Environmental Services / Custodial Operations Manager 1

Sodexo; Boston (MA); On-site; USD 67,000 - 87,000; Full time

Job summary

Sodexo is seeking an Environmental Services Operations Manager 1 for New England Baptist Hospital in Concord, NH. You will oversee overnight housekeeping teams to ensure safe, clean, and welcoming environments while maintaining regulatory compliance and efficient operations.

This hands-on leadership role focuses on managing people, guiding team development, and balancing resources to achieve high standards across the facility. Compensation reflects experience and responsibilities.

Qualifications

• Experience supervising environmental services or custodial teams in fast-paced settings.
• Knowledge of safety protocols and regulatory compliance in facilities operations.
• Strong communication and attention to detail to ensure high standards.

Responsibilities

• Oversee overnight housekeeping teams to deliver safe, clean hospital environments.
• Manage daily operations, staffing, and resource planning with a focus on compliance.
• Support performance evaluation and development of frontline staff.

Skills

People leadership

Safety regulatory compliance

Multitasking

Communication skills

Operational coordination

Education

Bachelor’s degree or equivalent experience

Tools

Custodial tools

Job description

Sodexo is seeking an Environmental Services Operations Manager 1 for New England Baptist Hospital located in Concord, NH.The Operations Manager will oversee a team of housekeepers on the overnight shift (approximately 7 or 8 PM start time, on call for weekends) at this 120 bed Specialty Ortho Hospital reporting to the General Manager.About the jobIn this hands-on leadership role, you will oversee frontline teams to deliver exceptional environmental services that prioritize safety, compliance, and efficiency. You’ll manage daily operations, guide team development, and help maintain high standards that create clean, healthy, and welcoming environments.Accountable for managing people, setting direction and deploying resources; typically is responsible for performance evaluation, pay reviews and hire/fire decisions. Results are primarily achieved through the work of others and typically depend on the manager's ability to influence and negotiate with parts of the organization. Progression within Career Band reflects acquisition of broad technical expertise, business and industry knowledge, and process and people leadership capabilities. Accountable for business, functional or operational areas, processes or programs, which may include dotted-line or matrixed management.Pay Range: $67405 per year - $87230 per yearWhat’s in it for youLead and inspire teams focused on delivering quality and safety in fast-paced settings.Build your skills in workforce management, training, and operational coordination.Play a key role in fostering a culture of compliance and continuous improvement.Gain valuable experience supporting budgeting and resource planning processes.Collaborate across departments to enhance service delivery and operational success.Work in a role that offers variety and meaningful impact every day.Grow your leadership capabilities within a supportive and mission-driven organization.What you’ll bringProven experience leading or supervising environmental services or custodial teams in a fast-paced environment.Knowledge of safety protocols and regulatory compliance within facilities operations.Excellent multitasking skills with a focus on meeting deadlines and achieving operational goals.Clear, confident communication skills paired with strong attention to detail.Technical proficiency with custodial tools, processes, and operational systems to support team effectiveness.RequirementsEducation Requirement: Bachelor’s degree or equivalent experienceManagement Experience: 0-3 yearsRelated Experience: 0-3 yearsWhat we offerCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:Medical, Dental, Vision Care and Wellness Programs401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire.Who we areAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.