Entry Phlebotomist & Patient Services Associate

Pride Health; Melbourne (FL); On-site; USD 36,000 - 38,000; Full time

Benefits offered by this job

Healthcare coverage

401(k) retirement savings

Life & disability insurance

Employee assistance program

Legal support

Auto insurance

Home insurance

Pet insurance

Employee discounts

Job summary

Pride Health is seeking an Entry Phlebotomist I to join one of our leading healthcare clients in Indian Harbour Beach, FL. The role focuses on patient service, phlebotomy support, and lobby operations in a contract arrangement.

The position requires a high school diploma, 1–2 years of customer-facing experience, and some phlebotomy exposure. Pay is $17.74/hour on W2, with staffing responsibilities during staff breaks and shortages.

Qualifications

• High school diploma or equivalent required.
• Some phlebotomy experience is required, including internship or externship experience.
• Minimum 1–2 years of customer-facing experience required (retail, hospitality, healthcare, home health, etc.).
• Basic keyboard and data entry skills required.
• Strong communication, organizational, and customer service skills.
• Ability to work independently in a fast-paced environment while maintaining professionalism.

Responsibilities

• Welcome patients upon arrival and provide a friendly, professional, and compassionate experience.
• Assist patients with the check-in process using self-service kiosks or handheld tablets.
• Answer patient questions and help create a comfortable waiting environment.
• Maintain the cleanliness and organization of the lobby and waiting area.
• Provide phlebotomy support by performing venipuncture and specimen collection to cover staff breaks and shortages.
• Collect, label, process, and prepare clinical and forensic specimens following established laboratory procedures.
• Verify patient identity and explain collection procedures to ensure a safe and positive patient experience.
• Maintain accurate patient records and documentation while ensuring confidentiality.
• Follow HIPAA, OSHA, infection control, and laboratory safety guidelines.
• Perform assigned duties accurately and efficiently under the direction of the area supervisor while promoting a positive image of the organization.

Skills

Phlebotomy experience

Customer service

Communication

Organizational skills

Data entry

Independent work

Education

High school diploma or equivalent

Job description

Pride Health is seeking an Entry Phlebotomist I to join one of our leading healthcare clients in Indian Harbour Beach, FL. The role focuses on patient service, phlebotomy support, and lobby operations in a contract arrangement.

The position requires a high school diploma, 1–2 years of customer-facing experience, and some phlebotomy exposure. Pay is $17.74/hour on W2, with staffing responsibilities during staff breaks and shortages.