Environment Management Engineer

Veriipro; Boston (MA); On-site; USD 70,000 - 90,000; Full time

Job summary

Veriipro is looking for an Environment Management Engineer to provide L1/L2 support for Development and QA environments in Boston, Massachusetts. This role entails maintaining environment stability and offering operational support.

The ideal candidate should have 2–5 years of experience in environment management with a basic understanding of Linux/Unix systems. Strong communication and documentation skills are essential for this position.

Qualifications

• 2–5 years of experience in application, infrastructure, or environment support.
• Basic to intermediate knowledge of Linux/Unix systems.
• Strong communication and documentation skills.

Responsibilities

• Provide L1/L2 support for Development and QA environments.
• Handle service requests such as access provisioning and application restarts.
• Monitor system dashboards and alerts; troubleshoot as needed.

Skills

Linux/Unix systems

Incident management

Monitoring tools

Documentation skills

Scripting or automation

Job description

We are seeking an Environment Management Engineer to provide L1/L2 support for Development and QA environments. This role focuses on environment stability, operational support, and coordination with application teams during testing and deployment cycles.

Roles and Responsibilities

• Provide L1/L2 support for Development and QA environments.
• Handle service requests such as access provisioning, application restarts, data refreshes, and batch job monitoring.
• Execute runbook-based tasks and perform routine health checks.
• Monitor system dashboards and alerts; troubleshoot and escalation as needed.
• Support application teams during testing cycles and deployments.
• Maintain accurate tickets, documentation, and operational records.
• Participate in knowledge transfer and onboarding activities.
• Work in rotational shifts, including weekends or extended hours when required.

Required Skills & Experience

• 2–5 years of experience in application, infrastructure, or environment support.
• Basic to intermediate knowledge of Linux/Unix systems.
• Understanding of incident, problem, and request management processes.
• Familiarity with monitoring tools and operational support workflows.Strong communication and documentation skills.
• Willingness to learn middleware, automation, and environment management tools.

Preferred Skills

• Exposure to Dev/QA environment management practices.
• Basic scripting or automation knowledge is a plus.
• Experience working in ITIL-based support environments.