Environmental Services Manager

Talent Acquisition LLC; Bowie (MD); On-site; USD 65,000 - 90,000; Full time

Job summary

Talent Acquisition LLC in Bowie, MD seeks an experienced Environmental Services Manager for a leading senior living community. You will oversee housekeeping, laundry, and floor care, ensuring cleanliness, safety, infection control, and resident satisfaction.

You will lead staff across multiple shifts, train and schedule teams, manage budgets, and collaborate with Nursing and Facilities to deliver outstanding service while maintaining regulatory compliance.

Qualifications

• Prior supervisory or management experience in environmental services or healthcare.
• Experience overseeing housekeeping, laundry, or floor care.
• Knowledge of infection control, PPE, and workplace safety.
• Experience hiring, training, scheduling, and evaluating staff.
• Strong budgeting and inventory management skills.
• Excellent leadership, organizational, and communication abilities.
• Ability to manage competing priorities in a fast-paced environment.
• Commitment to resident satisfaction and high service standards.
• Ability to collaborate with residents, families, and department leadership.
• Flexibility to work weekends, holidays, and various shifts.

Responsibilities

• Oversee daily Environmental Services operations, including housekeeping, laundry, and floor care.
• Recruit, train, schedule, supervise, and evaluate department staff across shifts.
• Maintain appropriate staffing levels to meet cleanliness and safety standards.
• Develop and manage routine, periodic, and deep-cleaning schedules.
• Establish and enforce departmental procedures and regulatory compliance.
• Train staff on infection control, PPE, workplace safety, and emergency procedures.
• Manage budgets, expenses, inventory, equipment, and supplies.
• Conduct quality inspections and address service concerns.
• Collaborate with Nursing, Facilities, and other departments to support resident needs.
• Respond professionally to resident and family concerns while upholding service.
• Foster a positive, accountable, and team-oriented work environment.

Skills

Leadership

Communication

Problem-solving

Organizational skills

Job description

A leading senior living community is seeking an experienced Environmental Services Manager to oversee daily housekeeping, laundry, and floor care operations. This role is responsible for maintaining high standards of cleanliness, safety, infection control, and resident satisfaction.

The ideal candidate is a hands-on leader with strong team management, organizational, and operational skills who can foster a positive work environment while ensuring efficient department operations.

Responsibilities

• Oversee daily Environmental Services operations, including housekeeping, laundry, and floor care.
• Recruit, train, schedule, supervise, and evaluate department staff across multiple shifts.
• Maintain appropriate staffing levels to meet cleanliness, safety, and service standards.
• Develop and manage routine, periodic, and deep-cleaning schedules.
• Establish and enforce departmental procedures, quality standards, and regulatory compliance.
• Train staff on infection control, PPE, workplace safety, and emergency procedures.
• Manage departmental budgets, expenses, inventory, equipment, and supplies.
• Conduct quality inspections and address service concerns to maintain a clean and safe environment.
• Collaborate with Nursing, Facilities, and other departments to support resident needs and operational efficiency.
• Respond professionally to resident and family concerns while promoting excellent customer service.
• Foster a positive, accountable, and team-oriented work environment.

Requirements

• Previous supervisory or management experience in Environmental Services, housekeeping, healthcare, senior living, hospitality, or a related field.
• Experience overseeing housekeeping, laundry, floor care, or similar operations.
• Knowledge of infection control, PPE, workplace safety, and cleaning standards.
• Experience with staff hiring, training, scheduling, performance management, and development.
• Strong budgeting, inventory management, and expense control skills.
• Excellent leadership, organizational, communication, and problem-solving abilities.
• Ability to manage competing priorities in a fast-paced environment.
• Strong commitment to resident satisfaction, cleanliness, safety, and customer service.
• Ability to collaborate effectively with staff, residents, families, and department leadership.
• Flexibility to support operations during weekends, holidays, and various shifts as needed.