Epic Analyst II

SolutionHealth; United States; Remote; USD 60,000 - 100,000; Full time

Job summary

An innovative health system is seeking an Epic Application Analyst to enhance patient care through advanced technology. This role involves implementing and maintaining the Epic system, collaborating with stakeholders, and ensuring compliance with software standards. Ideal candidates will possess strong analytical skills and a Bachelor's degree, with the opportunity to grow in a dynamic environment. Join a forward-thinking organization that values innovation and offers comprehensive benefits, including health coverage and tuition reimbursement. This position allows for remote work, contributing to a flexible work-life balance.

Benefits

Health Coverage

Dental Coverage

Vision Coverage

Disability Insurance

Life Insurance

Tuition Reimbursement

403(b) Retirement Savings Plan

Qualifications

• 4-year Bachelor's Degree or relevant experience in lieu of degree.
• Experience in implementing/testing vendor software or healthcare operations preferred.

Responsibilities

• Implement, develop, and maintain the Epic system and associated third-party systems.
• Manage projects effectively, ensuring adherence to service excellence standards.

Skills

System Analysis

Project Management

Problem-Solving

Critical Thinking

Communication Skills

Education

Bachelor's Degree in relevant field

Tools

Epic Systems

Job description

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Direct message the job poster from SolutionHealth

SolutionHealth is an integrated health system uniquely focused on providing access to high-value, primary, and specialty care that meets the growing needs of the communities we serve. Our IT department is diverse, strategic, and innovative, focusing on patients, community, clinicians, outcomes, safety, and quality. It's an exciting time at SolutionHealth as we continue to advance our technology platforms.

About the Job:

• We are seeking an Epic Application Analyst for the following applications: Cadence/Prelude

Our job families include Epic Application Analyst positions in levels 1-4. The final position will be determined by a variety of factors, including demonstrated experience, Epic training status, portfolio, and cultural fit.

• The Epic Applications Analyst role involves implementing, developing, and maintaining the Epic system and associated third-party systems. Analysts work at various levels, from entry-level (I) to expert (IV), with increasing responsibilities and independence. They provide on-call support, interact with clients, and ensure compliance with software lifecycle standards. As they progress, they gain deeper knowledge of the Epic platform, mentor junior analysts, and lead projects to improve patient safety and quality initiatives. The role requires strong critical thinking, problem-solving skills, and the ability to build partnerships with customers and colleagues at all levels.
• General schedule Monday-Friday, Eastern time business hours with some flexibility. This position participates in an on-call rotation to support application needs. Occasional requirements to cover special events/staff requirements during hours outside those generally worked may be necessary. This position requires a suitable virtual home office environment and remote work capability. The role routinely uses standard office equipment such as computers and mobile devices. Travel may be occasionally required for Go-Live installations or training, which could involve air, vehicle, or train travel.

What You’ll Do:

• System Build and Configuration: Research and configure systems to improve processes, add efficiencies, and promote patient safety.
• Heuristic Design: Promote effective use of healthcare systems, leveraging clinical/business knowledge and licensure to inform workflows, system design, and support end users. Demonstrate understanding of heuristics in software design.
• Adapt and Innovate: Embrace change, seek process improvements, and demonstrate innovative thinking.
• Ensure Accountability: Take responsibility, correct mistakes, and adhere to service excellence standards following IS Standards of Behaviors and governance.
• Collaborate and Communicate: Build partnerships with stakeholders, end users, and colleagues, ensuring effective communication and support.
• Information Technology: Apply knowledge of systems development life cycle to develop, test, deploy, and maintain systems.
• Project Management: Manage projects effectively, understanding SDLC and following project management principles.
• Documentation and Testing: Maintain documentation, develop test scripts, and ensure builds meet standards and user approval.

Who You Are:

• 4-year Bachelor's Degree or relevant education & experience in lieu of degree.
• Analytical aptitude, experience in implementing/testing vendor software, or healthcare operational experience preferred or required based on level.
• Epic certification and training status vary by level; current Epic experience (end user or analyst) required. For higher levels, current Epic certifications in primary and additional applications are required, with successful completion within expected timeframes.
• Strong experience in system analysis, project management, and business process reengineering in healthcare preferred. Active vendor training status required.
• Ability to work under pressure with competing priorities and rapidly changing situations.
• Proficiency in computer use and effective communication skills, including virtual meetings.

Why You’ll Love Us:

• Health, dental, prescription, and vision coverage for full-time & part-time employees.
• Disability and life insurance coverage.
• Competitive pay.
• Tuition Reimbursement.
• 403(b) Retirement Savings Plan.

And more!