Entry Phlebotomist & Patient Concierge

Talentburst,-Inc; Milton (FL); On-site; USD 19,000 - 25,000; Part time

Job summary

Creative Solutions Services, LLC in Milton, FL is seeking an Entry Phlebotomist for a 3+ month assignment. The role centers on greeting patients in the lobby, guiding check-in at kiosks, and supporting phlebotomy operations in a fast-paced setting.

The ideal candidate will have a high school diploma, phlebotomy experience, and 1–2 years of customer service. You will maintain records, protect confidentiality, and cover breaks when needed while delivering compassionate care.

Qualifications

• High school diploma or equivalent is required.
• Phlebotomy experience is required.
• Minimum 1–2 years of client-facing customer service experience is required.
• Keyboard/data entry experience is a must.

Responsibilities

• Greet patients in the lobby and explain what to expect for scheduled procedures.
• Assist with check-ins in the lobby via self-service kiosk or handheld tablet.
• Support phlebotomy duties in both lobby and draw room.
• Maintain a safe, professional environment and accurate records.
• Demonstrate excellent customer service and protect patient confidentiality.

Skills

Phlebotomy experience

Customer service

Data entry

Keyboard use

Education

High school diploma or equivalent

Job description

Title: Entry Phlebotomist
Hours:Monday - Friday 6:30am - 12:30pm and every 3rd Saturday rotation 6:30am - 11:30am CST.
Duration: 3 months
Location: Milton FL32571

Job Description:

• The ENTRY PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining what to expect to patients regarding the scheduled procedure for the patients in a safe and accurate manner.
• The ENTRY PSR I will demonstrate excellence in customer care while focusing on process skills and sensitivity to confidentiality and accuracy of patient information.
• The impact of this individual will be crucial to maintaining the integrity of the lobby and ensuring that all patients are provided with the level of service that is expected.
• Under the direction of the area supervisor, perform daily activities accurately and on time.
• Maintain a safe and professional environment.
• Maintains required records and documentation.
• Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general along with a willingness to learn new skills.

Job Requirements:

• Ability to handle patients with care and compassion while assisting with check ins in the lobby through either a self-service kiosk or handheld tablet
• Be willing to work both in the lobby and in a draw room with patients to help with breaks that need to be covered
• To perform with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
• HIGH LEVEL OF CUSTOMER SERVICE EXPERIENCE/SKILLS ARE REQUIRED - this is critical to the heart of the role

Required Education:

• High school diploma or equivalent REQUIRED - no exceptions
• Phlebotomy experience is required, even if just an intern/externship to learn the basics

Work Experience:

• Minimum of 1-2 years of client facing customer service REQUIRED (Retail, Home Health Aide, etc).
• Some Phlebotomy experience is REQUIRED
• Keyboard/data entry experience a must.

Additional Job Details:
This is primarily a Lobby Greeter position to help patients check in at the kiosk and to help them feel more comfortable while waiting to be called back for their labs to be run - Will fill in for breaks and cover for staffing shortages

Phlebotomist, Phlebotomy, Phlebotomist Technician, Phlebotomy Technician, Mobile Phlebotomist, Medical Assistant, Technician, Certified Phlebotomy Technician

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