EPIC AMBULATORY LAB SOLUTIONS ANALYST- MAINTENANCE

OCHIN; Oregon; Hybrid; USD 110,000 - 140,000; Full time

Job summary

OCHIN, Inc. is a nonprofit health IT leader with a nationwide remote workforce. We seek an Epic Ambulatory Lab Solutions Analyst to implement complex Epic configurations for ambulatory workflows, especially in lab and LIS interfaces.

The role partners with member clinics, leads sessions, trains users, and ensures secure, efficient workflows to optimize financial outcomes. Occasional on-site support may be required for Go-Lives and system updates.

Qualifications

• Minimum 5 years in similar role in Healthcare IT.
• EpicCare Ambulatory certification required.
• 2+ certifications including Order Transmittal or Beaker CP.
• Bachelor's degree or equivalent experience.
• 5 years Epic Applications Analyst experience with 3 years in ambulatory build; lab and imaging interface build preferred.

Responsibilities

• Perform complex Epic configurations and builds across ambulatory modules.
• Consult with members and internal teams to deliver secure, efficient workflows.
• Lead sessions with members to resolve complex integration work orders.
• Provide hands-on training and SME guidance across teams.
• Document build specs, processes, and clinic workflows for QA.
• Lead trainings and workgroups for members and assist Go-Lives.
• Travel up to 25% to support new member installations.

Skills

EpicCare Ambulatory

Lab/LIS experience

Healthcare IT

Excel proficiency

Communication skills

Education

Bachelor's in Healthcare Informatics or CS

Tools

Beaker CP

Order Transmittal

Laboratory LIS systems

Job description

All Jobs > EPIC AMBULATORY LAB SOLUTIONS ANALYST- MAINTENANCE

EPIC AMBULATORY LAB SOLUTIONS ANALYST- MAINTENANCE
Fully Remote Fully Remote Maintenance, Ancillary and Integrated Lab

Full-time

Description

MAKE A DIFFERENCE AT OCHIN

OCHIN is a nonprofit leader in health care innovation and a trusted partner to a growing national provider network, delivering the clinical insights and tailored technologies needed to expand patient access, strengthen care teams, and improve the health of rural and medically underserved communities.

At OCHIN, we value the unique perspectives and experiences of every individual and work hard to maintain a culture rooted in our values.

Founded in Oregon in 2000, OCHIN employs a growing virtual workforce of more than 1,200 skilled professionals, working remotely across 49 states. We offer a generous compensation package and are committed to supporting our employees’ entire well-being by fostering a healthy work-life balance and opportunity for professional advancement. We are curious, collaborative learners who strive to live our values every day. OCHIN is excited to support our continued national expansion and the increasing demand for our innovative tools and services by welcoming new talent to our growing team.

Position Overview:

The Epic Ambulatory Lab Solutions Analyst supports the mission of OCHIN though complex configurations to support the Epic applications within the Epic electronic health record (EHR) software for our member clinics. This role consults with members and internal staff to provide solutions that offer accurate, secure, and efficient workflows, with a focus on quality financial outcomes for our member organizations.

Essential Functions:

• Perform complex build and configuration in Epic and related products.
• Operate in OCHINs Member Care Team framework as a key contributor to the overall goals of the team support model.
• Lead working sessions with OCHIN members to resolve advanced and complex integration work orders.
• Discuss and provide workflow solutions and ensure understanding of the system through hands on training.
• Serve as a subject matter expert (SME) on applications across the organization.
• Lead and mentor other analysts on complex interdepartmental project work.
• Document build specifications, team processes and complex clinic workflows.
• QA complex builds, Quarterly Update (SU) modifications, and other work orders.
• Collaborate with members from other OCHIN teams to address integration issues.
• Provide elbow support to clinic staff during Go-Lives and Dress Rehearsals as needed.
• Lead trainings and workgroups for members.
• Develop and share workflow best practices.
• Travel to support new members on-site with software installations as needed.
• Assist Project Managers in identifying system capabilities.
• Build, design, test, and document functionality of new system features.
• Provide process improvements within your application or team.
• Other duties as assigned.

Requirements

• Minimum of 5 years of experience in similar or relevant role.
• Work history in Healthcare IT is required.
• Epic certification required in EpicCare Ambulatory
• Minimum of 2 applicable certifications/proficiencies with preference given to EpicCare Ambulatory, Order Transmittal, Beaker CP
• Bachelors Degree (Healthcare Informatics or Computer Science preferred) or a combination of college education and 5-7 years of relevant experience.
• The ideal candidate will have at least 5 years of experience as an Epic Applications Analyst, with a minimum of 3 years of experience in Epic ambulatory build, with preference for lab and imaging interface build.
• Desired Epic Certification or Proficiency in Order Transmittal, and certification or Proficiency in Beaker is a plus.
• Experience in Laboratory (LIS) is preferred.
• Intermediate proficiency in Microsoft Excel.
• Strong communication skills able to communicate with both application and technical team members, as well as end users.
• Consistently acts with integrity and accountability.
• Process and detail-oriented, with a strong focus on data-driven decision making.
• Proactive, self-motivated, and solution oriented.
• Strong organizational and project management skills.

Work Location and Travel Requirements

OCHIN is 100% remote organization. Work from home requirements are:

• Ability to work independently and efficiently from a home office environment
• Less than 25% of travel for this role
• High Speed Internet Service
• It is a requirement that employees work in a distraction free workplace
• Travel may be required to support our member organizations on-site based on business requirements for OCHIN
• In alignment with OCHINs mission and commitment to protecting our workforce and the communities we serve, OCHIN strongly encourages all workforce members, especially those whose role involves travel and in-person engagement, to remain up to date on immunizations, including but not limited to COVID-19 and influenza vaccinations.

We offer a comprehensive range of benefits. See our website for details: https://ochin.org/employment-openings

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Base Pay Overview

OCHIN uses broadened pay ranges to support equitable and market-aligned compensation practices. The final offer will be based on a variety of factors, including relevant skills, certifications, education, experience, training, responsibilities, internal equity, and market data.