & Vision Benefits
• Employer Funded Pension Plan, vested after five years (Voluntary 403B)
• Access to our health and wellness app, Personify Health
• Continued education and training