Environmental Services Lead

Aurora Health Care; Milwaukee (WI); On-site; USD 17,000 - 25,000; Full time

Job summary

Aurora Health Care is seeking a dedicated Environmental Services Associate in Milwaukee, WI. The role involves cleaning patient areas, restrooms, lobbies, and offices while maintaining a safe, infection-control compliant environment.

The position requires 3 years of environmental services experience, ability to operate cleaning equipment, and strong customer service skills. This on-site role offers steady hours in a hospital setting with opportunities to support staff and patients daily.

Qualifications

• 3 years of experience in environmental services.
• Ability to operate cleaning equipment.
• Basic computer skills.

Responsibilities

• Acts as a resource to employees and students, providing day-to-day work direction and training.
• Assist with interviewing and staff development as needed.
• Clean and maintain rooms, floors, and surfaces to uphold safety and cleanliness.
• Set up rooms for meetings and deliver AV equipment.
• Report safety hazards and equipment issues.

Skills

Equipment operation

Safety awareness

Communication

Customer service

Independent work

Education

No Formal Education

Tools

Power scrubbers

Carpet cleaners

Waste compactors

Balers

Job description

Major Responsibilities

• Acts as a resource to employees and students, which includes training/orienting and providing day-to-day work direction. Assigns, monitors, and reviews progress and accuracy of work, monitors productivity, maintains appropriate staffing levels, directs efforts and provides guidance on more complex issues.
• Assists with human resource responsibilities, which may include interviewing and selection of new employees, staff development, resolution of employee concerns, and employee morale. Assists in interpreting department policies and procedures, and advises and updates staff on procedural changes.
• Cleans furniture and carpets in rooms, hallways, stairs, and offices using power equipment. Cleans and maintains floor surfaces with dry and wet mops. Refinishes floors, including machine scrubbing and/or stripping floors and applies floor finish. Operates various types of cleaning equipment, both mechanical and electrical. Notifies appropriate person of safety hazards and of equipment needing repair. Cleans equipment, cart, and service closet daily. Assists in cleaning emergency spills as requested.
• Uses chemicals, cleaning products and equipment for their intended purpose to maintain a safe, cost-effective environment. Ensures all cleaning supplies are labeled and references Material Safety Data Sheets (MSDS) as necessary.
• Sets up rooms for meetings and delivers audio visual equipment to the rooms.
• Cleans patient care areas, public/private restrooms, conference rooms, lobbies, offices, elevators, and stairwells. Performs scheduled terminal and project cleaning in surgical areas. Cleans all environmental surfaces including ceilings and vents, walls, doors, furniture, beds, bathroom fixtures, and windows. Dusts and mops floors in patient and exam rooms, corridors, stairwells, restrooms, and other areas of the facility.
• Gathers and disposes recyclables, trash, and medical waste. Collects hazardous trash following established infection control guidelines. Maintains documentation for disposal of waste streams.
• Sorts, stocks and delivers linens. Gathers and prepares soiled linen for transportation. Inventories linens, cleaning supplies and paper supplies and orders additional in a timely and cost effective manner. Fills and cleans supply dispensers. Replaces cubicle drapes and window coverings.
• Cleans and prepares dismissal and transfer units and certain equipment used in the care of patients and distributes non-medical supplies to specific areas.
• Reports any mechanical failures or unsafe conditions to the supervisor.

Licensure, Registration, And/or Certification Required

• None Required.

Education Required

• No Formal Education.

Experience Required

• Typically requires 3 years of experience in environmental services.

Knowledge, Skills & Abilities Required

• Ability to operate various types of cleaning equipment, including machine scrubbers, carpet cleaners, waste compactors, balers, etc.
• Ability to follow and understand oral and written instructions and communicate with others.
• Ability to work alone and to understand the physical arrangements of the facilities.
• Performs tasks without disrupting operations of the doctors, nurses, patients, public, and other staff.
• Ability to set priorities, be aware of and follow department policies and procedures in all situations.
• Basic computer skills.
• Excellent customer service skills.

Physical Requirements And Working Conditions

• Must be able to:
• lift up to 50 lbs. from floor to a maximum 5 ft.
• lift and carry up to 30 lbs. at waist height a reasonable distance.
• Must be able to:
• push/pull up to 50 lbs with the assistance of other staff and/or devices.
• Must be able to bend, stoop, kneel, climb stairs, reach above shoulders and crawl to complete tasks.
• Must also be able to shovel and spread salt or sand on snow, so will be exposed to outside temperatures and weather conditions as necessary.
• Must have ability to walk or stand the majority of the shift.
• Must have ability to wear protective clothing as will have exposure to strong germicidal solutions, cleaning chemicals, temperature changes, soiled linen, infectious waste (blood and body fluids). Requires that incumbent be familiar with policies on handling infectious and hazardous waste.
• Must have ability to safely operate power-cleaning equipment such as machine scrubbers or carpet cleaners as well as non-power cleaning equipment and ladders telescoping up to 20 feet.
• Operates all equipment necessary to perform the job, including telephones, zone phones, and pagers.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.