Environmental Simulation Lab & Reliability Department Manager / SME

Eurofins Consumer Product Testing; Santa Clara (CA); On-site; USD 145,000 - 160,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life Insurance

401(k) with company match

Paid vacation and holidays

Job summary

Eurofins USA Consumer Product Testing is seeking an on-site Operations Leader to manage daily ESL Environmental/Reliability laboratory activities in Santa Clara, ensuring on-time delivery and quality across customer projects. The role partners with engineering, sales, and leadership to drive efficiency, expand testing offerings, and maintain accreditation.

Travel between Santa Clara and Union City is required.

Qualifications

• Bachelor's degree in a related field or 10+ years of relevant industry experience.
• Extensive experience in environmental testing and ESL environments.
• Ability to design, troubleshoot, and maintain electro-mechanical systems.
• Experience leading cross-functional teams and managing budgets.

Responsibilities

• Oversee daily operations of ESL Environmental/Reliability labs and ensure on-time delivery.
• Coordinate staffing, scheduling, and equipment utilization with cross-functional teams.
• Drive revenue growth by expanding service offerings and improving throughput.
• Develop onsite ESL/Reliability teams and ensure technical knowledge across functional areas.
• Maintain compliance with accreditation requirements and support audits.
• Work with vendors and leadership to maintain operational readiness and expansion plans.

Skills

Leadership

Budgets & forecasting

Project management

Team development

Laboratory operations

Quality assurance

Electro-mechanical systems

Education

B.S. in Mechanical or Electrical Engineering

Job description

Job Description

The position is responsible for the daily operational management of the ESL/Reliability laboratories. This role serves as the primary onsite operational leader, ensuring successful execution of customer projects, maintaining laboratory productivity, supporting engineering teams, and driving operational excellence across ESL and Reliability testing services.

Reporting Structure

This position reports to the West Coast Director of Operations / General Manager of Santa Clara.

Key Responsibilities

• Manage the day-to-day operations of the ESL Environmental/Reliability lab teams, ensuring efficient execution of customer projects, staff alignment, chamber utilization, and on-time delivery while maintaining high levels of quality and customer satisfaction.
• Understand customer timelines and operational priorities while working closely with the ESL team to effectively manage scheduling, staffing, and laboratory resources; implement policies and procedures to improve operational efficiency, testing quality, and overall customer experience.
• Drive operational growth and revenue generation by maximizing laboratory utilization, supporting new service offerings, improving throughput, and collaborating cross‑functionally with customers, sales, and technical leadership to expand business opportunities.
• Support the development of the onsite ESL/Realibility teams by improving technical knowledge and understanding of Vibration, Thermal Dynamics, Electro-Mechanical systems; foster team redundancy and confidence to ensure successful execution across all operational areas.
• Oversee testing operations supporting vibration, thermal, and customer value proposition test cells.
• Work with the Operations Director, test equipment vendors, and chamber suppliers to obtain quotes, coordinate purchases, and maintain operational readiness for certification, calibration, chamber verification, and future laboratory expansion activities.
• Maintain compliance with A2LA and CB accreditation requirements while supporting audits, quality initiatives, and continuous process improvements.

Qualifications

Required Educational Qualifications

• Bachelor’s of Science degree in Mechanical Engineering, Electrical Engineering, or a related field, or at least 10+ years of related industry experience.

Required Qualifications

• Minimum 5–15+ years of environmental testing, design/automation, or general ESL experience.
• Ability to design, troubleshoot, and maintain an electro‑mechanical system.
• Subject matter expert in Environmental/Dynamics/Electronics.
• Experience developing detailed plans for new designs and products.
• Capability to determine equipment, staff, and training needs.
• Proficiency in proposing project and program budgets.
• Experience hiring and supervising staff.
• Leadership of research and development projects that produce new designs, products, and processes.
• Must be able to stand or sit for long periods of time.
• Must be able to lift up to 30 pounds.
• Must be able to climb ladders and use scissor lifts to mount devices such as antennas.
• Must be able to safely use power tools and perform light machining.
• Must have authorization to work in the United States indefinitely without restriction or sponsorship.
• Preferred experience working with diverse teams (engineering, operations, marketing).
• Must be willing to travel between Santa Clara and Union City.
• Must possess a valid driver’s license.

Additional Information

Position is full‑time, working Monday – Friday 8:00 a.m. – 5:00 p.m., with overtime as needed. This position requires candidates to reside within commuting distance to Santa Clara, CA.

• Compensation: $145,000 – $160,000 (dependent on experience).
• Excellent full‑time benefits including comprehensive medical coverage, dental, and vision options.
• Life and disability insurance.
• 401(k) with company match.
• Paid vacation and holidays.

Eurofins USA Consumer Product Testing is a Disabled and Veteran Equal Employment Opportunity employer.