Environmental Services EVS Manager

Eastern Healthcare Group; Newport News (VA); On-site; USD 55,000 - 75,000; Full time

Job summary

Eastern Healthcare Group seeks an Environmental Services Manager to lead a healthcare facility’s cleaning and sanitation programs, ensuring health and safety standards while aligning operations with leadership directives.

The role emphasizes owning operational performance, coaching staff, managing costs, and delivering client-focused service within Eastern’s standards for quality and sustainability.

Qualifications

• 3+ years of experience in healthcare environmental services.
• Experience in a management or supervisory role preferred.
• Demonstrated leadership with safety, quality and service focus.

Responsibilities

• Ownership of operational management and financial performance of the unit.
• Coach employees by creating a shared understanding about what needs to be achieved and how.
• Ensure safety and sanitation standards in all operations.
• Establish and maintain effective client and customer rapport for a mutually beneficial relationship.
• Develop programs to meet client and customer demands and specifications.

Skills

Leadership

Coaching

Budgeting

Education

Bachelor's degree or equivalent experience

Job description

Job Description

The Environmental Services (EVS) Manager is responsible for developing and executing facility solutions to ensure all health and safety standards are met. Responsible for servicing and/or maintaining a physical location or site to leadership specifications. Leads the operations of facility accounts by ensuring areas of responsibility meet objectives and takes the quality and service of Laundry & Housekeeping Departments in health care facilities. Here is a chance to advance your career with a cutting-edge company and industry leader. If you are looking for an exciting and challenging career opportunity in hospitality services for the healthcare industry.

Job Responsibilities

Leadership

• Overall ownership and accountability of operational management and financial performance of the unit
• Coach employees by creating a shared understanding about what needs to be achieved and how it is to be achieved
• Reward and recognize employees
• Identify and engage top talent and develop team members to their fullest potential within the organization
• Plan and lead team management meetings
• Ensure safety and sanitation standards in all operations.

Client Relationship

• Establish and maintain effective client and customer rapport for a mutually beneficial business relationship
• Identify client needs and communicate operational progress
• Deliver and model WEST as the foundation for delivering excellent customer service
• Facilitate and support new business and retention activities.
• Develop program (facilities, custodial, energy, grounds or maintenance) to meet client and customer demands and specifications

Financial Performance

• Build revenue and manage budget which includes cost controls with regard to labor, supply, and inventory
• Ensure the completion and maintenance of financial statements relative to the department
• Oversight and responsibility to deliver client and company financial targets
• Adopt all Eastern processes and systems, eliminate custom/manual reports
• Understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins

Productivity

• Implement and maintain GM agenda for both labor and total quality management requirements
• Create value through efficient operations, appropriate cost controls, and profit management
• Ensure consistent application of Eastern’s operating standards and processes (Operational Excellence) with particular focus on efficiencies in sustainability efforts to reduce energy consumption and labor productivity standards

At Eastern, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• Requires at least 3 years of experience in healthcare environmental services
• Requires up to 2 years of experience in a management or supervisory role preferred
• Requires a bachelor's degree or equivalent experience
• Model key leadership behaviors and ensure the highest levels of safety, quality and service excellence for employees, clients and consumers