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Environmental Services / Custodial Operations Manager 3

Sodexo Group

Omaha (NE)

On-site

USD 45,000 - 75,000

Full time

30+ days ago

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Job summary

Join a forward-thinking company dedicated to improving patient experiences through exceptional environmental services. As an Environmental Services / Custodial Operations Manager, you will lead a team focused on creating clean, safe, and welcoming environments for patients and staff. This role emphasizes client satisfaction and team development, fostering a diverse and inclusive workplace. With a commitment to quality and respect for all employees, this innovative firm offers opportunities for career growth and a comprehensive benefits package. If you're passionate about service excellence and team leadership, this is the perfect opportunity for you.

Benefits

Medical, Dental, Vision Care
401(k) Plan with Matching Contributions
Paid Time Off
Career Growth Opportunities
Tuition Reimbursement

Qualifications

  • 3+ years of management experience in housekeeping or custodial services.
  • Strong focus on customer satisfaction and team development.

Responsibilities

  • Drive client and patient satisfaction scores through effective service delivery.
  • Lead teams and manage departmental projects to ensure a clean and safe environment.

Skills

Team Leadership
Customer Service
Project Management
Communication Skills
Safety Compliance
Technology Proficiency

Education

Bachelor's Degree

Job description

Role Overview

Sodexo is seeking an Environmental Services / Custodial Operations Manager 3 for Nebraska Medicine located in Omaha, NE. This position will operate on a Monday - Friday, 1st shift schedule.

Our Sodexo Health Care Environmental Services/Housekeeping teams work to direct housekeeping operations at health care client locations, partnering with them to deliver innovative solutions. These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction. At Sodexo Health Care, patients are the heart of everything we do. Our ability to create a clean, healthy, and comfortable environment for hospitals is key to the full patient experience.

What You'll Do
  • Be responsible for driving client and patient satisfaction scores.
  • Provide a clean and safe environment for patients, visitors, and staff, and work closely with the Infectious Control department.
  • Lead teams and departmental projects and initiatives.
  • Effectively manage the Unit Operating System.
  • Support a diverse and inclusive workforce.
What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

  • Medical, Dental, Vision Care, and Wellness Programs.
  • 401(k) Plan with Matching Contributions.
  • Paid Time Off and Company Holidays.
  • Career Growth Opportunities and Tuition Reimbursement.

More extensive information is provided to new employees upon hire.

What You Bring
  • Experience leading, training, and managing a team, with a focus on developing and motivating a team to exceed client and customer expectations in service delivery.
  • Customer service and/or guest satisfaction experience in a healthcare or hospitality setting.
  • Strong leadership skills and the ability to work independently to drive programs.
  • Ability to monitor compliance and meet project target dates of completion.
  • Experience effectively managing projects within agreed-upon timelines.
  • Results and safety-driven mindset.
  • Proficiency with computers and other technology.
Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement: Bachelor’s Degree or equivalent experience.
Minimum Management Experience: 3 years.
Minimum Functional Experience: 3 years of work experience in Housekeeping, Environmental or Custodial Services.

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