Job Description
Overview
Who We Are
Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare market. For over 45 years, we have provided essential services to thousands of healthcare communities across the country. As one of America's Most Trustworthy Companies, we have been recognized for treating our customers and employees fairly and pursuing excellence through ongoing training and development of our team members at every level.
Our Company Purpose & Values
Our Purpose is Fostering Fulfillment In Communities.
Our Values—Integrity, Collaboration, Empowerment, Passion, & Perseverance (Grit)—guide our decisions and actions both inside and outside the workplace.
Who You Are
You are driven, ambitious, have a personal calling for serving people, and want to make a positive impact in your community. You enjoy collaborating with others, are willing to roll up your sleeves, and go beyond to get the job done. You are passionate about delivering the highest quality customer experience every day.
What We Offer
HCSG offers a comprehensive benefits package to support our associates and their families' health and well-being, aiming to enhance overall quality of life.
- Benefits: Free Telemedicine and Prescription Discount Program, along with various medical, dental, vision, and supplemental health plans. *Availability varies by state.
- Training: We prioritize the development and education of our associates. Our promotion-from-within philosophy fosters a stimulating career path with HCSG.
- Employee Assistance Programs: Free access to health, financial, and family services for employees and their families.
- Recognition: Programs to acknowledge employees who exemplify our purpose and #GoingBeyond for clients and communities.
- Going Beyond Assistance Fund: A nonprofit providing emergency, hardship, and disaster relief to employees and their dependents.
- Paid Time Off: Holidays and vacation for eligible employees.
- Early Pay Access: Access a portion of your earnings anytime via PNC EarnedIt.
- Stock Purchase Plan: Investment opportunity available after two years of service.
- Opportunities Nationwide: Transfers available across locations, ideal for active military members and families.
Keeping You Safe
- Employee safety and health are our top priorities.
- Personal Protective Equipment: Provided and required for all functions.
- COVID-19 Vaccination: Compliance with all relevant policies required by state, local, and customer regulations.
Why HCSG
At HCSG, you'll find a fulfilling, collaborative, and structured environment that supports your success in serving communities. We provide opportunities for growth and leadership at every career stage.
Position Summary
Our Manager-In-Training (MIT) program offers an interactive, approximately sixteen-week training experience designed to develop your management skills. The program includes:
- General Training & Comprehension: Learn and perform duties across housekeeping, heavy housekeeping/floor tech, and laundry roles, including operating industrial cleaning equipment.
- Leadership Development: Assist in training, quality control, and staff in-servicing according to policies and regulations.
- Policies & Procedures: Learn to provide leadership, support, and guidance to ensure quality, safety, and customer service standards are met.
- Reporting: Maintain records of income, expenditures, supplies, personnel, and equipment.
- Training & Quality Control: Responsible for staff training, quality assurance, and documentation through QCIs.
- Leadership: Handle managerial responsibilities including payroll, staffing, coaching, purchasing, inventory, and budgeting.
- Communication: Effectively convey directives from management to staff.
- Safety: Use protective gear, follow safety protocols, report malfunctions, and adhere to infection control policies.
- Punctuality: Maintain consistent attendance and respond promptly to communication.
- Customer Experience: Represent HCSG positively through courteous and cooperative interactions.
- Experience: Maintain positive, tactful interactions with staff and guests.
Qualifications
- Positive attitude, ability to follow instructions, and perform routine tasks.
- Leadership skills post-training to perform responsibilities independently and safely.
- High school diploma or equivalent required.
- Basic computer skills for record-keeping and reporting.
- Reliable attendance and punctuality.
- Compliance with COVID-19 vaccination policies.
- Ability to lift, push, or pull up to 50 pounds and stand or walk for extended periods.
- Ability to work around food and cleaning products.
- Residence within the service area.
HCSG is an equal opportunity employer committed to diversity and inclusion, complying with all applicable laws and regulations.