EntryLevel Group Fitness Trainer Front Desk

The Camp Transformation Center; San Jose (CA); Hybrid; USD 19,000 - 30,000; Full time

Job summary

The Camp Transformation Center in North San Jose is seeking a high-energy, personable team member for a hybrid role combining front desk sales and group fitness coaching. No prior professional coaching experience is required; certification within 90 days is encouraged, with CPR/AED training and a recognized fitness certificate.

You'll greet members, guide tours, follow up on leads, and help convert trials to memberships while learning our coaching methods and promoting a positive gym culture.

Qualifications

• No fitness certification is required at the time of hire.
• Certification must be obtained within 90 days of start date (CPR/AED and a national group fitness or personal training cert).

Responsibilities

• Greet members and create a welcoming, high-energy environment.
• Check members into classes and assist with general questions.
• Give tours and explain programs to prospective members.
• Follow up with leads by phone, text, and in person.
• Make outbound calls to prospective members and leads.
• Help convert trials and prospects into memberships.
• Learn membership options, challenges, promotions and how to upsell.
• Be comfortable asking for the sale and guiding next steps.
• Build relationships and help improve member retention.
• Assist with basic front desk and gym operations.
• Keep the front desk and facility organized and presentable.
• Learn and eventually lead group fitness classes.
• Demonstrate exercises with proper form and technique.
• Provide modifications for different fitness levels.
• Motivate members and maintain high energy throughout workouts.
• Help members stay accountable and engaged.
• Assist experienced coaches during training and learn to coach groups.
• Maintain a safe, positive, and inclusive workout environment.

Skills

Front desk

Sales

Group fitness

Customer service

Communication

Energetic

Job description

Location: North San Jose / Berryessa, CA 95132

We're looking for a high-energy, personable, fitness-minded individual to join our team in a hybrid role combining front desk/member sales and group fitness coaching.

This is a great opportunity for someone who loves fitness, enjoys working with people, and wants to build a career in the fitness industry. Previous professional training experience is not required. We are specifically open to entry-level candidates who have experience with fitness through their own workouts and understand the basics of exercise and strength training.

We will provide training on our group fitness format, coaching expectations, sales process, and member experience.

What You'll Do

Front Desk & Sales

• Greet members and create a welcoming, high-energy environment
• Check members into classes and assist with general questions
• Give prospective members gym tours and explain our programs
• Follow up with leads by phone, text, and in person
• Make outbound cold calls to prospective members and leads
• Help convert trials and prospects into memberships
• Learn our membership options, challenges, specialty programs, and promotions
• Be comfortable asking for the sale and helping prospective members take the next step
• Build relationships with members and help improve member retention
• Assist with basic front desk and gym operations
• Keep the front desk and facility organized and presentable

Group Fitness Coaching

• Learn and eventually lead our group fitness classes
• Demonstrate exercises with proper form and technique
• Provide modifications for different fitness levels
• Motivate members and maintain high energy throughout every workout
• Help members stay accountable and engaged
• Assist experienced coaches while completing training
• Learn how to effectively coach and manage a group fitness environment
• Help maintain a safe, positive, and inclusive workout environment

Who We're Looking For

You do not need to already be a certified trainer or have previous professional coaching experience. However, having your certification is highly preferred.

You should:

• Have personal experience working out consistently
• Understand basic exercises, gym equipment, and workout fundamentals
• Be comfortable demonstrating exercises and learning proper coaching techniques
• Be outgoing, personable, energetic, and confident
• Bring strong energy and enthusiasm when working with members
• Enjoy talking to people and building relationships
• Be comfortable with sales, cold calling, follow-up, and asking for the business
• Have strong communication and customer service skills |
• Be dependable, punctual, and coachable
• Be comfortable speaking and eventually coaching in front of groups
• Be willing to learn both the business/sales side and coaching side of the gym
• Be willing to obtain the required fitness and CPR/AED certifications within 90 days of hire
• Spanish-speaking is a plus, but not required.

Certification Requirements

No fitness certification is required at the time of hire.

However, employees hired into this position must obtain the following within 90 days of their start date:

• An approved, nationally recognized Personal Training or Group Fitness Certification
• Current CPR/AED certification

Certification costs are the employee's responsibility.

Continued employment in a coaching capacity is contingent upon obtaining and maintaining the required certifications.

Great Fit For Someone Who

This position could be a great fit if you're passionate about fitness and have thought about becoming a trainer but haven't had the opportunity to break into the industry yet.

We're willing to teach the right person. Energy, personality, reliability, coachability, and a willingness to work hard are extremely important to us.

If you want an opportunity to develop your skills in fitness coaching, sales, and gym operations while gaining real-world experience, we'd love to hear from you.