Environmental Program Associate, Collections

Tradewater LLC; United States; Hybrid; USD 60,000 - 90,000; Full time

Job summary

Qualifications

• Bachelor’s degree or 5–7 years of relevant equivalent work experience.
• Passion for environmental sustainability and fighting climate change.
• Ability and willingness to travel by car or plane within the United States.

Responsibilities

• Collaborate across the Sourcing and Collection Teams to implement sales and collection strategies.
• Stay up to date on market trends and communicate upwards to leadership.
• Region target setting: work with manager to set targets for assigned region.
• Respond to, generate, and identify leads through multiple channels and move them through the pipeline.
• Manage and foster positive professional relationships with clients from diverse backgrounds, ensuring timely responses.
• Assess and report on collection strategies within region using data to inform pricing decisions.

Skills

Sales pipeline management

CRM software

Client relationship management

Education

Bachelor’s degree

Tools

CRM software

Data systems

Job description

Tradewater

Environmental Program Associate, Collections

Location: Hybrid, U.S. - Kansas City, MO, St. Louis, Chicago, Nashville, Atlanta, Dallas-Fort Worth and Oklahoma City

A certified B Corp, Tradewater is on a mission to bend the curve on global warming as quickly as possible, directly combating climate change by identifying, collecting, and mitigating the release of non-CO₂ superpollutants—including old refrigerants, excess halons, and methane. These actions reduce potent greenhouse gases, protect the ozone layer, and generate high-integrity carbon credits that fund and expand our mission worldwide. Our projects also create measurable social and economic value for local communities, creating long-lasting benefits that strengthen economies and improve ecosystems endangering public health.

Targeting superpollutants offers one of the fastest, most cost-effective climate strategies available today. These non-CO₂ gases drive nearly half of all human-caused warming, are exponentially more potent than CO₂, and cannot be removed from the atmosphere once released. Cutting halocarbons and methane delivers bigger and faster climate benefits than CO₂ reductions alone and leading models, from MIT to the IPCC, agree that tackling superpollutants is essential to any credible net-zero pathway.

Since 2012, Tradewater has prevented over 10.6 million tons of CO₂ equivalent from releasing into the atmosphere and are on path to prevent at least 30 million tons by 2030. We are committed to bending the curve on global warming as quickly as possible and delivering trusted, measurable, scalable climate impact today.

The Opportunity

The Environmental Project Associate, Collections is part of our U.S. Halocarbon team and is responsible for traveling throughout the country to support the collection of refrigerants across the United States. This role is expected to spend 30-50% of their time driving or flying to support these efforts, within their designated region. When not on the road, this role is responsible for planning collection trips and working with our sourcing team, fielding inbound calls and pipeline support for our Small Scall Aggregation (SSA) efforts.

The Environmental Project Associate, Collections position is a combination of remote and travel. Candidates must be based in proximity to a major airport; Kansas City, St. Louis, Nashville, Atlanta, Dallas-Fort Worth, or Chicago preferred. Candidates must be available, able and willing to travel according to the requirements listed below.

Key Responsibilities and Duties:

• Collaborate across the Sourcing and Collection Teams to implement sales and collection strategies. Support the Sourcing Team in fielding inquiries throughout all stages of the sales pipeline.
• Stay up to date on market trends and communicate upwards to leadership. Offer constructive upward feedback on strategies that allow Tradewater to hold a strong position in the refrigerant market.
• Region target setting: Work with manager to set specific targets for assigned region and/or project type.
• Respond to, generate, and identify leads (inbound and outbound) through email, phone, webform submission, social media, etc and successfully move them through the sourcing pipeline; resulting in prospect to converted, prospect to acquired conversions.
• Manage and foster positive professional short-term relationships with clients from diverse backgrounds, ensuring exceptional service, timely and accurate responses.
• Assess and report on collection strategies and outcomes within region to ensure optimal performance. Use data systems and tools to make accurate assessments of pricing and other financial implications of specific deals and then make informed recommendations on how to close the deals.
• Within specific parameters, negotiate the purchase of eligible refrigerants, maintaining cost-effectiveness, and strategic collection methods.
• Take multiple trips per month (approximately 2–4-days each) to collect refrigerant, spending up to 10 days on the road monthly and involving long distance driving (rental car provide) and flights within the United States, largely within region of responsibility, but could include other regions as required. Lift cylinders up to 80 pounds solo and be able to maneuver 220 pounds with leverage or other assistance.
• Plan and execute strategic and effective collections trips, including collaboration with neighboring/overlapping regions, maintain an accurate supply and ongoing replenishment of supplies to meet trip needs, and wrap collections trips in an accurate and timely manner, including managing large quantities of cash. Safely package refrigerant for transport and follow DOT, EPA, and other safety protocols. Ensure purchase documentation for all deals are checked for accuracy.
• Maintain communication with committed deals and agents within your region to keep them updated on upcoming trips. Communicate professionally, concisely, and promptly with all stakeholders affected by the work or by developments in assigned region or project.
• Utilize Customer Relationship Management Software and Data Systems to move clients through the sales pipeline and provide detailed and accurate data and information.
• Follow Standard Operating Procedures (SOPs), guidelines, and policies. Create and maintain internal resources, such as training materials, reference guides, SOPs to support team onboarding and the continuous improvement of department operations.
• Be knowledgeable of other departments' workflows and collaborate cross-functionally to
• support shared goals and improve operational efficiency. Provide feedback to enhance
• internal workflows and suggest process improvements that support business growth. Triage and field client issues that require escalation to other teams. Internally collaborate to resolve issues pertaining to payment, shipping, collection, weight discrepancies, etc.
• Maintain technical refrigerant knowledge of chemical and physical properties such as classification and composition, as well as, where and how gases are used.
• Strong technical knowledge of cylinder sizes, tare weights, recognizing the differences between various container types, refrigerant identifiers and safety/HazMat classifications.
• Knowledge of storage and handling procedures, in order to coordinate refrigerant shipments in full compliance with DOT and HazMat regulations, guiding clients on proper labeling, packaging and documentation.
• Obtain EPA certification and maintain up-to-date knowledge of protocols, verifier requirements, DOT and EPA shipping regulations, and other relevant compliance standards.
• Be knowledgeable of other departments' workflows and collaborate cross-functionally to support shared goals and improve operational efficiency. Provide feedback to enhance internal workflows and suggest process improvements that support business growth. Triage and field client issues that require escalation to other teams. Internally collaborate to resolve issues pertaining to payment, shipping, collection, weight discrepancies, etc.
• Facilitate assigned training sessions and actively contribute to the content. Serve as an onboarding buddy to new team members.
• Support Special Projects when applicable.

Requirements:

• Bachelor’s degree and/or 5-7 years relevant equivalent work experience.
• Passion for environmental sustainability and mission to fight climate change.
• Ability and willingness to travel by car or plane within the United States,