Environmental Services Team Lead

Cleveland Clinic; Arkansas; On-site; USD 42,000 - 66,000; Full time

Job summary

Join Cleveland Clinic’s Main Campus as an Environmental Services Team Lead, overseeing a dedicated team to maintain a clean, safe environment. You will coordinate daily tasks, orient and train caregivers, and ensure adherence to hospital policies and safety standards.

This role requires at least one year in environmental services and strong customer service abilities, with a focus on teamwork and operational excellence.

Qualifications

• High School Diploma or GED is required.
• At least one year of experience in environmental services or housekeeping with strong customer service.
• Ability to collaborate with others and provide direction on department policies and procedures.

Responsibilities

• Orient and train caregivers.
• Assist with scheduling to ensure resource availability.
• Inform supervisor of performance concerns and policy violations.
• Follow policies and procedures on patient isolation and Environmental Services standards.
• Ensure compliance with hospital-wide and departmental safety requirements.
• Collaborate with Environmental Services Team Leads to maintain a sanitary, safe environment.
• Clean patient rooms, exam rooms, offices, waiting areas, restrooms and discharge areas.
• Stock supplies in patient rooms and restrooms.
• Perform daily cleaning tasks and waste removal.
• Perform other duties as assigned.

Skills

Team leadership

Customer service

Collaboration

Policy adherence

Education

High School Diploma or GED

Tools

Cleaning equipment

Job description

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title

Environmental Services Team Lead

Location

Cleveland

Facility

Cleveland Clinic Main Campus

Department

Environmental Services-Main Campus Hospital

Job Code

I10001

Shift

Days

Schedule

7:00am-3:30pm

Job Summary

Job Details

Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

Cleveland Clinic’s Environmental Services (EVS) Department is consistently ranked among the highest-performing EVS teams in healthcare. As Team Lead, you will work to create the comfortable and safe environment our patients have come to expect by ensuring all assigned facility areas are clean, fully stocked and organized. Lead a team of Environmental Service Area or Floor Technicians with daily assignments directed by the supervising management team. Provides orientation and training to the caregivers in assigned areas. Collaborates with other Environmental Services Team Leads, and supervisory team as needed to coordinate and create a sanitary, safe environment to enhance the appearance of the facility. Performs job functions across all settings. Serves as resource that is knowledgeable of all job functions and responsibilities. Your efforts help enhance the Cleveland Clinic experience and assist other caregivers in providing attentive patient care.

A caregiver in this position works 7:00am to 3:30pm with rotating full weekends and holidays.

A caregiver who excels in this role will:

• Orient and train caregivers.
• Assistwith scheduling to ensure resource availability and reassign schedules as needed.
• Inform supervisor of performance concerns and policy violations.
• Follow and assistwith adherence to policies and procedures on patient isolation and Environmental Services standards.
• Ensure compliance with hospital-wide and departmental safety requirements.
• Collaborate with Environmental Services Team Leads and management tomaintaina sanitary, safe environment.
• Clean various areas including patient rooms, exam rooms, offices, waiting areas, public restrooms, discharge rooms, and surgical/non-surgical rooms.
• Stock paper items and other supplies in patient rooms, exam rooms, and restrooms.
• Perform daily cleaning tasks such as dust mopping, vacuuming, gum removal, and buffing hard floor surfaces.
• Complete waste stream removal, including general waste, recycling, and infectious waste.
• Perform other duties as assigned.

Minimum qualifications for the ideal future caregiver include:

• High School Diploma or GED
• Minimum one year of experience in an environmental services or housekeeping role with strong customer service skills
• Demonstrated ability to collaborate with others through teamwork
• Ability to provide direction on departmental policies and procedures, various cleaning and patient hospitality techniques, proper use and storage of cleaning agents, chemicals, and cleaning equipment

Physical Requirements:

• Requires full body motion, including ability to perform work while lifting, bending, stooping, crouching, squatting, and reaching.
• Requires continuous walking and standing on hard surfaces.
• Requires regular handling and use of disinfectants and other cleaning agents and chemicals.
• Light Work - Exerting 11 to 20 pounds of force occasionally, and/or greater than negligible up to 10 pounds of force constantly to move objects.

Personal Protective Equipment:

• Follow standard precautions using personal protective equipment as required.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster.

Cleveland Clinic is pleased to be an equal employment opportunity employer.