Environmental Claims Specialist – Complex Claims Unit

Jobtailor; Arizona; On-site; USD 120,000 - 190,000; Full time

Job summary

Jobtailor seeks a Senior Claims Specialist focusing on environmental liability in Arizona. You will independently manage complex, high-value claims, conduct investigations, and negotiate settlements while coordinating with litigators and leadership.

Strong communication and analytical skills are essential. Advanced licensing and a background in liability coverages, including affirmative pollution, are highly valued.

Qualifications

• 5+ years general liability claim handling experience with environmental or other latent injury claims or claims under affirmative pollution coverages.
• Experience in handling affirmative/defensive risk transfer, including additional insured tenders.
• Excellent verbal and written communication skills.
• Excellent analytical and critical thinking ability.
• Ability to present in a roundtable setting with a well-reasoned and analytical evaluation.
• Superior customer service skills and active listening skills.
• Proven track record of prioritizing and managing multiple responsibilities.
• Proven track record of effective negotiations/settlement of high-value general liability claims.
• Demonstrated negotiation and conflict resolution skills.
• Proficiency handling litigated claims.
• Active Property & Casualty State Insurance Adjuster license or ability to obtain licensing within 3 months of hire.
• 10+ years long-tail claim handling experience preferred.
• JD, other advanced degree, or experience in an environmental consulting discipline such as geology, hydrology, ecology, or environmental engineering is a plus.

Responsibilities

• Independently and timely manage all aspects of the most complex, high-value claims
• Provide proactive communications to customers and business partners in claim management and resolution
• Respond to customer inquiries and provide superior customer service
• Review and analyze multiple complex policies and coverage parts, including general liability, umbrella/excess liability, and affirmative pollution coverages
• Write and articulate clear, concise, and accurate coverage positions
• Conduct investigations regarding claims and lawsuits
• Manage litigation and counsel, including litigation planning and budgeting, and proactively position claims for resolution
• Develop and persuasively articulate complex coverage, liability, and damage assessments
• Provide detailed recommendations to leadership
• Pursue and finalize coverage and liability risk transfer against other liable parties and insurance carriers
• Conduct complex negotiations and articulate coverage/liability positions
• Attend mediations and trials as necessary
• Manage accurate expense, reserve, and financial transactions
• Maintain up-to-date claims metrics
• Participate in audits, projects, and training initiatives
• Contribute expertise to broader claim goals and become a subject matter expert in environmental liability and insurance

Skills

General liability claim handling

Environmental liability expertise

Negotiation and conflict resolution

Active Property & Casualty State Ins. 

Analytical thinking

Excellent communication

MS Office proficiency

Litigation handling

Education

Bachelor’s degree

JD or advanced degree

Tools

MS Word

MS Excel

Job description

Independently and timely manage all aspects of the most complex, high-value claims
Provide proactive communications to customers and business partners in claim management and resolution
Respond to customer inquiries and provide superior customer service
Review and analyze multiple complex policies and coverage parts, including general liability, umbrella/excess liability, and affirmative pollution coverages
Write and articulate clear, concise, and accurate coverage positions
Conduct investigations regarding claims and lawsuits
Manage litigation and counsel, including litigation planning and budgeting, and proactively position claims for resolution
Develop and persuasively articulate complex coverage, liability, and damage assessments
Provide detailed recommendations to leadership
Pursue and finalize coverage and liability risk transfer against other liable parties and insurance carriers
Conduct complex negotiations and articulate coverage/liability positions
Attend mediations and trials as necessary
Manage accurate expense, reserve, and financial transactions
Maintain up-to-date claims metrics
Participate in audits, projects, and training initiatives
Contribute expertise to broader claim goals and become a subject matter expert in environmental liability and insurance

Requirements

• 5+ years general liability claim handling experience with environmental or other latent injury claims or claims under affirmative pollution coverages
• Experience in handling affirmative/defensive risk transfer, including additional insured tenders
• Excellent verbal and written communication skills
• Excellent analytical and critical thinking ability
• Ability to present in a roundtable setting with a well-reasoned and analytical evaluation
• Superior customer service skills and active listening skills
• Proven track record of prioritizing and managing multiple responsibilities
• Proven track record of effective negotiations/settlement of high-value general liability claims
• Demonstrated negotiation and conflict resolution skills
• Proficiency with MS Office, especially Word and Excel
• Proficiency handling litigated claims
• Active Property & Casualty State Insurance Adjuster license or ability to obtain licensing within 3 months of hire
• Bachelor’s degree strongly preferred
• 10+ years long-tail claim handling experience preferred
• JD, other advanced degree, or experience in an environmental consulting discipline such as geology, hydrology, ecology, or environmental engineering is a plus

Core Competencies

Demonstrates expertise in managing complex general liability claims, particularly in environmental liability and affirmative pollution coverages, while providing superior customer service and effective negotiation skills. Proficient in analyzing policies, conducting investigations, and articulating clear coverage positions to stakeholders.

Highest-signal resume keywords

• General Liability Claim Handling
• Environmental Liability Expertise
• Negotiation and Conflict Resolution
• Active Property & Casualty State Insurance Adjuster License
• Analytical and Critical Thinking

ATS Optimization Keywords

Hard Skills

• Claims Management
• Policy Analysis
• Litigation Management
• Risk Transfer Handling
• Coverage Position Writing
• Financial Transaction Management