Environmental Services Associate I

Henry Ford Health; Clinton Charter Township (MI); On-site; USD 31,000 - 42,000; Full time

Job summary

Henry Ford Health is seeking a Custodian within Environmental Services to ensure cleanliness and proper care of assigned areas and equipment across multiple facilities. The role includes maintaining sanitary conditions and efficient use of supplies, under supervision of the Environmental Services Management Team.

Responsibilities include preparing patient rooms, operating UV disinfection technology, and following HIPAA guidelines, while delivering high levels of customer service to patients and

Qualifications

• Customer service orientation and ability to interact with patients.
• Strong teamwork to support departmental objectives.
• Awareness of confidentiality and HIPAA requirements.

Responsibilities

• Prepare patient rooms for new admissions and restock linens and supplies.
• Operate UV disinfection equipment (e.g., Xenex Robot).
• Report equipment or supply issues and assist with work orders.
• Maintain adherence to environmental and infection control standards.
• Protect patient privacy and confidentiality per HIPAA regulations.
• Support cross-departmental collaboration to achieve goals.

Skills

Customer service

Team collaboration

Education

High School diploma or GED

Job description

Company Description

At Henry Ford Health, we're committed to advancing health and improving lives for the millions of people we serve across Michigan and around the world. As one of the nation's leading academic health systems, we provide a comprehensive continuum of care that includes primary and preventive services, specialty and complex care, virtual care, pharmacy, home health, eye care, health insurance, and more. With 12 hospitals and hundreds of ambulatory care locations, including former Ascension Southeast Michigan and Flint Region facilities, our growing network expands access to exceptional care in the communities we serve.

Company Description

At Henry Ford Health, we're committed to advancing health and improving lives for the millions of people we serve across Michigan and around the world. As one of the nation's leading academic health systems, we provide a comprehensive continuum of care that includes primary and preventive services, specialty and complex care, virtual care, pharmacy, home health, eye care, health insurance, and more. With 12 hospitals and hundreds of ambulatory care locations, including former Ascension Southeast Michigan and Flint Region facilities, our growing network expands access to exceptional care in the communities we serve. Headquartered in Detroit, Henry Ford Health is helping shape the future of healthcare through the transformative Future of Health: Detroit initiative, a $3 billion investment that is redefining our academic healthcare campus and advancing innovation, research, education, and community impact. Our work is grounded in purpose, collaboration, and belonging. We empower team members to grow their careers, contribute innovative ideas, and make a meaningful difference every day. Whether you're caring for patients, supporting operations, conducting research, or driving new solutions, you'll be part of a team united by a shared mission: delivering exceptional care, advancing health outcomes, and building healthier communities for all.

Job Description

General Summary

Under the supervision of the Environmental Services Management Team, responsible for the cleanliness and servicing of assigned work areas, care of assigned equipment and economical and efficient use of all supplies. Responsible for performing a variety of custodial duties to maintain a sanitary and orderly condition of the multiple Henry Ford Health System locations.

Principal Duties And Responsibilities

• Prepares patient rooms for new admissions, including restocking of linen and paper supplies.
• Operates ultraviolet (UV) disinfection equipment (i.e. Xenex Robot).
• Reports any mechanical failures or negative conditions as observed in assigned areas for preparation of work order for the maintenance department. Notifies supervisor when supplies are low and need to be replenished and/or ordered.
• Maintains established departmental policies and procedures, objectives, quality assurance program, environmental and infection control standards.
• Maintains confidentiality of patient and unit data per HIPPA regulations.
• Cooperates with other personnel to achieve departmental/interdepartmental objectives and maintain good employee relations.
• Enhances job related growth and development through participation in educational programs, current literature, in-service meetings and workshops.
• Performs all other duties as assigned.

Qualifications

Education/Experience Required

• High School diploma or G.E.D. equivalent preferred.
• Custodial experience preferred.
• Must be able to interact directly with patient population, job requires high visibility.
• Must exhibit consistently high level of customer service and 'Patients First' sensibility.