PARKING ENFORCEMENT OFFICER

UNMH Jobs; Albuquerque (NM); On-site; USD 40,000 - 60,000; Full time

Job summary

UNMH Jobs is seeking a Parking Services Officer to patrol parking structures, monitor security, and assist patients, visitors, and staff. This safety-sensitive role requires adherence to hospital policies and effective communication to promote safe transport and incident reporting.

Responsibilities include escorting patients, transporting to requested areas, monitoring fire safety, vehicle operations, and maintaining a clean, secure environment across hospital parking areas.

Qualifications

• High School or GED Equivalent is required.
• Minimum 2 years of directly related experience.
• Bilingual in English and Spanish; other languages may be listed as nonessential.
• Computer and data entry skills.

Responsibilities

• MONITOR – Patrol parking structures and areas; report hazardous conditions; control parking availability as needed.
• MONITOR – Monitor parking structures and areas; report violations, hazardous activities and dangerous situations to the Security department.
• ESCORT - Provide escort service to and from medical center offices for all patients, visitors and staff as required.
• PATIENT TRANSPORT - Transport patients to and from requesting areas; ensure adherence to all safety measures.
• COMMUNICATION - Communicate with patients to inform of reason for transport and to promote learning.
• FIRE RESPONSE - Respond immediately to all reports of fire, smoke and/or fire drills.
• PARKING - Provide parking control as assigned to include monitoring and removing unauthorized vehicles in patient or employee parking areas, fire lanes, reserved areas and all restricted areas.
• FIRST RECEIVER - Perform as hospitals first receivers during incidents, disasters and terrorist events.
• PROCEDURES & REGS - Maintain complete awareness of responsibilities concerning current fire and disaster procedures; maintain complete awareness and compliance with all safety regulations.
• REPORTS - Conduct incident reports on violations of regulations, policies and procedures, via UNMH Security Reporting system.
• SAFETY/SECURITY - Respond to any situation that may present a safety hazard or risk to people and property.
• FIRE SYSTEMS - Monitor, maintain fire systems throughout the Hospitals.
• VEHICLES - Safely operate Hospitals vehicles in compliance with all city, State, Federal and University and departmental regulations and/or policies.
• WORK ENVIRONMENT - Maintain area and storage area in clean and orderly fashion.
• PATIENT SAFETY 1 - Follow patient safety-related policies, procedures and protocols.
• PATIENT SAFETY 2 - Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety through questioning of current policies and processes.
• PATIENT SAFETY 3 - Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk.
• PATIENT SAFETY 4 - Report potential or actual patient safety concerns, medical errors and/or near misses in a timely manner.
• PATIENT SAFETY 5 - Encourage patients to actively participate in their own care by asking questions and reporting treatment or situations that they don't understand or may "not seem right".
• MONITOR - Conduct interior and exterior patrols giving special attention to safety hazards.
• SAFETY - Respond to any parking/traffic situation that may present a safety hazard or risk to people and property.

Skills

Bilingual English/Spanish

Data entry skills

Safety awareness

Education

High School or GED Equivalent

Job description

Compensation Disclaimer

Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations.

Department: Parking and Transport - UH

FTE: 1.00

Full Time

Shift: Days

Position Summary

Provide parking services, patrol parking structures and areas, report hazardous conditions, and control parking availability as needed. Monitor security for parking structures and areas; report violations, hazardous activities, and dangerous situations as required. Ensure adherence to Hospitals and departmental policies and procedures. No patient care assignment. Safety-sensitive position.

Detailed responsibilities

• MONITOR – Patrol parking structures and areas; report hazardous conditions; control parking availability as needed
• MONITOR – Monitor parking structures and areas; report violations, hazardous activities and dangerous situations to the Security department
• ESCORT - Provide escort service to and from medical center offices for all patients, visitors and staff as required
• PATIENT TRANSPORT - Transport patients to and from requesting areas; ensure adherence to all safety measures
• COMMUNICATION - Communicate with patients to inform of reason for transport and to promote learning
• FIRE RESPONSE - Respond immediately to all reports of fire, smoke and/or fire drills
• PARKING - Provide parking control as assigned to include monitoring and removing unauthorized vehicles in patient or employee parking areas, fire lanes, reserved areas and all restricted areas
• FIRST RECEIVER - Perform as hospitals first receivers during incidents, disasters and terrorist events
• PROCEDURES & REGS - Maintain complete awareness of responsibilities concerning current fire and disaster procedures; maintain complete awareness and compliance with all safety regulations
• REPORTS - Conduct incident reports on violations of regulations, policies and procedures, via UNMH Security Reporting system
• SAFETY/SECURITY - Respond to any situation that may present a safety hazard or risk to people and property
• FIRE SYSTEMS - Monitor, maintain fire systems throughout the Hospitals
• VEHICLES - Safely operate Hospitals vehicles in compliance with all city, State, Federal and University and departmental regulations and/or policies
• WORK ENVIRONMENT - Maintain area and storage area in clean and orderly fashion
• PATIENT SAFETY 1 - Follow patient safety-related policies, procedures and protocols
• PATIENT SAFETY 2 - Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety through questioning of current policies and processes
• PATIENT SAFETY 3 - Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk
• PATIENT SAFETY 4 - Report potential or actual patient safety concerns, medical errors and/or near misses in a timely manner
• PATIENT SAFETY 5 - Encourage patients to actively participate in their own care by asking questions and reporting treatment or situations that they don't understand or may "not seem right"
• MONITOR - Conduct interior and exterior patrols giving special attention to safety hazards
• SAFETY - Respond to any parking/traffic situation that may present a safety hazard or risk to people and property

Qualifications

Related Education and Experience may be substituted for one another on a year for year basis.

Education

Essential:

• High School or GED Equivalent

Experience

Essential:

2 years directly related experience

Nonessential:

Bilingual English, Spanish, Keres, Tewa, Tiwa, Towa, Zuni, or Navajo Security experience in a hospital setting Computer and data entry skills

Credentials

Essential:

• CPR for Healthcare/BLS Prov or Prof Rescuers w/in 30 days
• Int'l Assoc for Healthcare Security & Safety Cert w/in 1Y
• Valid New Mexico Driver's License
• UNM Vehicle Operator's Permit w/in 60 days

Physical Conditions

Very Heavy Work: Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects or people. Physical Demand requirements are in excess of those for Heavy Work.

Working conditions

Essential:

• Sig Hazard: Chemicals, Bio Hazardous Materials req PPE
• Subject to random alcohol and substance testing
• Tuberculosis testing is completed upon hire and additionally as required