Epic Application Analyst - Hospital Billing/Claims

Advocate Health Care; Charlotte (NC); Remote; USD 53.000 - 79.000; Vollzeit

Benefits dieser Stelle

Health benefits

Paid time off

Educational assistance

401(k) matching

Zusammenfassung

Advocate Health Care in Charlotte, NC seeks an IT professional to optimize Epic applications within the Revenue Cycle. The role emphasizes business process mapping, requirements analysis, testing, and end-user support.

The ideal candidate will have a Bachelor's in Computer Science and at least 3 years in IT or clinical settings, with strong communication and documentation skills. Remote work capabilities are available for qualified locations.

Qualifikationen

• Bachelor's degree in Computer Science or related field is required.
• 3 years in IT or clinical environment with mapping, analysis and testing.
• Experience with Epic and other healthcare applications preferred.

Aufgaben

• Identify, map, analyze and improve Epic application processes.
• Conduct workflow analysis and map critical business processes.
• Prepare business requirements documentation and models.
• Translate user requirements into system specifications and reviews.
• Develop test plans and validate performance of functions.
• Provide training materials and end-user training as needed.
• Monitor system functionality and implement changes.

Kenntnisse

Epic experience

Healthcare apps

Project management

Customer service

Communication

Change management

Documentation

Analytical skills

Ausbildung

Bachelor's degree in CS

Tools

Epic

Jobbeschreibung

Department: 12278 Enterprise Corporate - Revenue Cycle Applications
Status: Full time
Benefits Eligible: Yes
Hours Per Week: 40
Schedule Details/Additional Information: Hospital Billing and Claims certification/accreditation preferred. Claims experience preferred.

Pay Range: $38.20 - $57.30

Major Responsibilities

• Identify, map, measure, analyze and improve routine to moderately complex clinical and business processes, problems and information requirements for assigned Epic application(s).
• Perform current and future workflow analysis and map out critical business processes using business process reengineering techniques, industry standards and best practices.
• Prepare documentation for business requirements by using case diagrams, data flow diagrams, data models, and object models to present, discuss and analyze various dimensions.
• Evaluate whether a proposed solution meets the business and clinical needs.
• Translate user requirements into functional and technical design specifications and reviews with the user to ensure accuracy.
• Prioritize requirements based on business needs and discuss the technological impact of business requirements.
• Perform applicable system(s) configuration that meets business requirements.
• Develop test plans, test cases, and test scripts to validate performance of all functions.
• Conduct effective unit, integration, system and end-user acceptance testing through execution of the tests, tracking problem reports and documenting all final outcomes.
• Provide client and support training through development of training materials, training trainers and end-user(s) as appropriate to the project.
• Monitor system functionality and clinical and business processes instituting changes as needed.
• Effectively explains the functioning of the assigned application(s) and related systems to the users.
• Assists users with using the full functionality of the application(s) and process flow.
• Develop and maintain product documentation including current workflows, requirements, functional specifications, installation instructions, product test procedures, user manuals, procedures and troubleshooting guidelines.
• Completes all appropriate change and quality control documentation using department standards.
• Communicate project status and upgrades to clinic users, including any potential delays/downtime related to application(s). Manages multiple requests from multiple users and balances priorities.
• Schedules and manages application version upgrades for assigned applications.
• Resource for assigned application(s). Assist with support and troubleshooting as needed. Respond to user calls as necessary.

Licensure, Registration, and/or Certification Required

Obtain within 6 months and maintain annual educational requirements for EPIC certification(s) as required by department

Education Required

Bachelor's Degree (or equivalent knowledge) in Computer Science or related field

Experience Required

Typically requires 3 years in an IT or clinical environment with business process mapping, analysis, defining business and user requirements, acceptance testing and documentation experiences.

#Remote #LIRemote Preferred remote locations in IL, WI, NC, GA Fully Remote Role from these states: AL, AK, AR, AZ, DE, FL, GA, IA, ID, IL, IN, LA, KS, KY, ME, MI, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, WI, WV, WY. No relocation, No Sponsorship or transfer of visa for this position.

Knowledge, Skills & Abilities Required

• Experience in using applications, operating systems and databases to include the basic hardware, platform, connectivity, and interface design
• Experience in Epic and other Healthcare applications
• Project management experience with ability to use project management software
• Ability to work with a minimal amount of supervision, to balance multiple tasks, be detail oriented, set priorities and accomplish assignments in a timely manner utilizing excellent customer service skills
• Organizational and analytical skills. Strong problem and issue resolution skills
• Strong written and oral communication skills. Ability to work closely with health care application users, vendors, and technical professionals
• Demonstrated ability to translate user requirements into system specifications. Understanding of change management practices and procedures
• Demonstrated understanding of technical components and how they relate to applications

Physical Requirements and Working Conditions

Must have the ability to perform work related travel and therefore may be exposed to road and weather hazards. Exposed to a normal office environment. Must operate all equipment necessary to perform the duties of the job. Must be able to lift up to 40 lbs. occasionally. Sits the majority of the workday; also lifts, reaches, and bends throughout

Our Commitment to You

• Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance
• Benefits and more
• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits. This is Transformation One shared purpose brought us together. Now, as one of the 10 largest not-for-profit, integrated health systems in the United States, our combined strength and stability drives us forward. Starting with You Caring for nearly 3 million people has inspired a transformation. One in which the patient’s experience guides our vision and empowers us to offer new possibilities in our communities.

Reshaping Access

What is access? It’s offering more sites of care than any other health system in the Midwest. But there’s a new frontier. Access is exploring the latest technologies to deliver care to patients exactly where they are and exactly when they need it

Inspiring Professionals

With our dynamically inclusive workforce and strong connections to the places where we live and work, we’ll touch more lives and contribute to stronger and more vibrant communities.

Transforming Care

We’re redefining the standard for care with world‑class doctors and caregivers, innovative solutions, outstanding outcomes, and leading‑edge research and clinical trials. Combined, Advocate and Aurora are recognized for clinical excellence in: Cardiovascular Care Neurosciences Gynecology Oncology Pediatrics Primary Care Neurology Geriatrics Trauma Care