Environmental Services Manager

Compass Group USA; Detroit (MI); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/AD

Disability Insurance

Retirement Plan

Paid Time Off

Paid Parental Leave

Holiday Time Off

Personal Leave

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Job summary

TouchPoint in Detroit is seeking an Environmental Services Manager to direct and oversee the department’s operational needs. You will coordinate department tasks, assist in training and act as a liaison between administration and unit departments to deliver high-quality service.

Responsibilities include managing the budget, monitoring expenditures, coordinating housekeeping with other departments, and ensuring regulatory compliance while driving facility goals and continuous improvement.

Qualifications

• 4+ years in support services, facilities, or housekeeping
• Supervisory/management experience preferred
• Strong written and oral communication abilities
• Understanding of budgeting processes and P&L concepts
• Excellent administrative and organizational skills

Responsibilities

• Direct and oversee department operations.
• Coordinate tasks of department associates and assist in training.
• Serve as liaison between administration and unit departments.
• Ensure compliance with regulatory requirements.
• Develop and manage department budget and track expenditures.
• Establish standards, workflows and policies for operations.
• Mentor staff and foster continuous improvement.
• Read, develop and administer Total Quality Management processes.
• Perform other duties as assigned.

Skills

Supervisory experience

Budgeting knowledge

Communication skills

Customer service mindset

Problem-solving

Education

Associate’s degree preferred

Tools

MS Office (Word, Excel, PowerPoint, Outlook)

Job description

TouchPoint

Salary:$55,000 - $65,000

Other Forms of Compensation:

Pay Grade: 10

TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.

Job Summary

Summary: As an Environmental Services Manager, you will be responsible for directing and overseeing the operational needs of the department. You will coordinate the tasks of the department associates and assist in training and development. You will serve as a liaison between administration and unit departments and provide the highest possible level of service.

Essential Duties and Responsibilities:

• Responsible for department’s financial data and statistics.
• Monitoring of unit expenditures.
• Develops and recommends department operating budget and ensure the department operates within budget.
• Coordinates housekeeping activities with other departments.
• Plans, organizes, directs, coordinates, and supervises functions and activities of the department.
• Establishes work standards and work flow.
• Establishes and implements policies and procedures for departmental operations.
• Encourages and mentor staff creativity and innovation.
• Ensures compliance with all regulatory agencies.
• Proactive in the achievement of the facility goals and objectives.
• Demonstrates quality leadership in meeting performance plans.
• Reads, develops, and administers Total Quality Management process.
• Performs other duties as assigned.

Qualifications:

• 4 years of support services, military, housekeeping, and/or facilities maintenance experience.
• 1 or more years of supervisory/management experience.
• Strong work ethic, drive, and initiative for quality and customer service.
• Excellent written and oral communication skills.
• Excellent problem-solving skills both one-on-one and in group situations.
• Ability to utilize a participative approach to managing staff.
• Understanding of budgeting processes and awareness of profit and loss concepts.
• Excellent administrative and organizational skills and the ability to prioritize.
• Ability to function appropriately under stressful conditions.
• CRCST or any other applicable sterile processing certification is preferred.
• Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.
• Associate’s degree is preferred.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Associates at Touchpoint are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Touchpoint.pdf

Applications are accepted on an ongoing basis.

Touchpoint maintains a drugfree workplace.

TouchPoint