Environmental Services - Manager in Training

ZipRecruiter; Charlotte (NC); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in healthcare services is seeking driven individuals for their Manager-In-Training program. This 16-week opportunity offers hands-on and computer-based training, focusing on leadership development, customer service, and safety protocols. You will play a vital role in managing housekeeping and laundry services while ensuring the highest standards of quality and safety. Join a collaborative environment that promotes personal growth and career advancement, making a positive impact in your community every day.

Benefits

Free Telemedicine

Employee Assistance Programs

Paid Holidays and Vacation

Employee Stock Purchase Plan

Early Access to Earnings

Qualifications

• Positive attitude and ability to follow instructions.
• Leadership skills to perform responsibilities independently.

Responsibilities

• Assist in training and quality control according to policies.
• Maintain records of income, expenditures, and supplies.

Skills

Leadership Skills

Basic Computer Skills

Customer Service

Punctuality

Ability to Lift 50 Pounds

Education

High School Diploma or Equivalent

Job description

Job Description

Overview

Who We Are

Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare market. For over 45 years, we have provided essential services to thousands of healthcare communities across the country. As one of America's Most Trustworthy Companies, we have been recognized for treating our customers and employees fairly and pursuing excellence via an ever-evolving and expanding focus on training and the development of team members at every level.

Our Company Purpose & Values

Our Purpose is Fostering Fulfillment In Communities.

Our Values, Integrity, Collaboration, Empowerment, Passion & Perseverance (aka Grit) influence our decisions and the actions that follow in and out of the workplace.

Who You Are

You are driven, ambitious, have a personal calling for serving people, and desire to positively impact your community. You enjoy collaborating with others, aren't afraid to roll up your sleeves, and go beyond to get the job done. You have a passion and desire to deliver the highest customer and experience every day.

What We Offer

HCSG offers a comprehensive array of benefits to support our associates and their families' health and well-being. Our goal is to promote welfare and health and enhance our associates' and their families' overall quality of life.

• Benefits: FREE Telemedicine and Prescription Discount Program along with an array of medical, dental, vision, and other supplemental health plans. *Availability based on state.
• Training: We take the development and education of our associates very seriously. Our promotions-from-within philosophy opens the door to a stimulating and robust career with HCSG!
• Employee Assistance Programs: FREE access for employees and their families for health, financial, and family services to support our employees' welfare and mental and physical health.
• Employee Recognition Programs: We strive to recognize employees who live out our Company Purpose and are committed to #GoingBeyond for our Client, Employee, and Community!
• Going Beyond Assistance Fund: A 501(c)(3) nonprofit formed by HCSG to serve as a charitable employer-sponsored disaster relief organization to provide emergency, hardship, and disaster assistance to employees and their dependents or family members.
• Paid Holidays and Vacation: For eligible employees.
• No More Waiting for Payday: Early access to a portion of your earnings anytime through PNC EarnedIt.
• Employee Stock Purchase Plan: Investment opportunity available to all eligible employees after two years of service.
• Nationwide Opportunities: Transfers are available nationwide -- great for active Military and Family!

Keeping You Safe

• The safety and health of our employees and communities are our most significant priority.
• Personal Protective Equipment: All employees will be provided and required to wear appropriate PPE for all functions.
• COVID-19 Vaccination: Employees will be required to comply with all policies, as required by State, Local, and/or our Customers.

Why HCSG

At HCSG, you will find a fulfilling, collaborative, and structured environment that helps you succeed in serving our communities. We offer engaging opportunities for every phase of your career and are committed to your growth and leadership development.

Position Summary

Our Manager-In-Training (MIT) program offers you the chance to learn and grow within an established company with over 45 years of experience. The program lasts approximately sixteen (16) weeks and includes hands-on and computer-based training covering:

• General Training & Comprehension: Learn and perform tasks related to housekeeping, heavy housekeeping/floor tech, and laundry, including operating industrial cleaning equipment.
• Leadership Development: Assist in training, quality control, and staff in-servicing according to policies and procedures and federal/state requirements.
• Policies & Procedures: Provide leadership, support, and guidance to meet quality standards, safety guidelines, and customer service expectations.
• Reporting: Maintain records of income, expenditures, supplies, personnel, and equipment.
• Training: Responsible for staff training, quality control, and in-servicing, including site assessments using QCIs.
• Leadership: Handle managerial responsibilities like payroll, staffing, coaching, purchasing, inventory, and budgeting.

• Communication: Effectively communicate directives from management to staff.

• Safety: Use PPE, ensure safe use of cleaning solutions, report equipment needs, and follow infection control protocols.

• Punctuality: Maintain consistent attendance, respond promptly to communications, and complete tasks on schedule.

• Customer Experience: Represent HCSG positively through courteous and cooperative interactions.

• Experience: Engage in positive interactions with staff and guests.

Qualifications

• Positive attitude, ability to follow instructions, and perform routine tasks.
• Leadership skills post-training to perform responsibilities independently and safely.
• High school diploma or equivalent required.
• Basic computer skills, including web-based reporting.
• Reliable attendance and punctuality.
• Compliance with COVID-19 vaccination policies.
• Ability to lift/carry and push/pull up to 50 pounds, and perform routine physical tasks.
• Ability to work around food and cleaning products.
• Must reside in the service area.

HCSG is an equal opportunity employer committed to diversity and nondiscrimination policies. We foster a respectful and inclusive work environment for all employees.