EPIC BEAKER SOLUTIONS ANALYST- INSTALL

OCHIN, Inc.; United States; Remote; USD 95,000 - 135,000; Full time

Job summary

OCHIN, Inc. is seeking an experienced Epic Beaker Solutions Analyst to join the Implementation/Install Team. This fully remote role supports configuring and supporting Epic Beaker within the EHR environment for acute care member clinics, prioritizing secure, efficient workflows and quality outcomes.

You will document features, test, troubleshoot complex issues, and collaborate across departments to drive successful project implementations and knowledge sharing.

Qualifications

• Epic Beaker certification required or proficiency.
• Strong communication with both clinical and technical staff.
• Data-driven decision making and attention to detail.
• Self-motivated, proactive and solution oriented.
• Completion of a competency assessment prior to team interview.

Responsibilities

• Configure and support Epic Beaker solutions within the Install team.
• Consult with members and staff to enable accurate, secure workflows.
• Document features, test, and maintain functionality per requirements.
• Troubleshoot complex issues to ensure system performance and end-user satisfaction.
• Collaborate across departments for project implementations and on-site Go Live support.
• Develop technical documentation to support process improvements.

Skills

Epic Beaker

Communication

Data-driven

Problem solving

Job description

All Jobs > EPIC BEAKER SOLUTIONS ANALYST- INSTALL

Fully Remote Fully Remote EHR Install

Full-time

Description

MAKE A DIFFERENCE AT OCHIN

OCHIN is a nonprofit leader in health care innovation and a trusted partner to a growing national provider network, providing the clinical insights and tailored technologies needed to expand patient access, grow and connect care teams, and improve the health of rural and underserved communities.

We are hiring a number of new positions to meet increasing demand. When you choose to join OCHIN, you have the opportunity to continuously grow your skills and do meaningful work to help fulfill our vision of good health and well-being for everyone.

At OCHIN, we value the unique perspectives and experiences of every individual and work hard to maintain a culture rooted in our values.

Founded in Oregon in 2000, OCHIN employs a growing virtual workforce of more than 1,200 skilled professionals, working remotely across 49 states. We offer a generous compensation package and are committed to supporting our employees’ entire well-being by fostering a healthy work-life balance and opportunity for professional advancement. We are curious, collaborative learners who strive to live our values every day. OCHIN is excited to support our continued national expansion and the increasing demand for our innovative tools and services by welcoming new talent to our growing team.

Position Overview

We are seeking an experienced Epic Beaker Solutions Analyst to join our Implementation/ Install Team, this role will support the mission of OCHIN by configuring and supporting clinical applications within the Epic electronic health record (EHR) software for our Acute Care member clinics. This role consults with members and internal staff to provide solutions that offer accurate, secure, and efficient workflows, with a focus on quality financial outcomes for our member organizations.

• Develop, document, and deploy solution functionality by building, testing, and maintaining features according to specifications and requirements, while ensuring clear documentation for usability and future reference.
• Troubleshoot, diagnose and resolve complex technical issues using critical thinking and advanced technical skills to ensure optimal system performance and end-user satisfaction.
• Collaborate across departments to support project implementations and address member maintenance issues.
• Drive documentation and knowledge sharing by creating and optimizing technical documentation to support process improvement and alignment across cross-functional teams.
• Skill development and competency growth in technical design, analysis, and system enhancements.
• Other duties as assigned.

Requirements

• Must have certification/proficiency in one of the following: Epic Beaker certification
• Strong communication skills – able to communicate with both application and technical team members, as well as end users.
• Consistently acts with integrity and accountability.
• Process and detail-oriented, with a strong focus on data-driven decision making.
• Proactive, self-motivated, and solution oriented.
• Prior to moving forward to the team interview, all candidates are required to complete a 50–60-minute competency assessment. The assessment gives us insights into how your strengths, preferences, and work style align with the OCHIN's nine core competencies. It’s not about passing or failing—it’s about understanding fit and setting you up for success.

Work from home requirements are:

• Ability to work independently and efficiently from a home office environment
• High Speed Internet Service
• It is a requirement that employees work in a distraction free workplace
• Travel required 10% nationally for on-site Go Live support based on business requirements for OCHIN.

We offer a comprehensive range of benefits. See our website for details: https://ochin.org/employment-openings

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Base Pay Overview

OCHIN uses broadened pay ranges to support equitable and market-aligned compensation practices. The final offer will be based on a variety of factors, including relevant skills, certifications, education, experience, training, responsibilities, internal equity, and market data.

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Work Location and Travel Requirements

OCHIN is a 100% remote organization with no physical corporate office location. Employees work remotely from home and many of our positions also support our member organizations on-site for new software installations. Nationwide travel is determined based on OCHIN business needs. Please inquire during the interview process about travel requirements for this position.