ENTRY Phlebotomist I

Talentify; Ocala (FL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health benefits

Referral program

Growth opportunities

Job summary

Talentify is seeking an ENTRY Phlebotomist I for the Ocala, FL location to greet patients, assist with kiosk/tablet check-ins, and support phlebotomy tasks with care and accuracy.

The role emphasizes strong customer service, confidentiality, and teamwork, with supervision to ensure safe, precise specimen handling and patient experience. Growth opportunities exist within the company.

Qualifications

• High school diploma or equivalent required.
• Phlebotomy certification or training preferred.
• Phlebotomy experience required, even if just an intern/externship.
• Minimum 1–2 years of client-facing customer service experience.
• Ability to greet patients and assist with check-in via kiosk or tablet.
• Keyboard/data entry experience is a must.
• Willingness to work in both lobby and draw room to cover breaks.
• Strong customer service and confidentiality skills.
• Follow established practices for specimen collection and processing.

Responsibilities

• Greet patients on arrival and answer questions with care and compassion.
• Maintain the waiting area and assist with breaks when other phlebotomists are unavailable.
• Use phlebotomy skills to assist with specimen collection and processing.
• Explain procedures to patients to set expectations and ensure safety and accuracy.
• Provide excellent customer care while protecting patient confidentiality.
• Perform daily activities accurately and on time under supervision.
• Maintain a safe and professional environment and keep records up to date.
• Promote a positive image to patients, clients, employees, and the public.

Skills

Patient care

Customer service

Data entry

Education

High school diploma

Tools

Kiosk system

Handheld tablet

Job description

Our client, a Medical Research company, is looking for a ENTRY Phlebotomist I for their Ocala, FL location.

Responsibilities

• The ENTRY PSR I/Lobby Experience Coordinator (LEC) helps with patient care by greeting them upon arrival and answering any questions or concerns with care and compassion.
• The individual will also help maintain the integrity of the waiting area and assist with breaks when other Phlebotomists are unavailable.
• This individual will also utilize Phlebotomy skills to grown within the company.
• The ENTRY PSR I has direct contact with patients and creates an atmosphere of trust and confidence while explaining what to expect to patients regarding the scheduled procedure for the patients in a safe and accurate manner.
• The ENTRY PSR I will demonstrate excellence in customer care while focusing on process skills and sensitivity to confidentiality and accuracy of patient information.
• The impact of this individual will be crucial to maintaining the integrity of the lobby and ensuring that all patients are provided with the level of service that is expected.
• Under the direction of the area supervisor, perform daily activities accurately and on time.
• Maintain a safe and professional environment.
• Maintains required records and documentation.
• Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general along with a willingness to learn new skills.

Requirements

• Ability to handle patients with care and compassion while assisting with check ins in the lobby through either a self-service kiosk or handheld tablet
• Be willing to work both in the lobby and in a draw room with patients to help with breaks that need to be covered
• To perform with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
• High level of customer service experience/skills are required - this is critical to the heart of the role
• High school diploma or equivalent REQUIRED - no exceptions
• Phlebotomy experience is required, even if just an intern/externship to learn the basics
• Minimum of 1-2 years of client facing customer service REQUIRED (Retail, Home Health Aide, etc).
• Some Phlebotomy experience is REQUIRED
• Keyboard/data entry experience a must.
• This is primarily a Lobby Greeter position to help patients check in at the kiosk and to help them feel more comfortable while waiting to be called back for their labs to be run - Will fill in for breaks and cover for staffing shortages
• State of Credentials Licenses Required: Phlebotomy certificate preferred

Why Should You Apply?

• Health Benefits
• Referral Program
• Excellent growth and advancement opportunities