Epic Analyst I

BMA Group Global; San Juan (PR); On-site; USD 65,000 - 90,000; Full time

Job summary

BMA Group Global is seeking a motivated and detail-oriented Epic Analyst I to join its expanding healthcare technology team. The role focuses on configuring, maintaining, and enhancing Epic applications to support efficient clinical workflows and high-quality patient care.

The ideal candidate has a bachelor’s degree in IT or a related field, at least 1 year in healthcare, and current Epic certification. You’ll collaborate with clinical and IT staff, analyze user needs, troubleshoot issues, and

Qualifications

• Bachelor's degree in Information Technology, Healthcare Administration, Computer Science, or a related field, or equivalent professional experience.
• Minimum of 1 year of experience in a healthcare environment.
• Current Epic certification required (e.g., Epic Ambulatory or another relevant Epic application).
• Understanding of clinical workflows, healthcare information systems, and application support.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent communication, organizational, and interpersonal skills.
• Ability to collaborate effectively with cross-functional teams.
• Proficiency in Microsoft Office applications, including Excel, Word, Outlook, and PowerPoint.

Responsibilities

• Configure, maintain, and optimize Epic applications and clinical workflows to support healthcare operations.
• Collaborate with clinical teams, healthcare professionals, and stakeholders to identify system requirements and improvement opportunities.
• Analyze end-user needs and translate business and clinical requirements into effective system solutions.
• Troubleshoot application issues and provide ongoing technical and functional support.
• Assist with Epic system implementations, upgrades, testing, and go-live activities.
• Develop and maintain system documentation, workflow procedures, and training materials.
• Support end-user training and promote effective adoption of Epic functionality.
• Identify opportunities to improve system efficiency, data accuracy, and overall operational performance.

Job description

About the Opportunity

BMA Group Global is seeking a motivated and detail-oriented Epic Analyst I to join a growing healthcare technology team. This opportunity is ideal for a professional with experience in healthcare systems, Epic applications, and clinical workflow optimization.

The ideal candidate will collaborate with clinical and technical teams to configure, maintain, and enhance Epic applications, ensuring efficient workflows and supporting high-quality patient care.

Key Responsibilities

• Configure, maintain, and optimize Epic applications and clinical workflows to support healthcare operations.


• Collaborate with clinical teams, healthcare professionals, and stakeholders to identify system requirements and improvement opportunities.


• Analyze end-user needs and translate business and clinical requirements into effective system solutions.


• Troubleshoot application issues and provide ongoing technical and functional support.


• Assist with Epic system implementations, upgrades, testing, and go-live activities.


• Develop and maintain system documentation, workflow procedures, and training materials.


• Support end-user training and promote effective adoption of Epic functionality.


• Identify opportunities to improve system efficiency, data accuracy, and overall operational performance.

Qualifications

• Bachelor's degree in Information Technology, Healthcare Administration, Computer Science, or a related field, or equivalent professional experience.


• Minimum of 1 year of experience in a healthcare environment.


• Current Epic certification required (e.g., Epic Ambulatory or another relevant Epic application).


• Understanding of clinical workflows, healthcare information systems, and application support.


• Strong analytical, troubleshooting, and problem-solving skills.


• Excellent communication, organizational, and interpersonal skills.


• Ability to collaborate effectively with cross-functional teams.


• Proficiency in Microsoft Office applications, including Excel, Word, Outlook, and PowerPoint

What We Offer

• Competitive compensation package.


• Opportunity to work with healthcare technology and clinical information systems.


• Professional growth and development within Healthcare IT.


• Collaborative and dynamic work environment.