Environmental Services / Custodial Operations Manager 2

Sodexo; Rocky Mount (NC); On-site; USD 65,000 - 84,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) Plan

Paid Time Off

Tuition Reimbursement

Job summary

Sodexo is seeking an Environmental Services / Custodial Operations Manager for UNC Nash Hospital in Rocky Mount, NC. This second-shift role will oversee 50 staff across 6 sites, focusing on safety, cleanliness, and patient satisfaction.

You will lead daily operations, guide team development, and ensure high standards while managing resources, performance, and compliance. A bachelor’s degree or equivalent experience is required, with 0-3 years of management experience in a healthcare setting.

Qualifications

• Experience leading environmental services or custodial teams in healthcare settings.
• Knowledge of safety protocols and regulatory compliance in facilities operations.
• Ability to manage multiple sites and shift-based operations.
• Strong computer and data-tracking skills.
• Proven track record in staff development and performance management.

Responsibilities

• Oversee frontline EVS teams to deliver clean, safe, and welcoming environments across 6 sites.
• Lead a team of 50, manage scheduling, training, and performance reviews.
• Monitor bed tracking, patient satisfaction, and resource allocation; drive continuous improvement.
• Make hiring/firing decisions and guide budgeting and procurement decisions.

Skills

Team leadership

Healthcare EVS

Safety & compliance

Communication

Operations management

Education

Bachelor’s degree or equivalent experience

Tools

Custodial software/systems

Job description

We are seeking an Environmental Services / Custodial Operations Manager for UNC Nash Hospital in Rocky Mount, NC. This is a 345 bed hospital about one hour from Raleigh, that includes some off-site buildings. This is a Second Shift role (1:30pm-11:30pm).

The successful candidate will have experience in healthcare EVS and linen distribution. This role will oversee a team of 50 supporting 6 sites at this facility. You will have experience with bed tracking, patient satisfaction, and possess computer skills.

About the job

In this hands-on leadership role, you will oversee frontline teams to deliver exceptional environmental services that prioritize safety, compliance, and efficiency. You?ll manage daily operations, guide team development, and help maintain high standards that create clean, healthy, and welcoming environments.

Accountable for managing people, setting direction and deploying resources; typically is responsible for performance evaluation, pay reviews and hire/fire decisions. Results are primarily achieved through the work of others and typically depend on the manager’s ability to influence and negotiate with parts of the organization. Progression within Career Band reflects acquisition of broad technical expertise, business and industry knowledge, and process and people leadership capabilities. Accountable for business, functional or operational areas, processes or programs, which may include dotted-line or matrixed management.

Pay Range: $64600 per year – $83600 per year

What’s in it for you

• Lead and inspire teams focused on delivering quality and safety in fast-paced settings.
• Build your skills in workforce management, training, and operational coordination.
• Play a key role in fostering a culture of compliance and continuous improvement.
• Gain valuable experience supporting budgeting and resource planning processes.
• Collaborate across departments to enhance service delivery and operational success.
• Work in a role that offers variety and meaningful impact every day.
• Grow your leadership capabilities within a supportive and mission-driven organization.

What you?ll bring

• Proven experience leading or supervising environmental services or custodial teams in a fast-paced environment.
• Knowledge of safety protocols and regulatory compliance within facilities operations.
• Excellent multitasking skills with a focus on meeting deadlines and achieving operational goals.
• Clear, confident communication skills paired with strong attention to detail.
• Technical proficiency with custodial tools, processes, and operational systems to support team effectiveness.

Requirements

• Education Requirement: Bachelor’s degree or equivalent experience
• Management Experience: 0-3 years
• Related Experience: 0-3 years

What we offer

Compensation is fair and equitable, partially determined by a candidate’s education level or years of relevant experience. Salary offers are based on a candidate’s specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

Who we are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you?re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete?