Epic Application Analyst II – Grand Central/Prelude

Duke Careers; Durham (NC); On-site; USD 80,000 - 100,000; Full time

Job summary

Duke Health Technology Solutions seeks an Application Analyst Level 2 to support Grand Central/Prelude workflows in patient movement, registration, and related Epic modules. You will analyze requirements, implement improvements, and collaborate with clinical and IT teams to ensure system reliability.

The role emphasizes Epic proficiency, project coordination, and security, with opportunities for training and professional growth within Duke Health. On-site work in Durham, NC is expected.

Qualifications

• Bachelor's degree or equivalent experience required for Level 2.
• Epic Grand Central or Prelude certification required for Level 1; Level 2 requires additional Epic proficiency or certification.
• Two years in a related hospital revenue cycle position for Level 1; four years for Level 2; six years for Level 3.

Responsibilities

• Apply best practices to the information system life cycle and support.
• Analyze and design information systems and processes to meet customer requirements.
• Provide advanced technical support including hardware maintenance and system monitoring.

Skills

Customer service

Critical thinking

Data analysis

Effective communication

Database management

Problem solving

Hyperspace

Education

Bachelor's degree in a related clinical or technical field

Four years of equivalent technical experience

Tools

Epic Hyperspace

Job description

Duke Health Technology Solutions seeks an Application Analyst Level 2 to support Grand Central/Prelude workflows in patient movement, registration, and related Epic modules. You will analyze requirements, implement improvements, and collaborate with clinical and IT teams to ensure system reliability.

The role emphasizes Epic proficiency, project coordination, and security, with opportunities for training and professional growth within Duke Health. On-site work in Durham, NC is expected.