ENVIRONMENTAL SERVICES SUPERVISOR -

UNM Hospital; Albuquerque (NM); On-site; USD 45,000 - 65,000; Full time

Job summary

UNM Hospitals seeks a supervisor for Environmental Services to oversee daily cleaning operations, ensure clean, safe, and orderly environments across the hospital campus.

You will coordinate with Bed Management, monitor turnover, train staff, and uphold hospital policies while maintaining service quality and customer satisfaction.

This role requires leadership, reliability, and the ability to work evenings, with a focus on safety and efficient operation.

Qualifications

• Essential: 1 year directly related experience
• Bilingual English/Spanish (nonessential)

Responsibilities

• BED MANAGEMENT - Plan and monitor discharge activities to achieve or improve bed turnover times; coordinate with Bed Management to assist with patient placement
• CLEANING SUPERVISION - Ensure proper cleaning techniques and standards are maintained; develop staff training or action plans to improve performance
• CUSTOMER SERVICE - Conduct weekly patient interviews and ensure discrepancies with cleaning services are corrected; recommend painting, repairs, etc., to improve room appearance
• EQUIPMENT & SUPPLIES - Oversee inventory and security of cleaning equipment and supplies; distribute equipment and carts ensuring safe functioning
• INSPECTION - Inspect and evaluate physical conditions; monitor progress and ensure safety rules are observed
• ONE-ON-ONES - Conduct regular meetings with direct reports to discuss issues, training, competencies updates, bed turnover times
• QUALITY - Document monthly quality rounds with key users/managers; communicate across shifts and departments
• SUPERVISION - Manage staff, schedules, discipline, and performance reviews
• DEVELOPMENT - Encourage professional growth through training and reading
• VEHICLES - Safely operate hospital vehicles per regulations

Skills

Supervision

Customer service

Training staff

Scheduling

Education

High School or GED Equivalent

Associate Degree

Job description

Compensation Disclaimer Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations. Department: Environmental Services - UH FTE: 1.00 Full Time Shift: Evenings

Position Summary

Supervise the work activities of assigned personnel to ensure clean, orderly, and attractive conditions at UNM Hospitals. Coordinate activities of the Environmental Services Department with those of other departments to achieve excellence in customer service. Ensure work is performed safely and efficiently by assigned employees. Ensure adherence to Hospitals and departmental policies and procedures. No patient care assignment.

Detailed Responsibilities

• BED MANAGEMENT - Plan and monitor all discharge activities and/or resources to achieve or improve standard bed turnover times; coordinate Environmental Services activities and/or resources with Bed Management to assist with patient placement
• CLEANING SUPERVISION - Ensure proper cleaning techniques and/or disinfecting methods are used and established cleaning standards are maintained by staff; develop staff training or action plans to improve performance
• CUSTOMER SERVICE - Conduct weekly patient/customer interviews and ensure discrepancies with cleaning services are corrected; recommend painting, wallpapering, repairs, etc., to improve room appearance
• EQUIPMENT & SUPPLIES - Oversee the inventory, control and security of cleaning equipment and supplies; distribute equipment and carts ensuring safe functioning and good repair
• INSPECTION - Inspect and evaluate physical conditions of assigned areas regularly; monitor progress and observe work of cleaning staff to ensure instructions are followed, projects are completed, deficiencies are corrected and safety rules are observed
• ONE-ON-ONES - Conduct regular meetings with direct reports to discuss operational issues, training, competencies updates, bed turnover times, cleaning procedures, projects and feedback, etc.
• QUALITY - Document monthly quality rounds with key users/managers in assigned areas; develop action plans correcting deficiencies; maintain efficient communication between all shifts and departments ensuring smooth operation and continuity of work
• SUPERVISION - Develop efficient organizational structure. Supervise employees and select, terminate, train, educate, correct deficiencies, perform appraisals, issue discipline, counsel, schedule work assignments; encourage staff teamwork and growth initiatives
• DEVELOPMENT - Enhance professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshops
• VEHICLES - Safely operate Hospitals vehicles in compliance with all city, State, Federal and University and departmental regulations and/or policies

Qualifications

Education

Essential

• High School or GED Equivalent

Nonessential

• Associate Degree

Experience

Essential: 1 year directly related experience

Nonessential

2 years directly related experience Bilingual English/Spanish

Credentials

Essential

• Valid New Mexico Driver's License
• UNM Vehicle Operator's Permit w/in 60 days

Physical Conditions

Medium Work: Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. Physical Demand requirements are in excess of those for Light Work.

Essential

• Minor Hazard - physical risks, dirt, dust, fumes, noise
• Subject to random alcohol and substance testing
• May be required to travel to various work sites
• May perform subordinate tasks in high census/vol
• May be required or is required to rotate work shifts
• Tuberculosis testing is completed upon hire and additionally as required